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Question 1: On page 267, there is Tip# 51 stating that "You can set up Outlook's Journal to keep record of faxes you send to specific people. See 'Recording Faxes in Your Journal,' in Chapter 12 to learn more." It is missing.
Solution 1: I apologize for the inconvenience caused by the missing reference. To find out about recording faxes in your journal refer to the Microsoft Knowledge Base article Q195901 "How to Record a Fax in the Journal." You can get that article by going to http://support.microsoft.com/support/kb/articles/Q195/9/01.ASP
The technique described in the article works only if you're using Outlook's Corporate/Workgroup service option.
Provides students with the most complete coverage on using Microsoft Outlook 2000. Ex.___
Teaches students the advanced features of Outlook 2000. Ex.___
Provides students with additional learning resources. Ex.___
Special Edition Using Microsoft Outlook 2000 provides all the information a user, administrator, or programmer needs to maximize their use of Microsoft Outlook 2000. While the book quickly covers the basics of Outlook, it focuses with much greater intensity on advanced information, contact, calendar, and e-mail management techniques -- for both the Internet E-mail Only version of Outlook as well as the Corporate/Workgroup variation. The book covers in great detail the use of Outlook on a LAN as a client for Microsoft Exchange Server, Microsoft Mail, and cc:Mail, and it offers expert advice on a multitude of ways to customize Outlook for maximum personal productivity. Special Edition Using Microsoft Outlook 2000 also includes an entire section on developing Outlook-based applications with custom fields, custom forms, VBScript, and other Office applications.
Introduction.
I. OUTLOOK BASICS.
1. How Outlook Works.II. SENDING AND RECEIVING E-MAIL AND FAXES.
3. Sending and Receiving E-mail with Internet Mail Only Outlook.III. USING OUTLOOK AS A PERSONAL INFORMATION MANAGER.
9. Managing Contacts.IV. MANAGING OUTLOOK.
17. Using Outlook Templates.V. USING OUTLOOK AS A CLIENT FOR EXCHANGE SERVER, MICROSOFT MAIL, AND CC:MAIL.
24. Exchange Server Overview.VI. CUSTOMIZING OUTLOOK.
33. Customizing the Outlook Bar.VII. SECURITY CONSIDERATIONS.
39. Using Outlook Securely.VIII. DEVELOPING OUTLOOK-BASED APPLICATIONS.
40. Creating and Using CustomForms.IX. APPENDIXES.
Appendix A. Installing Outlook 2000.