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Let SAP's R/3 change the way you think about business engineering
This book is a businessman's bible about business process design. Using SAP's leading enterprise software product R/3 as a backdrop, it is the first book to explain the structure and content of common business processes that management deals with on a daily basis.
The authors paint the future of business process change by giving the reader the terminology, content, and technology behind an evolving standard for enterprises in the new age(the business blueprint. Here is a collection of process and object descriptions that are the basis for streamlining your company in the future. The book explains how to understand the process content of systems like R/3 and apply it to your company.
Most business software is applied on top of existing structures, to mimic old-fashioned methods and procedures. R/3 allows users to design and model processes all along the value chain, crossing functional and organizational boundaries, to achieve true integration.
SAP R/3 Business Blueprint uses three main sections to present this paradigm in a style that is accessible across the organization:
Developed by an international team, SAP R/3 Business Blueprint draws on nearly a decade of client/server history in organizations around the world to present a complete, inside look at this powerful tool for enterprise-wide business engineering.
Foreword
Introduction.
What Is SAP? What Is R/3? What Is the R/3 Reference Model? Who Uses R/3? How Do Customers View R/3?xxvii Conclusion.
I. BUSINESS ENGINEERING.
1. Business Engineering and Enterprise Optimization.Significance of Business Engineering. Principles of Business Engineering. Objectives of Business Engineering. Benefits of Business Engineering. Business Engineering with Information Technology. Integration of Information Technology. Developments in Information Technology. Client/Server Technology. Benefits of Client/Server Technology. SAP and Client/Server Technology. Conclusion.
2. The Business Blueprint.Pros and Cons of Business Blueprints. General Design of the R/3 Blueprint. Focus of the R/3 Blueprint. Event-Driven Process Chain Methodology (EPC). Describing Complex Business Processes. EPC Methodology and Viewpoints in the R/3 Reference Model. Summary.
3. Configure to Order.Standard Software Implementation Issues. Mapping with the Business Blueprint. Redlining the Blueprint. Extending the Business-Process Design. Implementation Case Studies. Conclusion.
II. PROCESS DESIGN.
4. Value Chain Thinking.The Value Chain Principle. R/3 and the Value Chain. Overview of Part 2: Value Chain Thinking.
5. Sales Logistics.Standard Order Handling Scenario. Contract Handling. Third-Party Order Handling. Customer Consignment Stock Handling. Cash Order Handling. Rush Order Handling. Decentralized Shipping. Sales and Distribution Examples.
6. Production Logistics.Production by Lot Size. Repetitive Manufacturing. Make-to-Order Production. Process Manufacturing. Project-Related "Engineer to Order". Quality Management for Goods Receipt from Production. Production Logistics Example: Autodesk Incorporated, Sausalito, California.
7. Procurement Logistics.Processing Stock Material Scenario. Processing of Consumable Material. Management of Consignment Stocks. Subcontract Order Processing. Stock Transfer Processing. External Services Management. Materials Management Examples.
8. External Accounting.Vendor Processing. Customer Processing. OTA Vendor Processing. Creditor Subsidiary/Head-Office Processing. General Ledger Processing. Special-Purpose Ledgers Processing. Consolidation. Customer Example: Syntex Corporation, Palo Alto, California, and Maidenhead, England.
9. Organization and Human Resource Management.Personnel Management. Business Event Processing. Travel Expense Processing. Time Management Processing. Payroll Processing. Salary Administration. Benefits Administration. Customer Example: The Wellmann Group, Enger, Germany.
10. Business Planning and Controlling.Cost Object Controlling. Profitability Analysis. Profit Center Accounting. Overhead Cost Management. Customer Example: Convex Computer Corporation, Richardson, Texas.
11. Capital Asset Management.Planned Plant Maintenance. Plant Maintenance Due to Damage. Project-Related Plant Maintenance. Cash Management. Budgeting. Fixed Asset Processing. Leased Asset Processing. Customer Example: Chevron Products Company, U.S.A.
III. ARCHITECTURE, FRAMEWORK, AND TOOLS.
12. Architecture of the R/3 System.R/3 and the Distributed Environment. The Three-Tier Client/Server R/3 Architecture. Benefits of the R/3 Three-Tier Client/Server. Interprogram Communication. Middleware Transaction Management. Rationale for Distributed Business-Process Integration. Capabilities of Application Distribution in R/3. Tools for Application Distribution. Conclusion.
13. R/3 Framework and Infrastructure.Background of Business Integration. SAP Business Framework. Repository as Integrating Factor. Enterprise Application Development. Conclusion.
14. Business Engineering in R/3.R/3 Business Engineer Overview. Benefits of the R/3 Business Engineer. Modeling and Configuring the Enterprise. Using the R/3 Reference Model. Guideline for Implementing R/3. Project Management. Workflow and Personnel Organization. Open Repository Interface. Business Engineer: Future Vision.
15. New Age Enterprise.Electronic Commerce. New Age Application Components. R/3 Internet Application Scenarios. The Industry Reference Model, Process Configuration, and Vertical Markets. Autonomous Software Agents. Conclusion.
Index.Preface
This book is intended for the wide range of business professionals who are interested in knowing more about process orientation in business and the implementation of these concepts in R/3, SAP's client/server business application suite. It provides an inside look into the conceptual framework and strategy behind SAP's business engineering initiative. Most of all, the book explains the fundamentally different approaches to business change between the use of process model templates and the consulting method known as business-process reengineering, which promotes a zero-based business analysis and modeling.
Based upon our research and experiences, we have found that business professionals too often maintain an “at war” mentality toward their data processing departments and systems. Fed up with the jargon garden of technospeech and sick of the endless meetings needed to get everyone reading from the same page, business professionals, line managers, and system users crave a consolidated knowledge-based system that describes business processes in their own terms. This need was the spark that ignited the ideas in this book. Companies are paying millions to professional consultants to “implement” standard business processes, and yet there is no common language on which to base their discussions or their process descriptions.
A guide to the Reference Model of the R/3 system, this book is written for business executives, senior decision makers, business engineers, and members of R/3 evaluation and/or implementation teams, along with students and academicians devoted to understanding business and information technology. We have attempted to make the book specific enough to satisfy the expert, but general enough to provide a good overview for the capable newcomer. Our main objectives are to: