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Implementing ITIL Configuration ManagementImplementing ITIL Configuration Management

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Implementing ITIL Configuration ManagementImplementing ITIL Configuration Management

Learn More Buy

Summary

These are the three options when implementing ITIL:

  • Do everything for yourself, counting on skills and disciplines that your organization already possesses.
  • Supplement your skills with those of consultants to provide guidance and direction, but execute the transformation yourself.
  • Outsource your IT service management to a qualified organization, and leverage their experience and skills to transform your IT delivery.

All of these approaches are valid. Which approach you take depends on where you’re starting, how quickly you want to get to your destination, and how much you’re willing to spend along the way.

Approach

Advantage(s)

Drawback(s)

Best For

Do it yourself

Lowest cost, most control

Requires skills

Disciplined organizations looking to align with ITIL

Hire consultants

Most flexible

 

Organizations that want transformation without long-term commitment

Outsource

Quick access to skills

Highest cost

Organizations without ability or political will to transform themselves

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Other Collection and Use of Information


Application and System Logs

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Security


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Children


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Marketing


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Correcting/Updating Personal Information


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Sale of Personal Information


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While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


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Links


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Requests and Contact


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Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020