Home > Store

Value Stream Mapping Key Concepts LiveLessons (Video Training)

Online Video

Add to cart
Add To My Wish List

Register your product to gain access to bonus material or receive a coupon.

Description

  • Copyright 2023
  • Edition: 1st
  • Online Video
  • ISBN-10: 0-13-762694-0
  • ISBN-13: 978-0-13-762694-6

4 Hours of Video Instruction

Learn value stream mapping key concepts, including the principles of Lean thinking, a high-level overview of the value stream mapping process, and when and how to use this strategic, transformative approach to significantly improve and optimize performance.

Overview

In this video you learn the key concepts of the value stream mapping process at a high level. Join Donna Knapp, Curriculum Development Manager for ITSM Academy, to learn how to use Lean thinking and techniques to minimize waste and make work flow. Explore the anatomy of a value stream map and the key metrics used to measure flow. Understand also how to create and execute a transformation plan and manage the associated organizational change.

Learn How To

  • Learn basic Lean and value stream concepts
  • Explore the elements and anatomy of a value stream map
  • Develop a high level understanding of the value stream mapping process
  • Determine how to identify waste and barriers to flow
  • Discover how to create a transformation plan for the future state of your value stream

Who Should Take This Course

IT professionals interested in learning the basics of Lean and value stream mapping, including quality and process improvement professionals, such as process and value stream owners and managers, quality managers, and quality assurance specialists; individuals and teams who want to better understand how to use value stream mapping with a continuous improvement effort such as DevOps or ITSM; line managers, team leaders, and supervisors who want to improve cross-functional collaboration.

Course Requirements

Some familiarity with modern software engineering, IT operations, and IT service management practices are desirable but not required.

Lesson Descriptions 

Lesson 1: Lean Basic Concepts: In this lesson, we'll explore the five principles of Lean thinking and Lean anti-patterns. As both Lean and value stream mapping are about improving flow, we'll examine ways to make work flow and common barriers to flow. We'll conclude this lesson by comparing value stream mapping to traditional continual improvement techniques and look at situations where they're both appropriate and how they work together. 

Lesson 2: Value Stream Key Concepts: In this lesson, we'll introduce value stream key concepts. You will learn what a value stream is, how to identify value streams and how value streams integrate with processes. We'll explore the anatomy of a value stream and describe each of its key components. We'll conclude this lesson by describing key value stream metrics and ways to gather and use data when getting started with a value stream mapping initiative.  

Lesson 3: Value Stream Mapping Key Concepts: In this lesson, we'll introduce value stream mapping key concepts. You'll learn what value stream mapping is and the benefits or the why of this technique. We'll introduce value stream mapping roles and deliverables and we'll explore each step in the value stream mapping process. Lessons are devoted to producing current state and target future state value stream maps as well as the transformation plan that's needed to achieve the target future state. We'll conclude this lesson by briefly introducing the emerging value stream management discipline.

Lesson 4: Managing the Change: In this lesson, you'll learn what culture is and how value stream mapping and the improvements that flow from it can represent significant culture change for organizations. We'll introduce organizational change management and the components of an organizational change management program. We'll talk about the important role that leadership plays in managing the cultural and organizational change that flows from a value stream mapping initiative and we'll describe the characteristics of a transformational leader. We'll conclude this lesson by describing the characteristics of a learning organization, how to foster a learning culture and the importance of lifelong learning. 

About Pearson Video Training

Pearson publishes expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. These professional and personal technology videos feature world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, Pearson IT Certification, Sams, and Que Topics include: IT Certification, Network Security, Cisco Technology, Programming, Web Development, Mobile Development, and more.  Learn more about Pearson Video training at  http://www.informit.com/video.

Video Lessons are available for download for offline viewing within the streaming format. Look for the green arrow in each lesson.

Sample Content

Table of Contents

Introduction: Characteristics of High-Performing Organizations

Lesson 1: Lean Basic Concepts

Lesson 1.1 Five Principles of Lean Thinking

Lesson 1.2 Making Work Flow

Lesson 1.3 Barriers to Flow

Lesson 1.4 Value Streams and Transformational Change

Lesson 2: Value Stream Key Concepts

Lesson 2.1 What is a Value Stream?

Lesson 2.2 Identifying Value Streams

Lesson 2.3 Value Stream Maps vs. Process Maps

Lesson 2.4 Anatomy of a Value Stream Map

Lesson 2.5 Key Value Stream Metrics

Lesson 2.6 Gathering and Using Data

Lesson 3: Value Stream Mapping Key Concepts

Lesson 3.1 The What and Why of Mapping?

Lesson 3.2 Value Stream Mapping Roles

Lesson 3.3 Value Stream Mapping Deliverables

Lesson 3.4 The Value Stream Mapping Process

Lesson 3.5 Mapping the Current State

Lesson 3.6 Designing a Target Future State

Lesson 3.7 Creating a Transformation Plan

Lesson 3.8 Achieving the Target Future State

Lesson 3.9 The Other VSM: Value Stream Management

Lesson 4: Managing the Change

Lesson 4.1 The Nature of Culture Change

Lesson 4.2 Managing the Organizational Change

Lesson 4.3 The Role of Leadership

Lesson 4.4 Fostering a Learning Culture

Summary: The Value of Value Streams

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020