Robustness Development and Reliability Growth : Value Adding Strategies for New Products and Processes, Rough Cuts
- By John P. King, William S. Jewett
- Published Jan 8, 2010 by Pearson.
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Description
- Copyright 2010
- Dimensions: 7 X 9-1/8
- Pages: 648
- Edition: 1st
- Rough Cuts
- ISBN-10: 0-13-707924-9
- ISBN-13: 978-0-13-707924-7
This is the Rough Cut version of the printed book.
This book integrates key tools and processes into a comprehensive program for developing more robust and reliable technology-based products. Drawing on their extensive product development experience, the authors present a complete process for ensuring product performance throughout the entire lifecycle, from understanding customers’ needs through manufacturing and post-launch support.
The authors begin by presenting broad insights and high-level strategies for improving product quality. Next, they demonstrate how to implement robustness and reliability strategies that complement existing governance and decision processes. A section on tools and methods shows how to institutionalize best practices and apply them consistently. Finally, they tie strategies, decisions, and methods together through a case study project.
Product developers will learn how to
- Understand critical drivers of value in technology products, including reliability and durability
- Implement a process model and roadmap for improving reliability and robustness
- Increase robustness early in development, leading to shorter cycle times in later phases
- Improve the stability of production performance under stress conditions
- Assess both organizational and process capabilities for delivering robust and reliable products
- Understand and manage customer-driven requirements
- Use tools including descriptive and inferential statistics and DOE-based empirical models
Managers will understand expectations for
- Design concepts supported by rigorous analyses of alternatives
- Products and processes delivering higher value to customers
- Products with higher reliability and longer useful lives
- Product processes with lower costs and higher capabilities
- Development projects having shorter, more predictable cycle times
Readers are introduced to many thought leaders whose writings can be sources of further learning. This book is a valuable resource for anyone responsible for delivering reliable, profitable technology products, including general managers, program managers, engineers, scientists, and reliability and quality professionals.
Sample Content
Table of Contents
Preface xxi
Acknowledgments xxix
About the Authors xxxi
Section I: Critical Drivers of Value
Chapter 1: Time, Money, and Risks 3
Quality, Costs, and Schedules 4
Management of Process Improvements 7
Soft Causes of Poor Reliability and Durability 12
Key Points 20
Discussion Questions 20
Chapter 2: Reliability, Durability, and Robustness 21
Reliability as an Element of Value to Customers 22
Essential Elements of Reliability 23
The Taxonomy of a Failure 26
Reliability Metrics 29
The Anatomy of Quality Loss 33
The Reduction of Performance Variations 39
Key Points 44
Discussion Questions 44
Chapter 3: Strategies for Reliability Development 45
Are Better Strategies Important? 45
Strategies for Ongoing Processes 48
Strategies Specific to Product Development 51
Capabilities of the Organization 57
Key Points 63
Discussion Questions 63
Section II: Framework for Reliability Development
Chapter 4: A Process Model for Product Development 67
What Is a Product Development Process? 67
Integration of Key Development Principles 71
A Process Model for Product Development 76
Advanced Product-Planning Process 77
Technology Development Process 79
Product Development Process 81
Older versus Better Methods 98
Key Points 100
Discussion Questions 100
Chapter 5: Road Map for Reliability Development 103
Build a Compelling Case for Your Reliability Project 103
Linking Activities to the Product Development Phases 104
Key Initiatives of a Reliability Development Project 104
The Role of Testing 116
Key Points 119
Discussion Questions 119
Chapter 6: Effective Decisions 121
Qualities of a Good Decision-Making Process 122
Types of Project Reviews 132
Key Points 144
Discussion Questions 145
Chapter 7: Robustness Development for Product Designs 147
Technology and Product Development 147
Functional Diagram 150
Stressful Conditions 151
Parallel Development of Products and Processes 155
Robustness Development 158
Examples of Robustness Development 162
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