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Create Thriving, High-Performing Teams and Organizations with Scrumban
Scrumban allows you to use Kanban as a catalyst for increasingly valuable changes to your existing software development processes, amplifying and expanding upon Scrum’s benefits. Now, there’s a definitive guide to Scrumban that explains what it is (and isn’t), how and why it works, and how to use it to improve both team and organizational performance.
Comprehensive, coherent, and practical, The Scrumban [R]Evolution will help you incrementally apply proven Lean/Agile principles to get what matters most: pragmatic, bottom-line results. Pioneering Scrumban coach Ajay Reddy clarifies Scrumban’s core concepts and principles, and illuminates their application through real-life examples. He takes you from the absolute basics through sustainable adoption, and from choosing metrics to advanced forecasting and adaptive management.
Whatever your role in the organization, this essential guide liberates you to tailor Kanban systems based on your unique challenges–and to solve delivery problems and improvement stagnation you haven’t been able to solve with Scrum alone.
Foreword by David J. Anderson xv
Foreword by Jim Benson xix
Preface xxiii
Acknowledgments xxvii
About the Author xxix
Part I: Introduction 1
Chapter 1: Manifestations: Scrumban Demystified 3
A Helpful Perspective 3
A Framework for [R]Evolution 4
Stop Drinking the Kool-Aid 8
Let’s Get Started 9
Part II: Foundations–Starting with the End in Mind 11
Chapter 2: The Matrix and the Mess: Where It All Begins 13
Part 1: The Matrix (Scrumban’s Origins) 14
Part 2: The Mess (Reasons Scrumban Is Needed) 28
Tying It All Together 39
Chapter 3: The Mission: Clarifying the Relationship between Purpose, Values, and Performance 41
Why We’re Paid to Work 41
The Importance of Shared Purpose 42
The Importance of Adaptive Capabilities 43
Tying It All Together 51
Chapter 4: Motivations: Why Scrumban Works 53
Where It All Began 53
Layering the Kanban Method 57
The Significance of Complementary Values 64
Scrumban’s Relationship to Agile Thinking 66
Other Frameworks and Models 66
Some Final Thoughts on Systems Thinking 68
Tying It All Together 69
Part III: Execution–Putting Scrumban into Practice 71
Chapter 5: Mobilize: Rolling Out Scrumban 73
Your Starting Condition 73
The Kickstart Process 74
The Kickstart Event 86
Some Final Thoughts 98
Tying It All Together 101
Chapter 6: Method: Working under the Hood 103
Managing Uncertainty and Risk 103
How Scrumban Improves Management of Risk 106
Releases and Sprints 119
Feedback Loops 144
Design Thinking 147
Ticket Design 149
Board Design 150
Tying It All Together 153
Chapter 7: Measurements: Gaining Insights and Tracking Progress 155
Why Measure? 155
How to Measure 158
Constructing Histograms 161
Scrumban Measurements 161
Productivity Metrics 161
Quality Metrics 169
Risk Metrics 172
Extending Scrumban beyond IT: The Balanced Scorecard 178
Tying It All Together 182
Part IV: Improving–Advanced Topics and Practices 185
Chapter 8: Management: Management Is Doing Things Right–Leadership Is Doing the Right Things 187
Convictional Leadership 188
Servant Leadership 190
Good Leaders Recognize Knowledge Work Is Different 191
Reinforcing Leadership through Management 194
Facilitating Evolving Roles 199
Tying It All Together 204
Chapter 9: Maturing: Like a Fine Wine, Scrumban Can Get Better with Age 205
Prioritizing and Managing Change 206
Evolving Your Core Capabilities 214
Further Evolving the Understanding and Management of Risk 221
Scaling beyond IT 229
Tying It All Together 235
Chapter 10: Modeling: To Boldly Go Where Few Have Gone Before 237
Why Model? 237
Starting with Metrics and Distribution Patterns 238
What Is Modeling? 239
A Sample “What If ” Experiment 255
Bootstrapping 258
Some Final Words 258
Appendix: More: For the Stout of Heart 259
Scrum in a Nutshell 259
Scrum and Scrumban: Some Quick Comparisons 262
Scrumban Roadmap: A Quick Reference for Getting Started 267
Using Scrumban to Introduce Scrum 273
Scrumban and SAFe 277
Scrumban Stories: The Full Case Studies 278
Supplemental Information and Resources 315
Index 335