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RICH SCHIESSER has led IT infrastructure groups at organizations such as Hughes Aircraft, the City of Los Angeles, and Twentieth Century Fox, and for 10 years he managed the primary data center at Northrop Grumman. Rich has also taught IT classes at California State University, Los Angeles, and the University of California, Los Angeles. As a consultant, he now designs and implements infrastructures for a variety of companies including Emery Air Freight, DIRECTV, Option One Mortgage, WhatsHotNow.com, and The Weather Channel.