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Disaster Recovery Planning: Preparing for the Unthinkable, 3rd EditionDisaster Recovery Planning: Preparing for the Unthinkable, 3rd Edition

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Like this article? We recommend

Like this article? We recommend

Disaster Recovery Planning: Preparing for the Unthinkable, 3rd EditionDisaster Recovery Planning: Preparing for the Unthinkable, 3rd Edition

Learn More Buy

What Makes Management Endorse a Disaster Recovery Plan?

At its most basic level, management needs to only know four things in order to decide whether or not to fund your plan. This list should look familiar from last month’s article:

  • What can happen? (Fire, flood, hurricane, sabotage, etc.)
  • What is the probability that it will happen? (Expressed best in percent probability of the event in a given year.)
  • What does it cost when it happens? (Think in terms of lost sales, market share, employee productivity, and customer confidence.)
  • What does preventing it cost? (Present a high-level overview of the proposed protective system, procedure, or function.)

There is a possible fifth question you can also address:

  • What are the other factors? (Consider legal liability, government requirements, Sarbanes-Oxley, etc.)

Let’s address the first two questions one at a time. (We’ll get to the other questions in the next part of this series.)

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Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

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Do Not Track

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Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


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Marketing


Pearson may send or direct marketing communications to users, provided that

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Correcting/Updating Personal Information


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Sale of Personal Information


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While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
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  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
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  • To investigate or address actual or suspected fraud or other illegal activities
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Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020