NetWare 6 Server Management

Aug 30, 2004

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Remote Manager

Test Objective Covered:

Use NetWare Remote Manager

Remote Manager was known as the NetWare Management Portal in earlier versions of NetWare. I like to call it NORM (Novell Remote Manager). This is the most robust of the three anytime, anywhere management utilities offered by NetWare 6. You can use Remote Manager to monitor your server's health, to change the configuration of your server, and to perform diagnostic and debugging tasks.

Real World

By default, Remote Manager is installed with most NetWare 6 installation options. The one exception is the pre-migration installation option. If you use this option, you must perform the migration and post-migration tasks (see Chapter 2), and then install Remote Manager from the NetWare 6 Operating System CD.

To use Remote Manager, you must meet the following minimum system requirements:

Operating system—NetWare 5.1 or later.
Browser—Remote Manager supports one of the following three browsers: Netscape 4.5 (or later), Internet Explorer 5 (or later), or the NetWare browser (available from the server console). In addition, you must have SSL (Secure Sockets Layer) enabled on your browser.
NLMs—PORTAL.NLM and HTTPSTK.NLM. Fortunately, both of these Remote Manager NLMs are loaded by default from AUTOEXEC.NCF.

To access Remote Manager from any of the browsers in the preceding list, simply enter the following in the Address field:

https://{server IP address}:2200

This URL launches the NetWare 6 Web Manager (shown in Figure 3.1). The Web Manager contains links to all of NetWare 6's Web-enabled utilities. Next, select the server that you want to administer from the Remote Manager list. Accept the SSL certificate by choosing Yes, and log in as Admin when Remote Manager asks you to authenticate.

FIGURE 3.1 NetWare 6 Web Manager.

Real World

In addition to secure port 2200, you can use the nonsecure port 8008 to access NoRM and then bounce over to the NetWare 6 Web Manager. This is because port 8008 automatically redirects you to a secure 8009 port. In fact, you can use port 8009 and go directly to the Remote Manager page. For additional security, you can also configure unique ports using the /ALTPORT and /SSLPORT load options with HTTPSTK.NLM.

The NetWare 6 Remote Manager window is shown in Figure 3.2. This screen is organized into five different management frames:

Health indicator frame—In the upper-left corner of the Remote Manager window is an overall server health indicator. This graphic also links you to a server-health monitoring page. The health indicator represents your server's condition using one of four colors: green (good health), yellow (marginal health), red (requires administrator response), and black (communication with the server has been lost and it might be down).
Header frame—At the top center of the Remote Manager window, the header frame contains general information about the server. It also provides links to the following management pages: Volumes, Health Monitor, Configuration, and Exit.
Navigation frame—On the left side of the Remote Manager window, the navigation frame lists general tasks that you can perform. In addition, it provides an outline form to grant quick access to specific management tasks.
Main content frame—In the center of the Remote Manager window is the main content frame. This context-sensitive frame lists details for the highlighted navigation option. The main content frame is where you'll perform most of your advanced remote management tasks.
Online help frame—In the top-right corner of the Remote Manager window, you can access online help by clicking on the Novell icon.

FIGURE 3.2 NetWare 6 Remote Manager.

In this section, you'll learn how to perform the following administration tasks by using Remote Manager:

Diagnosing server problems
Managing servers
Managing applications
Managing server hardware
Managing eDirectory

Diagnosing Server Problems

Remote Manager enables you to diagnose server problems using the Health Monitor link from the main page. Generally, Remote Manager enables you to monitor the health of servers by viewing the status for all known components, troubleshoot when server health is in question (such as red or yellow conditions on a component), and run a report comparing the configuration of two servers. Table 3.1 shows a list of the most popular server diagnostic tasks available in Remote Manager.

Diagnosing Server Problems in Remote Manager

Link	Task	Result
Health Monitor	Use the Health Monitor	Enables you to view the server health status for all known components.
Health Monitor	Configure email alerts for server health status (select the Mail Control Panel link)	By selecting the notify check box next to each health item, you configure Remote Manager to send an email to notify you when the server's health status changes to any value other than green (which means good).
Health Monitor	Configure health thresholds	Enables you to configure the Suspect and Critical threshold values to something other than the default.
Health Monitor	Troubleshoot suspect or bad server health	Outlines the specific health criteria (thresholds) for green, yellow, and red.
Profile/Debug	Check server CPU profiles and access additional debug options	Enables you to view information about active and suspended threads, their states, the owning NLMs, and execution times.
Run Config Report	Run a configuration report	Enables you to compare the configuration of two servers or to have a record of your server settings before making changes.

Managing Servers

The primary purpose of Remote Manager is to manage NetWare servers. As you saw in Figure 3.2, the Manage Server link is the king of the hill. Within this tool, you can accomplish a variety of critical server management tasks, including accessing the file system, maintaining SET parameters, restarting the server, building server groups, accessing other servers, and monitoring NetWare licenses.

Table 3.2 lists the most popular server management tasks available in Remote Manager.

Managing Servers in Remote Manager

Link	Task	Result
Volumes	Access and manage server volumes and	This page provides a list of server volumes, access to server DOS partitions partitions, and the ability to perform the following partition management tasks:
		Browse the server's file system
		View of change file access rights attributes
		View details of directories or files and create, rename, or delete them
		View individual files and perform text searches
		Upload a file to the server Download a file from the server
		Mount or dismount volumes
		Manage disk partitions (formerly done using ConsoleOne only)
Console Screens	Access and run server console screens	Access any server console screens except the graphical console.
Connections	Monitor server connections	From this page, you can
		View connection information and all current connections
		Clear specific connections
		Clear all not-logged-in connections
		View a list of files in use by a connection
		Send messages to all users
SET Parameters	View or change SET parameters	You can perform the following:
		View SET parameter categories
		Access each SET parameter by category to view the current value for the SET parameter or associated help and change the SET value
		Save the settings to a text file on volume SYS: to use as a reference
		Control whether hidden SET parameters are viewable at the system console prompt or in SET parameters list in Remote Manager
		View SET parameters with settings that are different from the server default (modified)
		View SET parameters with values that have been changed on the server but that are reset to default values when the server is restarted (nonpersistent)
Schedule Tasks	Schedule tasks to run on the server	Rather than making a batch file to run console commands on the server, you can use this link and its forms to schedule console commands to run
Console Commands	View console commands	You can perform the following:
		View a list of commands that can be executed at the server console and the associated help
		Sort the list of console commands by command name or by the module that registered the command
		Access the Console Screens link to execute commands
View Memory Config	View memory configuration	You can perform the following:
		View general information about how your server is using its memory
		View information relating to the virtual memory swapping system on the server; enable or disable swapping for a volume; and change the parameters for swapping virtual memory
		View which NLM is using the most allocated memory
		View specific information about the server's virtual memory
		View information about each memory pool in the server
		View cache statistics for the traditional file system
View Statistics	View system statistics	Access and view statistics for the following information:
		Network Management
		Kernel
		Link Support Layer (LSL)
		Media Manager
Down/Restart	Shut down, reset, or restart the server	By selecting the corresponding link, you can shut down, reset, and restart the server
Build Group	Build server groups	You can select from available network servers and assign them to a group; after you build your server group, you can save that group and all subsequent group configurations to a file
Local Group File	Load group files	You can load the server group and subsequent configurations; this enables you to monitor server group health without building the server group each time
Managed Server List	Access other servers that have Remote Manager loaded	Remote Manager uses SLP to provide access to other servers on your network that have Remote Manager loaded
Basic File Access	Access other servers that don't have Remote Manager loaded	Remote Manager enables you to access the file system of servers in your tree that don't have Remote Manager loaded; however, no health monitoring or other administrative options are available on these servers
Usage Information	Create NetWare usage reports	Remote Manager enables you to generate usage reports that provide the average number of users for a designated period of time; this feature is beneficial when considering software license purchases, and so on
Configuration	Configure information gathering	Remote Manager enables you to configure the following:
		The Information Collector server
		Information rollup frequency
		Communication ports
		Default date range

TIP

Remote Manager enables you to create server groups for efficient multiserver monitoring. By selecting the Server Group link in the navigation bar, you can scan the network and designate all or some of its servers as members of a group. After servers have been assigned to a group, you can monitor server health on the entire group of servers, rather than just one.

Managing Applications

Remote Manager enables you to manage server applications using the List Modules and Protected Memory links from the main page. Table 3.3 lists the most popular application management tasks available in Remote Manager.

Managing Applications in Remote Manager

Link	Task	Result
List Modules	Manage NLMs	You can perform the following:
		View resource information about each module loaded on the server or in an address space
		Sort the module list by memory allocated
		Access detailed information about a module, its flags, resources, and memory allocation, and access a button to unload the module
		Load an NLM on the server
		View the search path for loading a module or NCF file
Protected Memory	View and manage programs in protected memory and protected address spaces	You can perform the following:
		Execute an NCF file to load several modules into the same protected address spaces
		Load specific modules in protected address spaces
		View a list of modules loaded in a specific address space
		View or change the current memory protection SET parameter settings
System Resources	View system resources	You can perform the following:
		View all resource tag types in the server operating system
		View specific details about each resource
NetWare Registry	View NetWare registry information	You can perform the following:
		View key information from the NetWare Registry for this server
		View operational information
		Run the consistency checker for the Registry
		Flush the Registry
Winsock 2.0	View Winsock 2.0 statistics	You can perform the following:
		View NetWare settings and statistics
		Diagnose and debug Winsock communications problems
Protocol Information	View information about each protocol server	You can view general and specific information about each protocol running on the running on the server
Java Application Information	View Java application information	You can start, stop, and view information about each Java-based application running on the server

TIP

Remote Manager also enables you to monitor NetWare license use.

Managing Server Hardware

Remote Manager enables you to manage server hardware using the Processors and Disk/LAN Adapters links from the main page. Table 3.4 lists the most popular server hardware management tasks available in Remote Manager.

Managing Server Hardware in Remote Manager

Link	Task	Result
Processors	Access processor information	You can perform the following:
		View the status and detail about processors available on the server
		Bring a processor online or take it offline (only when multiple processors are installed and except for processor 0)
Disk/LAN Adapters	View storage and network adapter information	You can perform the following:
		View information about the storage and network adapters installed on the server and the slots they're in
		View storage adapter statistical information for the media manager of the server, resources registered, and information for the devices controlled by the adapter
		View network adapter statistics generated and maintained by the LSL, resources registered and counter information, and frame types and protocols bound
PCI Devices	View PCI device information	You can perform the following:
		View a list of hardware instance numbers (HINs)
		View the PCI configuration space and hexadecimal offset for a HIN
Other Resources	View hardware resource information	You can view the resource information that drivers have registered for interrupts and handlers, non-ISA slots, ports, direct memory access (DMA) channels, or shared memory addresses

Managing Novell eDirectory

Remote Manager enables you to manage eDirectory remotely using the specific eDirectory links available from the main page. Table 3.5 lists the most popular eDirectory management tasks available in Remote Manager.

Managing eDirectory in Remote Manager

Link	Task	Result
Access Tree Walker	Walk the eDirectory tree	You can view the current eDirectory tree. This page also enables you to view details on and delete individual objects in the tree.
View eDirectory Partitions	View eDirectory partitions and replicas	You can view information about eDirectory partitions on the server. The information includes the partition or replica name, the type of partition or replica, and the current state and name of the server that the partition or replica exists on.
NDS Monitor DSTrace	Access other eDirectory management tools	You can access the eDirectory iMonitor utility and the DSTrace utilities to manage and troubleshoot eDirectory on your server.

That completes our comprehensive lesson in NetWare 6 anytime, anywhere management with Remote Manager. This Web-based advanced administration tool enables you to remotely perform almost every task that you could if you were sitting at the server console. Now let's continue our NetWare 6 remote management lesson with Novell's Internet-savvy iMonitor tool.

Brain Snack

Part of NetWare 6 remote management is "seeing what isn't there." Use the following rhyme to test your perceptivity skills:

A CNE came to the riverside,

With a donkey bearing an obelisk,

But he did not venture to ford the tide,

For he had too good an *.

What is the missing word?

(Q3-1) (See Appendix C for all Brain Snack answers.)

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