SKIP THE SHIPPING
Use code NOSHIP during checkout to save 40% on eligible eBooks, now through January 5. Shop now.
Larry Klosterboer is a certified IT architect specializing in systems management. He works for IBM’s global service delivery team out of Austin, Texas. Larry has more than 18 years of experience in service delivery, spanning technologies from mainframe to networking to desktop computing. His areas of focus have included network design, UNIX® systems administration, asset management, and most recently, implementing IT service management.