Robert Palevich is Director of the Business Enterprise System and Technology (BEST) Center at IPFW School of Business Management, Indiana University Purdue University Fort Wayne. He holds an MBA from Indiana University. Peter A. Soyka is founder and President of Soyka+Company, LLC, a consultancy focused on illuminating and resolving issues limiting sustainable business success. With 25 years of environmental management experience, he has served private and public-sector clients focusing on improved, cost-effective environmental and sustainability performance. Arthur V. Hill is John and Nancy Lindahl Professor for Excellence in Business Education at the University of Minnesota's Carlson School of Management. He served as Editor-in-Chief of The Journal of Operations Management, the field's leading academic journal; is a Fellow of the American Production Inventory Control Society; and wrote APICS' CPIM and CIRM certification exams.