Home > Store

Software Development Pearls: Lessons from Fifty Years of Software Experience

Register your product to gain access to bonus material or receive a coupon.

Software Development Pearls: Lessons from Fifty Years of Software Experience

Best Value Purchase

Book + eBook Bundle

  • Your Price: $39.89
  • List Price: $68.98
  • Includes EPUB and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    Adobe Reader PDF The popular standard, used most often with the free Acrobat® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

More Purchase Options

Book

  • Your Price: $27.99
  • List Price: $34.99
  • Usually ships in 24 hours.

eBook

  • Your Price: $27.19
  • List Price: $33.99
  • Includes EPUB and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    Adobe Reader PDF The popular standard, used most often with the free Acrobat® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

About

Features

  • Succinct statements of experience-based wisdom---for virtually all software projects, in all domains, with any technology or platform infrastructure
  • Covers crucial domains of project success: requirements, design, project management, culture and teamwork, quality, and process improvement
  • By Karl Wiegers, internationally renowned software process improvement expert, author, and presenter

Description

  • Copyright 2022
  • Dimensions: 7" x 9-1/8"
  • Pages: 336
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-748777-0
  • ISBN-13: 978-0-13-748777-6

Accelerate Your Pursuit of Software Excellence by Learning from Others' Hard-Won Experience

"Karl is one of the most thoughtful software people I know. He has reflected deeply on the software development irritants he has encountered over his career, and this book contains 60 of his most valuable responses."
-- From the Foreword by Steve McConnell, Construx Software and author of Code Complete
"Wouldn't it be great to gain a lifetime's experience without having to pay for the inevitable errors of your own experience? Karl Wiegers is well versed in the best techniques of business analysis, software engineering, and project management. You'll gain concise but important insights into how to recover from setbacks as well as how to avoid them in the first place."
--Meilir Page-Jones, Senior Business Analyst, Wayland Systems Inc.
Experience is a powerful teacher, but it's also slow and painful. You can't afford to make every mistake yourself! Software Development Pearls helps you improve faster and bypass much of the pain by learning from others who already climbed the learning curves. Drawing on 25+ years helping software teams succeed, Karl Wiegers has crystallized 60 concise, practical lessons for all your projects, regardless of your role, industry, technology, or methodology.

Wiegers's insights and specific recommendations cover six crucial elements of success: requirements, design, project management, culture and teamwork, quality, and process improvement. For each, Wiegers offers First Steps for reflecting on your own experiences before you start; detailed Lessons with core insights, real case studies, and actionable solutions; and Next Steps for planning adoption in your project, team, or organization. This is knowledge you weren't taught in college or boot camp. It can boost your performance as a developer, business analyst, quality professional, or manager.

  • Clarify requirements to gain a shared vision and understanding of your real problem
  • Create robust designs that implement the right functionality and quality attributes and can evolve
  • Anticipate and avoid ubiquitous project management pitfalls
  • Grow a culture in which behaviors actually align with what people claim to value
  • Plan realistically for quality and build it in from the outset
  • Use process improvement to achieve desired business results, not as an end in itself
  • Choose your next steps to get full value from all these lessons
Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

Sample Content

Online Sample Chapter

Learning from Painful Experience

Excerpts

How Can I Motivate My Team to Change?

Software Development Pearls: Foreword

Software Documentation: How Much Is Enough?

Sample Pages

Download the sample pages

Table of Contents

Foreword xix
Acknowledgments xxi
About the Author xxiii


Chapter 1: Learning from Painful Experience 1
My Perspective 1
About the Book 2
A Note on Terminology 4
Your Opportunity 5

Chapter 2: Lessons About Requirements 7
Introduction to Requirements 7
First Steps: Requirements 11
Lesson 1: Get the requirements right or the project will fail 12
Lesson 2: Requirements development delivers shared understanding 15
Lesson 3: Stakeholder interests intersect at the requirements 17
Lesson 4: Favor a usage-centric approach to requirements 21
Lesson 5: Requirements development demands iteration 25
Lesson 6: Agile requirements aren't different from other requirements 28
Lesson 7: Recording knowledge is cheaper than acquiring it 33
Lesson 8: Requirements are about clear communication 37
Lesson 9: Requirements quality is in the eye of the beholder 41
Lesson 10: Requirements must be good enough to reduce risk 44
Lesson 11: People don't simply gather requirements 46
Lesson 12: Elicitation brings the customer's voice to the developer 51
Lesson 13: Telepathy and clairvoyance don't work 55
Lesson 14: Large groups have difficulty agreeing on requirements 57
Lesson 15: Avoid decibel prioritization 61
Lesson 16: Define scope to know whether your scope is creeping 64
Next Steps: Requirements 69

Chapter 3: Lessons About Design 71
Introduction to Design 71
First Steps: Design 75
Lesson 17: Design demands iteration 76
Lesson 18: It's cheaper to iterate at higher levels of abstraction 79
Lesson 19: Make products easy to use correctly, hard to use incorrectly 84
Lesson 20: You can't optimize all desirable quality attributes 87
Lesson 21: An ounce of design is worth a pound of recoding 92
Lesson 22: Many system problems take place at interfaces 94
Next Steps: Design 100

Chapter 4: Lessons About Project Management 103
Introduction to Project Management 103
First Steps: Project Management 108
Lesson 23: Work plans must account for friction 109
Lesson 24: Don't give anyone an estimate off the top of your head 114
Lesson 25: Icebergs are always larger than they first appear 116
Lesson 26: Data strengthens your negotiating position 121
Lesson 27: Use historical data to improve estimates 124
Lesson 28: Don't change an estimate just to make someone happy 127
Lesson 29: Stay off the critical path 129
Lesson 30: Incomplete tasks get no partial credit 132
Lesson 31: A project team needs flexibility to adapt to change 136
Lesson 32: Uncontrolled project risks will control you 140
Lesson 33: The customer is not always right 145
Lesson 34: We do too much pretending in software 149
Next Steps: Project Management 151

Chapter 5: Lessons About Culture and Teamwork 153
Introduction to Culture and Teamwork 153
First Steps: Culture and Teamwork 158
Lesson 35: Knowledge is not zero-sum 159
Lesson 36: Don't make commitments you know you can't fulfill 163
Lesson 37: Higher productivity requires training and better practices 166
Lesson 38: The flip side of every right is a responsibility 171
Lesson 39: Surprisingly little separation can inhibit communication 173
Lesson 40: Small-team approaches don't scale to large projects 177
Lesson 41: Address culture change during a change initiative 180
Lesson 42: Engineering techniques don't work with unreasonable people 185
Next Steps: Culture and Teamwork 187

Chapter 6: Lessons About Quality 189
Introduction to Quality 189
First Steps: Quality 194
Lesson 43: Pay for quality now or pay more later 195
Lesson 44: High quality naturally leads to higher productivity 200
Lesson 45: Organizations somehow find time to fix bad software 205
Lesson 46: Beware the crap gap 207
Lesson 47: Never let anyone talk you into doing a bad job 209
Lesson 48: Strive to have peers find defects 213
Lesson 49: A fool with a tool is an amplified fool 217
Lesson 50: Rushed development leads to maintenance nightmares 221
Next Steps: Quality 224

Chapter 7: Lessons About Process Improvement 225
Introduction to Process Improvement 225
First Steps: Software Process Improvement 228
Lesson 51: Watch out for "Management by Businessweek" 229
Lesson 52: Ask not, "What's in it for me?" Ask, "What's in it for us?" 233
Lesson 53: The best motivation for changing how people work is pain 236
Lesson 54: Steer change with gentle pressure, relentlessly applied 238
Lesson 55: Don't make all the mistakes other people already have 241
Lesson 56: Good judgment and experience can trump a process 244
Lesson 57: Shrink templates to fit your project 247
Lesson 58: Learn and improve so the next project goes better 252
Lesson 59: Don't do ineffective things repeatedly 256
Next Steps: Software Process Improvement 259

Chapter 8: What to Do Next 261
Lesson 60: You can't change everything at once 262
Action Planning 266
Your Own Lessons 267

Appendix: Summary of Lessons 269

References 273
Index 285

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020