Home > Store

Organization 21C: Someday All Organizations Will Lead This Way

Register your product to gain access to bonus material or receive a coupon.

Organization 21C: Someday All Organizations Will Lead This Way

Book

  • Sorry, this book is no longer in print.
Not for Sale

eBook

  • Your Price: $25.59
  • List Price: $31.99
  • About Watermarked eBooks
  • This PDF will be accessible from your Account page after purchase and requires PDF reading software, such as Acrobat® Reader®.

    The eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

    Watermarked eBook FAQ

Description

  • Copyright 2003
  • Dimensions: 6" x 9"
  • Pages: 416
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-060314-7
  • ISBN-13: 978-0-13-060314-2
  • eBook
  • ISBN-10: 0-13-148044-8
  • ISBN-13: 978-0-13-148044-5

Organization 21C: Someday All Organizations Will Lead This Way brings together 19 all-new essays by the world's leading management thinkers, covering every key driver of organizational success: leadership, process, people, and organizational design. You'll find breakthrough ideas and practical solutions for virtually every tactical and strategic challenge you face. Key topics include: James Champy's X-engineering, Total Rewards Management, the "New Boardroom," the changing nature of power and influence, building workable hierarchies and sustainable organizations, and new best practices for leading change.

Sample Content

Online Sample Chapter

Finding and Keeping the Best Talent for Your Organization

Downloadable Sample Chapter

Click here for a sample chapter for this book: 0130603147.pdf

Table of Contents



Preface.


Acknowledgments.


1. Toward the Future of Organization.

Organizational Winning Strategy by Leveraging Talent. Talents versus Knowledge Workers. Talent Management System. Challenging the Environment.

I. 21C LEADER.

2. Global Leadership from A to Z.

The Competencies of the Global Leader. The Development of the Global Leader. New Global Organizations. Soft Processes, Hard Results.

3. Developing Global Leaders.

What Is Global Mindset? Mapping Global Mindsets. Developing Global Mindset through HR Strategies. Implementing Global Mindset.

4. World-Class Leadership for World-Class Teams.

Views of Leadership. Born-to-Lead School. Self-Development School. Discretionary Leadership. Diversity. World-Class Leadership Means World-Class Teams. Promoting a Shared Philosophy. Conclusion.

5. Situational Factors in Leadership.

A Definition of Leadership. The Heroic Model of Leadership. The Situational Approach to Leadership. Contingency Models of Leadership. Illustrating the Three Models. A Contingency Model of the Leadership Style. A Taxonomy of Leadership Styles. Toward a Normative Model. Toward a Descriptive Model of Leadership Style. Conclusion.

II. 21C PROCESS.

6. From Reengineering to X-Engineering.

Inefficiencies and Opportunities Are Exposed. Owens and Minor, The Quiet Giant. X-Engineering Principles.

7. Getting Hierarchy to Work.

One-Sided Accountability. Why Doesn't the System Change? Human Nature and the Political Processes that Evolve. What Does Two-Sided Accountability Entail? What Will It Take to Get Two-Sided Accountability?

8. Total Rewards Management.

Moving from Compensation to Total Rewards. Focusing on Execution as Well as Strategy. Integrating Reward Systems with Organizational Learning Systems. Revisiting the Concept of Equity. Public Sector Rewards Design. Extending Innovative Reward Systems to New Business Environments. Summary and Implications.

9. Putting Shareholder Value in the Right Perspective.

The Value Creation System: Stakeholder Purposes, Contributions, and Derived Benefits. Consider Shareholder Value as the Result, not the Main Purpose, of Enterprise Value Creation. Inherent Business Differences and Their Impact on Balance. Leadership's Role in Promoting Balance and Thereby Improving Value Creation. “Corporate Citizenship” Is Not the Answer. What Can Leaders Do? Conclusions.

10. The Death and Rebirth of Organizational Development.

The Historical Phases of OD. Jack Welch Fathers the Rebirth of OD. The Royal Dutch/Shell Story. Learning From the Royal/Dutch Shell Experience. Implications and Conclusions.

III. 21C PEOPLE.

11. The Boardroom of the Future.

Shifting Leadership in the Boardroom: Truly Powerful Boards. Accountability for Performance: Formally Evaluating the Board and Its Directors. Critical Knowledge for the Board: Strategy and Globalization. Harnessing the Power of Information Technology: Information-Age Boardrooms. Broadening the Board's Mandate: From Shareholders to Stakeholders. Concluding Thoughts.

12. Power and Influence.

Jack Welch: Master of Power. Situational and Personal Bases of Power. What Will Not Change About Power and Influence. How Power and Influence Are Likely to Change. The Core Dilemmas. Power Use that Counters these Dilemmas. Conclusions.

13. Framing—It's Either Us or Them.

The Bottom Line. Us in the Future. Affirming Employees: Moving to Us from Them.

14. Developing Emotional Intelligence.

Can a Person Grow and Develop their Talent? Self-Directed Learning. Concluding Thoughts.

15. What Stays the Same.

The Challenge—Managing the Human Animal in the 21st Century. Human Nature, Culture, and Environment—Collision or Combination? The Scientific Foundations of the New Darwinism. The Nature of Human Nature. Future Shock? Implications for a 21st Century of Change. Ways Forward to Change. Change Management and Hard-Wired Resistance.

IV. 21C ORGANIZATION.

16. The Sustainability of Organizations.

What is the Nature of the Re-examination and Renewal We Must Undertake Now? And What is the Future Role of the Change Practitioner? What is Sustainability? Is it Possible to Create Sustainable Enterprises? How is Ecological Sustainability Achieved?

17. Organization Culture.

Analyzing Corporate Culture. Conclusions.

18. Leading Organizational Change.

Does Leadership Matter? Important Characteristics of Leadership. Leading Organizational Change. Conclusion.

19. Building Organizational Fitness.

The Dynamics of Organizational Fit and Fitness. The Silent Killers: Undiscussible Barriers to Organizational Fitness. Enabling an Honest Organizational Conversation That Will Produce Fit and Fitness. Organizational Fitness Profiling. Building Organizational Fitness: Results and Implications.

TRIBUTE TO OUR FRIEND AND MENTOR.

What I Learned from Richard Beckhard: A Personal Retrospective.

Dick's First Intervention. Dick's Practical Wisdom and Emphasis on “Process”. Dick's Brilliance as a “Designer of Social/Organizational Process”. Keeping Your Cool, Working the Problem. Co-editing the Addison-Wesley Series on Organizational Development. Knowing Oneself.

Notes.
For Further Reading.
About the Thinkers.
Index.

Preface

Preface

When I first undertook an international book project involving eminent thinkers around the globe, the first person I called was Richard (Dick) Beckhard, whom I had never met in person. Our meeting on the phone never ended; he challenged my thoughts, inspired me during the project, and supported me continuously. After two years, when the manuscript for Management 21C was finally finished, Dick was the first person who reviewed it, and wrote me in a hand-written note: "The book has the fascination of a good novel-plus exposure to the ideas of many of our best futurists. I recommend it to organization leaders, consultants, and academics working on this critical issue for all of us." Dick was so happy about the book that we decided to meet for the first time in New York in January 2000. In December 1999 I returned home from a 40-day book tour in Europe and Asia, and a card was waiting for me that left me speechless for a few minutes. Alas, I would never have the chance to meet my friend and mentor Dick Beckhard. On that night, while reading many of Dick's books randomly, many thoughts emerged: How can I pay tribute to Dick? Where have Dick's works had the major impact? People or organizations? Will people search the organization or will the organization search the people? All these scattered thoughts inspired the birth of Organization 21C.

The book you are reading is a gift of collective great minds around the world. This is a true global venture. Australia to America, France to The Netherlands, Britain to Switzerland—from three continents, the very best contemporary organizational behavior thinkers have decorated every page of this book. Organization 21C brings together visions for the 21st-century organization in one concise book, allowing the reader to understand the changes going on now and what to expect in the future.

In Organization 21C, you can read any chapter at any moment, rather than reading cover to cover. With a vivid description of the emerging global rise, cultures, and people, Organization 21C will intrigue, provoke, encourage, and above all, change everyone who reads it. In its introductory chapter you will discover the future of organization and its winning strategy by leveraging talent.

In the first part, read and discover global, world-class, and situational leadership. Part 2, "21C Processes," introduces X-engineering, the power of hierarchy, total rewards management, and shareholder value. This part ends with the rebirth of Organizational Development. Part 3 takes the reader a tour of the boardroom, power and influence, framing, and emotional intelligence, and ends with tips on how to manage the human animal in organizations. In the final part, the sustainability of organizations, organizational culture, and leading organizational change inspire the reader to rethink the 21C organization and also prepares the reader for the future by building organizational fitness.

Organization 21C is for those who inspire others, are peoplistic rather than individualistic, celebrate diversity, constantly search for the dream, and want to reshape the globe of tomorrow. Organization 21C was created to help other people, and it also creates a helping attitude among people.

I am extremely proud to announce that every penny of the author's royalties will be donated worldwide in the memory of our friend and mentor Dick Beckhard. Our mission will be successful if you will join us in fulfilling the dream of enhancing Dick's works around the globe.

—Subir Chowdhury
Novi, Michigan
Christmas 2001
email: subir.chowdhury@asiusa.com

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020