Home > Articles > Security > General Security and Privacy

Like this article? We recommend

XML and Web Services Attacks

Understanding how to work with encryption technologies to do message validation, guarantee authenticity, and keep things secret is necessary but not sufficient in the wild world of the Web. Many people out there in Web land are trolling for data and happy to bring servers to their knees with denial-of-service (DoS) attacks (also known as distributed denial-of-service, or DDoS). A typical DoS attack is carried out by flooding a server with more requests and/or data than it can handle. Most commercial servers have defenses in place to guard against DoS attacks. However, the increasing popularity of XML in the payload of an HTTP web request opens up new opportunities for enterprising attackers. To give you a sense of how XML adds new twists to some common attacks, let’s look at several network attacks that target XML and its processing model.

The Oversized Payload Attack

When using a web form for online ordering, form data is sent to the server as part of an HTTP packet. Early on, hackers learned that, by programmatically loading web forms with megabytes of bogus data, they could force a server to run out of memory. One fix for DoS attacks is to monitor the size of incoming packets and drop the packet if size exceeds some predefined limit, before data is committed to memory. For most servers, this expected limit can be set at some moderate level, as most forms typically don’t deliver significant quantities of data.

With XML, though, it’s a new game. XML files can be huge, often in the megabyte range. And, while HTTP requests are not expected to be large, XML files are. This situation creates new opportunities for hackers looking to engage in denial-of-service attacks for the "pure joy" of slash and burn. For a server trafficking in XML, it’s difficult to tell whether a large incoming XML file is legitimate or represents a hacker trying to bring down the server.

To combat this type of attack, network management needs to be informed about XML application requirements and adjust network defenses accordingly. If large payloads are expected, it may be possible to configure the server to allow large data transfers only from trusted IP addresses, thus limiting the ability of attackers to deny service.

The DOM Parser Attacks

A variant of the DoS attack is the DOM parser attack, which targets DOM parsers by forcing them to construct extraordinarily large DOM trees in memory. If the tree exceeds memory capacity, the DOM parser will crash, perhaps bringing the server down with it.

An interesting variant of this attack is the DOM deep element attack, based on the fact that well-formed XML has no predefined limit on element nesting. With XML, it’s possible to write perfectly well-formed XML two elements deep or thousands of elements deep. While deeply nested XML is not the norm, it does provide an attacker with an opportunity to stress-test parsers by forcing the creation of an extraordinarily deep DOM tree whose construction may crash both parser and server. The best defense for all these "size attacks" is to keep network management apprised of the nature of your XML applications.

External Entity Attack

Entities allow us to define text substitutions for reuse in multiple documents. Entity definitions may be defined internally or referenced through an external URI. In an external entity attack, the attacker gains control over the external entity file, allowing substitution of his entities for yours. Depending on the application, this substitution can create serious problems, since the XML, even if sent over a secure channel, will be compromised by malicious entity data stored on the server over which the attacker has gained control.

Web Services Attacks

Web services provide additional opportunities for hackers. SOAP and WSDL, while powerful tools for the enterprise, present new attack possibilities, including WSDL scanning and parameter tampering.

WSDL Scanning

The Web Services Description Language (WSDL) allows a web service to advertise its capabilities by describing operations and parameters needed to access the service. As discussed in step 5 of this series, WSDL is often generated automatically, using utilities such as Java2WSDL, which takes a class or interface and builds a WSDL file in which interface methods are exposed as web services.

Because WSDL generation often is automated, enterprising hackers can use WSDL to gain insight into the both public and private services. For example, an organization converting legacy application functionality to a web services framework may inadvertently pass interfaces not intended for public consumption to a WSDL generation tool. The result will be SOAP interfaces that give access to private methods.

Another, more subtle WSDL attack occurs when an enterprising attacker uses naming conventions to guess the names of unpublished methods that may be available on the server. For example, a service that offers a stock quote and trading service may publish query methods such as requestStockQuote in its WSDL. However, similar unpublished methods may be available on the server but not listed in the WSDL, such as executeStockQuote. A persistent hacker with time and a library of words and phrases can cycle thru common naming conventions (get, set, update, modify, and so on) to discover unpublished application programming interfaces that open doors into private data and functionality.

Parameter Tampering

Both REST-based and SOAP-based web services use parameters that affect how a server responds to requests. Instructions on how to use parameters are explicit in a WSDL document. These descriptors give a malicious user the opportunity to experiment with various parameter values as a means to gain insight into how the application responds. After studying the application, it may be possible to acquire unauthorized data or gain unauthorized access. For example, submitting special characters or unexpected content to a web service can cause a denial-of-service condition or provide illegal access to database records.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020