Home > Articles

This chapter is from the book

SUCCESS CARD 8: Find the Window

You've probably heard that every cloud has a silver lining or that when one door closes, another opens. Everyone experiences pain, loss, and adversity. It's difficult to see the silver lining and the open door during these times. When your life is cloud covered, it's important to find the window that lets in the sunshine. There is always a window.

A morning television talk show once ran a human-interest story of a small beagle trapped in a culvert pipe with a porcupine that he had unknowingly chased too far into the pipe. After hours of rescue attempts, the beagle emerged, covered with quills. More than sixty caring human rescuers immediately surrounded him. They will never forget the sight of the poor dog, covered with the souvenir prickly quills across his snout, tail, and entire small body. The pain of the dog's situation illustrated that even when you feel trapped while trying to pursue a goal, there is always hope at the end of the tunnel.

Of course, you need to develop the attitude and action plan to get you through. Others can't do it all for you. Life today seems to be filled with tunnels and traps at every turn. If you've weathered six job cuts in seven months at your organization, you're probably tired of holding your breath. If you've been looking for new work for over a year, you'd probably like a group of sixty kind humans waiting at the end of your tunnel. First, you have to examine your own attitude. People who are successful at finding the window share these characteristics:

  • A personal sense of commitment in life.

  • A feeling of control over their life.

  • An ability to let go when the time is right.

  • A strong support system of family and friends.

  • A belief in a higher power or strong value that guides them.

Knowing this, rate your own commitment to what you're doing. Theodore Roosevelt once said, "No man needs sympathy because he has to work. Far and away, the best prize that life offers is the chance to work hard at work worth doing." Have you won the prize? What do you enjoy doing? What gives you personal satisfaction? What brings balance to your life? How much time do you spend doing what makes you laugh and feel happy and good about yourself? When do you feel in control? With what parts of your support system are you happy? Who can you count on to be there for you? Do you really have a positive attitude? Do you laugh easily and often? How easily do you accept what happens to you and then deal with it?

As you examine your attitude and your sense of commitment, here's a short list to help adjust your attitude:

Things you can't control

  • Traffic

  • The number of hours in a day

  • Your failing eyesight

  • Your age

  • A client's whims

  • A team member's lack of follow-through

  • The number of vacation days the company gives

  • Spilled milk after you've cleaned the kitchen

  • Death and taxes

Things you can control

  • How you treat others

  • When you leave for work

  • How you spend your evening

  • How you talk about yourself

  • How often you exercise

  • When to share your feelings

  • How you let your family know you're stressed

  • How old you act

  • How often you praise your children

Did you find yourself smiling as you read the can't control list? It's a little absurd to realize that we think we can control all those things. The can control list is full of ways to turn attitude into actionable behavior. That's the key to attitude adjustment. Take action. If you're in work transition, get involved with your organizations. Exercise more so you don't end up overindulging in food and drink. If you feel stuck at home with children and all you see is doors—slamming as the children run from room to room—get out and treat yourself to some "me" time. Call others who could be feeling the same way. Host a lunch for nearby parents with children who are home during the day. Start a block club to get to know others in the area. Flip the negatives into positives. Richard Carlson, author of the best-selling Don't Sweat the Small Stuff, stops a block away from his home before arriving at the end of the day to give thanks in his car for having a family and home to come home to. There might not be sixty caring people waiting for you at the end of the tunnel, but you're rarely really trapped. The window is always there somewhere.

You could find your window differently than the people you live and work with find theirs. You will most likely repeat strategies that work, learning along the way. Each day of your life, depending on your background, personality, and environment, you will discover what works best to get you through the day successfully. As you gain confidence, you will also discover how to help others find their window.

KEY PLAYER PROFILE: JIM DESPAIN

"I had an intense fear of failure. I always worried when I fell short; the hardest person on me was me. If I felt uncomfortable with something or someone, I read books and I tried to figure out what it was that they had that I didn't have. I sought approval from peers and people in higher positions and reacted favorably to positive encouragement. I believed in myself and that there was nothing I couldn't do. I thought that running into a brick wall only meant that you could hit it harder next time. I was extremely competitive—always wanting to raise the bar. I always believed that I could figure out a way. Progressing in the organization didn't drive me. I was driven by a desire to accomplish.

"I always had a deep appreciation for others and what they brought to the table; I had the greatest feeling of reward or good when I was helping somebody. To this day if I see one person helping another, I get emotional about it. There's nothing more human than for people to give to each other. It's important to let people know you care for them and that they did an excellent job. As a manager, I would ask around and figure out what was important to them. I would learn to ask them, 'How would you prefer to do it?' and I'd say things like, You can't screw up something we can't unscrew together. That went a long way to having people tell me the truth."

"Leadership is one of the highest forms of giving. I think that people who are stuck are stuck because of their leaders. If you feel you're doing what you were meant to do, and if someone else encourages you to feel that way, you're not stuck."

. . . Jim Despain, former vice president of Caterpillar Inc., now retired, started sweeping the halls at night, went all the way through the ranks, and brought a new leadership culture to one of the organization's largest manufacturing facilities, the Track-Type Tractors Division of Caterpillar headquartered in East Peoria, Illinois. The most innovative thing about his management style was that he believed that everyone in the company had worth, and he treated people that way.

 

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020