Home > Articles > Software Development & Management

This chapter is from the book

Policy Limits and Queuing

The total number of concurrent policies an Action Server will run by default is 50 (ad hoc and monitored combined). This is known as the Action Server Policy Throttle (ASPT), which is set as part of the installation of OIS 6.2.2 and not modified with the 6.3 upgrade. When an Action Server reaches the maximum number of concurrent policies set by the ASPT, it will no longer run additional policies. If there are no other Action Servers available, the policy will queue and wait for resources to become available.

Consider an example using a single Action Server deployment. You have 49 policies running and your ASPT is set to the default of 50. You trigger two policies to start using the OOC. The first policy executes normally and becomes the 50th policy running on your Action Server. The second policy queues in the datastore and waits until one of the 50 running policies completes before it will run.

Action Server Policy Throttle

The throttle value of 50 is configurable by using aspt.exe found in %ProgramFiles(x86)%\Opalis Software\Opalis Integration Server\Management Service. The aspt executable allows you to change the value on all Action Servers or on a specific Action Server. The following is the usage for this executable:

aspt (ActionServerName or *) (MaxRunningPolicies 1-1000)

To set the policy throttle limit for all Action Servers to 300, enter the following:

aspt * 300

After you change the value for the ASPT, you must restart the Action Server service for any Action Server changed.

Maximum Number of Policies to Run

With the default ASPT of 50, a common question is how many policies can actually be run. There are a number of factors dictating how many policies can be run safely on a single Action Server. These factors include the following:

  • Desktop Heap
  • Operating System
  • Policy size and complexity
  • CPU and Memory resources

Refer to Chapter 7 for information on sizing.

Desktop Heap Limitations and Policies

The first resource typically fully consumed by an Action Server (especially those running Windows 2003) is not memory or CPU but the desktop heap. There are several heaps on a server, but when dealing with OIS, the heap being referred to is the desktop heap for the non-interactive desktops (desktop heap).

The default of 50 concurrent policies on a single Action Server is to help prevent exhaustion of the desktop heap. If a system runs out of desktop heap, it can experience unexpected runtime issues such as processes terminating and being unable to allocate proper resources to other processes.

OIS policies all use desktop heap; although they might use different amounts. The amount consumed varies depending on which objects the policy uses and the total number of objects in the policy. The most reliable way to determine the actual consumption of desktop heap by policies is to monitor the resource as a policy runs. If your implementation reaches a steady state, this will give you the best possible estimation of your needs.

Information Technology (IT) organizations often want to have estimates before reaching a steady state—generally when designing the OIS architecture. As a guideline, you can estimate that each policy (policymodule.exe) will consume 10KB of desktop heap.

The desktop heap for the noninteractive desktops is the third parameter of the SharedSection= segment of the following registry value:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\ControlSession Manager\SubSystems\Windows

Figure 3.2 shows the registry location of the desktop heap, highlighting the Shared Windows Section. The value of the desktop heap for the noninteractive desktops is 768 in Windows Server 2008 (Figure 3.2) and 512 on Windows Server 2003.

Figure 3.2

Figure 3.2 The registry location of the desktop heap on Windows 2008

Estimating the Maximum Policy Count and Desktop Heap Size

Before setting the desktop heap, estimate the maximum number of policies you expect an Action Server to run.

The desktop heap for the noninteractive desktops can be estimated by

(Maximum # of concurrent policies) * 10 = (Desktop Heaps)

As an example, if you want to run 100 concurrent policies, 100 * 10 = 1000, rounding that number to the next highest memory size gives you 1024. The new value for the desktop heap in the registry segment would look like this:

SharedSection=1024,20480,1024

This example uses the estimate of 10K for a policy. After you have working examples of your policies, determine the actual value for your policies and revise the desktop heap size based on the actual value.

You will also want to consider that because the Service Control Manager creates a new desktop in the noninteractive window station for each service process running under a user account, increasing the desktop heap for non-interactive desktops reduces the number of user account services that can run on the system.

Increasing the Action Server's Desktop Heap

To increase the number of policies an Action Server can run, perform the following steps:

  1. Increase the size of the desktop heap for noninteractive window stations on your Action Servers.
  2. Modify the value of the ASPT on your Action Servers.
  3. Reboot the Action Servers. Increasing the desktop heap is a Windows systemwide change and requires a reboot. Altering the ASPT requires you restart the Action Server Service.

You can find additional information about desktop heap in Knowledge Base (KB) article 184802, available at http://support.microsoft.com/kb/184802.

Policy Maximums Based on Operating System

OIS 6.3 Action Servers can run on Windows Server 2003 or 2008; the total number of concurrent policies supported by each operating system (OS) will differ. As the maximum total heap size for a Windows 2003 server is limited to 48MB, Action Servers on Windows 2003 are not able to run as many policies as those on Windows 2008 (assuming the heap size is maximized for each). The exact number of policies you can run should be determined by testing; however, you can use the following guidelines when estimating the maximum number of concurrent policies per Action Server:

  • Windows 2003—250 concurrent policies
  • Windows 2008—500 concurrent policies

These are only suggested maximums. Your Action Servers might not be able to run the maximums listed given other constraints. (As an example, if you have large policies, you might not be able to run 250 concurrent policies on a Windows 2003 Action Server.) You might be able to run more policies than these maximums, but if you attempt to do so, be sure you understand the performance aspects and implications involved. Normally, you would want to add more Action Servers rather than risk over committing those Action Servers you have.

Policy Size and Complexity

The total number of objects and type of objects in a policy will change the memory footprint and resource consumption considerably. There are no good sizing guidelines, as policies can vary incredibly in size. A four-object policy that creates help desk incidents based on a SQL query easily consumes more resources than a user provisioning policy with 20 objects. Imagine if the SQL query produces 5,000 rows, which in turn creates 5,000 incidents in the help desk. That four-object policy is far more resource intensive than passing one set of user data through the 20-object policy.

CPU and Memory Resources Also Affect Policy Limits

CPU and memory resources and other typical performance metrics are more likely to apply to Windows 2008 Action Servers rather than those running on Windows 2003. The reason for this is Windows 2003 servers are limited to about 250 concurrent policies, and modern server hardware can generally handle that load quite easily. As Windows 2008 can run about twice as many policies, it is possible that normal performance resources might become strained.

All the performance aspects—heap size, operating system, policy size, and performance metrics—should be methodically tested using real-world data. This is the best and most reliable method to understand what impact your policies will have on your Action Servers. The estimates provided in this chapter are only the starting point for your calculations.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020