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Viewing Profile Photo and Updates

Viewing Profile Photo and Updates

The primary interface to your social networks in Outlook is through the People Pane, which is displayed by default when reading email messages and viewing the details of Contacts. Figure 1, shown earlier, shows an example of this pane.

The People Pane will automatically try to display the photo and status info of the sender. If the sender has an account at more than one of the supported social networks, you can hover over the profile photo and click the next arrow to see the profile photo of the other social network. The status updates of all their networks will show in the box on the right. You can see varying views on three different tabs: the first two and the last tabs.

If you're friends with the person, you'll see the icon for the social network next to the Add button. You can click this icon to go to their profile. You can also click the profile links (the person's name) that appear in the status updates, even if you aren't connected with them.

Outlook will also attempt to retrieve the profile details for any other recipients of the message. Thumbnails of the profile photos of each person on the message are displayed in the upper-right corner of the People Pane. You can click the thumbnails to make their details appear. Like the big profile photo, it is blank if that person doesn't have a profile or photo on their profile.

You might see the photo or profile details for people you don't even know or whose you don't have a connection with through a social network. This can happen if the person makes their profile public; they share with anyone.

On the other hand, in some cases the profile information for some people (even your friends) that have a profile won't appear in Outlook. This can happen, for instance, for people that don't share their email address with their profile or use a different address than what you have in Outlook.

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Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

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Do Not Track

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Security


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Children


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Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
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Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


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Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
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  • To investigate or address actual or suspected fraud or other illegal activities
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Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020