Inside Citrix MetaFrame XP: A System Administrator's Guide to Citrix MetaFrame XP/1.8 and Windows Terminal Services, 2nd Edition

Description

• Copyright 2002
• Dimensions: 7-3/8" x 9-1/8"
• Pages: 944
• Edition: 2nd

• Book
• ISBN-10: 0-7357-1192-5
• ISBN-13: 978-0-7357-1192-1

Inside Citrix MetaFrame is a comprehensive administrator's guide to deploying applications using thin-client technology. It includes coverage of all aspects of planning, installing, administering and troubleshooting a Windows Terminal Services and Citrix MetaFrame solution. Significant focus is put on building enterprise application web portals using Citrix MetaFrame and NFuse technology. This book offers real-world solutions, top ten tips, command and technical article references, lists of technical resources and web sites available, and lots of technical coverage that will help you when you need it the most. Citrix MetaFrame XP is an add-on product available for either Windows NT 4.0 or 2000 Terminal Server, and complements the existing features available in these products. Using Citrix MetaFrame XP, you can publish your applications rather than have users run them from a Terminal Server desktop. MetaFrame XP also offers better printer management capabilities, a centralized management console and supports non-Windows client connections.



Extras

Related Articles

Accessing Windows Terminal Server Through a Firewall

Providing Access to Citrix MetaFrame Through a Firewall



Sample Content

Online Sample Chapter

Installing and Deploying Citrix ICA Clients

Table of Contents

I. PLANNING A WINDOWS TERMINAL SERVER AND CITRIX METAFRAMESOLUTION.

1. Introduction to Server-Based Computing.

Benefits of Server-Based Technology.

The Evolution of Server-Based Computing.

Introducing Terminal Server and Citrix MetaFrame.

Understanding Terminal Services and Citrix MetaFrame.

Other Server-Based Computing Technology Software Solutions.

Specific "Thin Client" Hardware Solutions.

Application Service Providers.

Portal Technology.

2. Introduction to Windows Terminal Server.

Terminal Server Architecture.

Windows 2000 Terminal Server Features.

3. Introduction to Citrix MetaFrame 1.8 and MetaFrame XP.

Understanding MetaFrame.

MetaFrame 1.8 and MetaFrame XP Core Features.

MetaFrame 1.8 and the MetaFrame 1.8 Add-On Services.

What's New in MetaFrame XP.

MetaFrame XP Feature Release 1.

MetaFrame XP Architecture.

4. Understanding the Costs and Benefits of a Terminal Server Solution.

Understanding Return on Investment.

Calculating Return on Investment.

Costs and Benefits of Terminal Server Versus Alternative Solutions.

Understanding the Total Cost of Ownership.

Top-Ten Terminal Server Solutions.

When Not to Use Terminal Server.

5. Licensing Terminal Server and Citrix MetaFrame.

Citrix Licensing.

Microsoft Terminal Server Licensing.

Alternative Licensing Arrangements.

Top-Ten Licensing Questions and Answers.

6. Planning a Terminal Server and Citrix MetaFrame XP Solution.

Planning for Terminal Server.

Planning for MetaFrame XP.

7. Planning for the Installation of Terminal Server and Citrix MetaFrame.

Preparing for Terminal Server.

Sizing Your Terminal Servers.

Understanding Terminal Server Installation Choices.

Other Important Planning Decisions.

Documentation During the Planning and Testing Stage.

Top-Ten Installation Planning Tips.

II. IMPLEMENTING A WINDOWS TERMINAL SERVER AND CITRIX METAFRAMESOLUTION.

8. Installing Windows 2000 Terminal Server and Citrix MetaFrame.

Installing Terminal Server.

Installing Terminal Services.

Installing Terminal Services Licensing.

Installing MetaFrame XP.

9. Setting Up Terminal Server Users.

Terminal Server Users and Groups.

Creating a Naming Standard.

Creating Users.

Top-Ten User and Group Setup Tips.

10. Setting Up Terminal Server Connections.

Creating RDP and ICA Connections.

Connection Options.

Top-Ten Connection Setup Tips.

11. Installing RDP Clients for Windows.

Basic RDP Client Installation.

Automating the RDP Client Installation.

Centrally Deploying RDP Connection Entries.

Using the RDP Client.

12. Installing and Deploying ICA Clients.

Installing the Citrix ICA Client.

Customizing the Installation of the ICA Client.

Setting Up the Program Neighborhood.

Using the ICA Client.

Top-Ten ICA Client Setup Tips.

13. Installing Applications.

Basic Application Installation and Tuning.

How Terminal Server Keeps Applications Separate.

Where Applications Store Settings.

Understanding the Registry.

Troubleshooting Application Problems.

Top-Ten Tips for Installing and Running Applications on Terminal Server.

14. Policies and Desktop Management.

Basic Terminal Server Desktop Management.

Using Profiles for User Desktop Management.

Policies.

Top-Ten Tips for Setting Up Desktops.

15. Application Publishing and Load Management with Citrix MetaFrame.

Advantages of Desktop-Centric, Application-Centric, Document-Centric, and Content-Centric Approaches.

Publishing Applications.

Load Managing Applications.

Top-Ten Application Publishing Tips.

16. Dial-In and VPN Access.

Remote Access Solutions for MetaFrame and Terminal Server.

Remote Access Authentication.

Installing and Using Microsoft RAS on Windows NT 4.0 Server.

Installing and Using Microsoft RAS and VPN Solutions for Windows 2000.

Troubleshooting RAS and VPN Connections.

Setting Up Windows Clients for Remote Dial-In Access.

Setting Up Windows 2000 Clients for Remote VPN Access.

Dial-In ICA Connections.

III. DEPLOYING APPLICATIONS ON THE INTERNET.

17. Firewalls and SSL Relay.

Accessing Terminal Server and MetaFrame Across the Internet.

Setting Up SSL Relay.

Changing Terminal Server and MetaFrame Listening Ports.

Basic Steps for Locking Down Terminal Server and Citrix MetaFrame.

Accessing Citrix MetaFrame Servers Through a Proxy Server.

Top-Ten List for Firewall Setup.

18. Running Applications on the Web Using the Terminal Services Advanced Client.

Installing and Configuring the Terminal Services Advanced Client.

Understanding How the Sample Web Page Works.

19. Deploying Applications over the Web Using NFuse and Wireless Technologies.

Understanding and Planning for NFuse.

How NFuse Works.

Installing NFuse and a Web-Based ICA Client Download Site.

Setting Up Wireless Access to Your Citrix Application.

IV. ADVANCED TERMINAL SERVER AND METAFRAME TOPICS.

20. Advanced Printing Techniques.

How Printer Auto-Creation Works.

Managing Printers with the Citrix Management Console.

Troubleshooting Printer Problems.

Top-Ten Printing Tips.

21. Performance Tuning and Resource Management

Performance Testing.

Measuring and Monitoring Performance.

Tuning Tips.

Installing and Using Resource Manager with MetaFrame XPe.

22. Securing Your Server.

Planning Terminal Server Security.

Security Tips.

Monitoring Your Server.

23. Advanced Application Installation and Installation Management.

Automating Application Installations.

Using Installation Manager for Application Deployment.

24. Advanced Network Management and Monitoring.

Prototyping the WAN.

Monitoring the Network and Servers.

SNMP Monitoring.

Top-Ten Networking Tips.

25. Terminal Server and NetWare.

Connecting to Novell Networks.

Mapping Drives to NetWare Servers.

Printing to NetWare Printers.

NDS for NT.

Connecting to MetaFrame by Using IPX/SPX .

26. Disaster Recovery Techniques and Enhancing Reliability.

Disaster Recovery Planning.

Reliability and Disaster Recovery Tips.

Disaster Recovery Kit.

27. Network Load Balancing for NFuse and Terminal Servers.

How Network Load Balancing Works.

Setting Up the Network for Network Load Balancing.

Installing Network Load Balancing.

Adjusting the Load Distribution.

Monitoring the Cluster Using WLBS.

V. APPENDIXES.

Appendix A. Thin Client Hardware Solutions.

Thin Client Terminal Solutions.

Low-End Desktop Versus Thin Client Terminal.

Handheld Thin Client Solutions.

Appendix B. Third-Party Software and Utilities for Terminal Server and MetaFrame.

Utilities from Microsoft and Citrix.

Third-Party Utilities and Software.

Shareware Web Sites.

Appendix C. Web Sites, Newsgroups, and Other Resources.

Web Sites.

Forums and Newsgroups.

Other Resources.

Appendix D. History of Terminal Server and Citrix MetaFrame.

The Story of Citrix.

Enter Microsoft...

The Future of Terminal Server.

Appendix E. Terminal Server and MetaFrame Command Reference.

Command Index.

Windows 2000 Terminal Server Commands.

Citrix MetaFrame 1.8 and XP Commands.

Appendix F. Citrix and Microsoft Technical Article Reference.

Terminal Server and Citrix Licensing.

Improving Server Performance, Security, and Reliability.

Installing and Tuning Applications.

Error Messages.

General Interest.

Index.

Preface

Microsoft Terminal Servers remain the most powerful and widely usedimplementation of server-based computing technology today. In Windows2000 Terminal Server, Microsoft has added many new and important features.These added features make Windows 2000 Terminal Server alone agood solution for many companies' application deployment needs.Like its predecessor, Windows 2000 Terminal Server's main purpose is todistribute Windows 2000 desktops to remote Terminal Server clients usingserver-based technology. By using server-based technology to distribute thesedesktops,Terminal Server extends the reach of your Windows applications.

Citrix MetaFrame XP is an add-on product available for either WindowsNT 4.0 or 2000 Terminal Server. It adds on to and complements the existingfeatures available in these products. Using Citrix MetaFrame XP, you canpublish your applications instead of having users run them from a TerminalServer desktop. In addition, MetaFrame XP offers better printer managementcapabilities, a centralized management console, and support from non-Windowsclient connections such as UNIX, DOS, and Macintoshworkstations.

For Citrix MetaFrame 1.8 administrators who are considering upgradingto Citrix MetaFrame XP, you will find MetaFrame XP's core design to bevery different, but also much more scalable than that of MetaFrame 1.8.In this book, you will learn the inner workings of both of these productsand how to integrate them effectively into the diverse environments oftoday's enterprise networks.

Although this book focuses mainly on Citrix MetaFrame XP and 1.8running on Windows 2000 Terminal Server, those who support TerminalServer-only solutions or Citrix MetaFrame on Windows NT 4.0 TerminalServer should not feel left out. You will find plenty of material that is applicable to you. The majority of the tips, techniques, and concepts covered here apply equally well for all platform combinations. Although Microsoft's next release of their Windows server platform, Windows .NET Terminal Server has not been released as of this writing, you will find coverage of some of the many new features that you can expect in this product when it is released.

Who This Book Is For

This book is primarily for system administrators and consultants who areresponsible for implementing a Terminal Server and Citrix MetaFramesolution. However, there also is significant coverage for those who findthat Terminal Services alone provides all the features they need.This is a technical book written by an engineer for engineers. You willfind real-world solutions, top-ten tips, command and technical article references, lists of technical resources and web sites available, and lots of technical coverage that will hopefully help you when you need it the most. It assumes a basic familiarity with Windows server and workstation administration.

How This Book Is Organized

Inside Citrix MetaFrame is organized into five main parts. Each part covers a related set of Terminal Server and Citrix MetaFrame topics. Each of those parts is divided into chapters. They are organized as follows.

Part I: Planning a Windows Terminal Server and Citrix MetaFrame Solution

The first part of the book provides a technical overview of Terminal Serverand MetaFrame. The chapters in this part will provide the necessary introduction for those who are new to server-based computing technology orwho want a better understanding of how this technology has been implementedin Terminal Server and MetaFrame. In addition, you will learn abouthow to best plan your Terminal Server or Citrix MetaFrame solution.

Chapter 1, "Introduction to Server-Based Computing," introduces theserver-based computing model by introducing the concept of the applicationpyramid.You will find out how Terminal Server works and distributes desk-topsusing server-based computing technology.You also will learn about thedifferent types of thin client hardware available.

Chapter 2, "Introduction to Windows Terminal Server," is where you areintroduced to the many applications that Terminal Server is best suited forand the applications for which you would want to use other solutions. Youwill learn all about the features in both Windows NT 4.0 and 2000 TerminalServer. In addition, you will learn about some of the features to be expectedin Windows .NET Terminal Server.

Chapter 3, "Introduction to Citrix MetaFrame 1.8 and MetaFrame XP,"introduces you to all the features in both of these products.You will see thefeatures of these products compared side-by-side. In addition, you will learnwhat the most important reasons are for adding Citrix MetaFrame to yourTerminal Server solution.

Chapter 4, "Understanding the Costs and Benefits of a Terminal ServerSolution," covers the many benefits and also the costs of a Terminal Serversolution.You can use this information to help prepare the cost/benefit analysisyou might need to get your Terminal Server project approved.

Chapter 5, "Licensing Terminal Server and Citrix MetaFrame," is dedicatedto the complete coverage of this complex and often poorly understoodtopic. You will learn how licensing works with both Terminal Server andCitrix MetaFrame and how to license your servers correctly.

Chapter 6, "Planning a Terminal Server and Citrix MetaFrame XPSolution," covers the many important steps you need to take to plan yourTerminal Server solution properly, including how to set up and place yourTerminal Server licensing servers.You also will learn all about the many newconcepts involved in a Citrix MetaFrame XP solution such as zones, datacollectors, and the data store. In addition, recommended migration techniquesfor both Terminal Server and Citrix MetaFrame version migrationsare discussed.

Chapter 7, "Planning for the Installation of Terminal Server and CitrixMetaFrame," covers the many important aspects of pre-installation planningsuch as sizing servers and configuring the hardware.

Part II: Implementing a Windows Terminal Server and Citrix MetaFrame Solution

Part II is the core of the book. Here is where you will learn what you needto know to get Terminal Server and MetaFrame working on your network.

Chapter 8, "Installing Windows 2000 Terminal Server and CitrixMetaFrame XP," guides you through installing Windows 2000 TerminalServer and Citrix MetaFrame XP.You will learn the specific steps you needto follow during the installation and how the installation differs from that of standard Windows 2000 Servers. Citrix MetaFrame XP administrators alsowill learn how to set up the data store for MetaFrame XP, how to installMetaFrame XP on your Terminal Servers, and how to activate the licensesfor the product.

Chapter 9, "Setting Up Terminal Server Users," discusses the specialTerminal Server user properties that you can set for both Windows NT 4.0and 2000 domain users.You will then learn how to properly set up yourTerminal Server users and groups.You also will learn about how to set uplogon scripts for your users in this chapter.

Chapter 10, "Setting Up Terminal Server Connections," shows how tocreate and manage the connections used by both Terminal Server and CitrixMetaFrame clients to connect to the server.

Chapter 11, "Installing RDP Clients for Windows," guides you throughinstalling the Windows Terminal Services Client (RDP) software onWindows-based operating systems. In addition, you will learn some of themany techniques available for helping automate the installation of the clients.

Chapter 12, "Installing and Deploying ICA Clients," is dedicated toexplaining how to best install and deploy the client software for CitrixMetaFrame servers.

Chapter 13, "Installing Applications," gives you guidance on the technicallychallenging topic of how to integrate your applications into TerminalServer's multiuser environment.You will learn the technical details of howapplications use the Registry and how to troubleshoot common applicationproblems.

Chapter 14, "Policies and Desktop Management," looks at the importantaspects of administering Terminal Server desktops, such as how to lock themdown properly using profiles and policies.You will learn about the differencebetween policies in Windows NT 4.0 and Group Policy objects in Windows2000, and recommend policies to implement for Windows 2000.

Chapter 15, "Application Publishing and Load Management with CitrixMetaFrame," covers how to publish your applications using CitrixMetaFrame XP. For administrators who are using MetaFrame XPa and XPe,you also will learn how to load balance your published applications usingCitrix's load-management capabilities.

Chapter 16, "Dial-In and VPN Access," covers how to provide remoteaccess to your Terminal Server or Citrix MetaFrame solution using dial-inand VPN access.

Part III: Deploying Applications on the Internet

In Part III you will learn about how to create your own web sites for accessto applications on either Terminal Server alone or Terminal Server withCitrix MetaFrame. In addition, you will learn what it takes to provideaccess to those web sites through firewalls and proxy servers.

Chapter 17, "Firewalls and SSL Relay," covers how to set up your firewall and proxy servers correctly for access to both Terminal Servers and Terminal Servers with Citrix MetaFrame.You will learn the ports that you need to open on your firewall and the many different design options you have.

Chapter 18, "Running Applications on the Web Using the TerminalServices Advanced Client," will show you how you can set up Microsoft'sfreely available Terminal Services Advanced Client to provide web access toyour Terminal Server.

Chapter 19, "Deploying Applications over the Web Using NFuse andWireless Technologies," covers how to use Citrix's freely available NFuseproduct to set up an application web portal.Your users will be able to log onto this portal from their web browser and run their applications throughCitrix.

Part IV: Advanced Terminal Server and MetaFrame Topics

The final chapters in this book make up a solutions guide for TerminalServer and MetaFrame. Each of these chapters covers a specific advancedtopic of Terminal Server or MetaFrame solution in detail.

Chapter 20, "Advanced Printing Techniques," covers what you need toknow to effectively set up and troubleshoot printer auto-creation. CitrixMetaFrame XP administrators also will learn all about the new printer management capabilities built into that product.

Chapter 21, "Performance Tuning and Resource Management," is a veryimportant chapter that will help you ensure that your Terminal Server hardwareis adequate for its intended purpose. It also will help you establish aperformance baseline to measure against for future needs.

Chapter 22, "Securing Your Server," is another important chapter that covers what you need to do to lock down your server properly.

Chapter 23, "Advanced Application Installation and InstallationManagement," covers advanced techniques for automating the installation ofyour server applications. Citrix MetaFrame XPe administrators will learn thespecifics of how to deploy applications across the server farm usingInstallation Manager.

Chapter 24, "Advanced Network Management and Monitoring," discusseshow you can setup a network monitoring system for your Terminal Serversolution. In addition, Citrix MetaFrame XPe administrators will learn abouthow to set up SNMP monitoring of their Citrix server farm using XPeNetwork Manager software.

Chapter 25, "Terminal Server and NetWare," is for the many administrators who need to integrate their Terminal Server solution with NovellNetWare.You will learn about Netware-related topics, such as using theIPX/SPX protocol with Citrix, installing the NetWare client, and integratingyour solution with ZENworks.

Chapter 26, "Disaster Recovery Techniques and Enhancing Reliability," isa very important chapter that will help you design your Terminal Serversolution to be as reliable as possible. You will learn how you can set up yoursolution for quick recovery in case of disaster.

Chapter 27, "Network Load Balancing for NFuse and Terminal Servers,"shows you how to use other third-party software and features built intoMicrosoft Windows 2000 to make the most of your Terminal Server solution,without having to purchase Citrix MetaFrame. You will learn aboutsuch things as how to setup load sharing using Microsoft's Network LoadBalancing.

Part V: Appendixes

The appendixes cover some additional topics of interest beyond the scope ofthe main material.

Appendix A, "Thin Client Hardware Solutions," lists some of the manymanufacturers of thin client hardware solutions, including manufacturers ofthin client terminals, handheld devices, and low-end desktops.

Appendix B, "Third-Party Software and Utilities for Terminal Server andMetaFrame," describes some of the many incredibly useful third-party software packages and utilities that you can use with your Terminal Server andCitrix MetaFrame solution.

Appendix C, "Web Sites, Newsgroups, and Other Resources," lists themany web sites and newsgroups that contain valuable information onTerminal Server and MetaFrame. In addition, you will learn about someof the other technical support resources that are available for these twoproducts.

Appendix D, "History of Terminal Server and Citrix MetaFrame," providesan interesting historical perspective on these two products.

Appendix E, "Terminal Server and MetaFrame Command Reference," is athumb-tabbed reference of the many commands included with TerminalServer and MetaFrame. Important Terminal Server-related commands thatyou can use by purchasing the Windows 2000 Resource Kit or by down-loadingfreely available utilities are covered as well.

Appendix F, "Citrix and Microsoft Technical Article Reference," is aneasy-to-use index of the most important Terminal Server and CitrixMetaFrame-related technical articles on both Microsoft's and Citrix's website. This is a good reference to go to check first to find articles on resolutions to common problems and also technical articles that provide detailed information on particular Citrix and Terminal Server issues.

Terminology Used

It is important that this book covers a wide range of different versions ofboth Windows Terminal Server and Citrix MetaFrame so that the informationprovided is as useful and relevant as possible for your environment.However, covering this wide range of topics means that it is also importantthat consistent terminology is used throughout the book. Using consistentterminology helps ensure that it is clear what version is being referred to ina particular sentence. The following is the list of terminology used in thisbook:

• Windows NT 4.0 Terminal Server Refers specifically to Windows NT 4.0 Terminal Server Edition.
• Windows 2000 Terminal Server Refers specifically to a Windows 2000 Server with Terminal Services installed.
• Windows 2000 Terminal Services Refers to the Terminal Services themselves.
• Terminal Server Shorthand reference that refers in general to either Windows 2000 Terminal Server or Windows NT 4.0 Terminal Server.
• Normally is shorthand for Windows 2000 Terminal Server because that is the focus of the book.
• Windows .NET Terminal Server Refers to the next release of Windows 2000 Server. You will learn about some of the many new features
• projected to be released in this version.
• The Windows .NET Terminal Server line should be available within a few months after the release of this book.
• Citrix MetaFrame General reference to Citrix MetaFrame 1.8 or XP
• MetaFrame XP or 1.8 Specific reference to that version of Citrix MetaFrame.
• MetaFrame XPs, XPa or XPe Used when discussing a feature specific to a particular subversion of MetaFrame XP. For example, "You need to install Terminal Services on a Windows 2000 Server for it to be a Windows 2000 Terminal Server."

This terminology usage also makes is simpler when referring to multipleproducts in the same sentence. For instance, "You will find this feature inboth Windows NT 4.0 and 2000 Terminal Server" or "Citrix MetaFrameenables you to publish applications to your users."

0735711925P04222002

Index

Symbols

• 2MA utility
• 16-bit applications, troubleshooting
• 16-bit ICA client, installing on WFW
• 16-bit Terminal Server client, installing
• 32-bit applications, troubleshooting
• 32-bit computing, limitations of
• 32-bit ICA client (.EXE version), installing
• 32-bit Terminal Server client, installing
• 32-bit Windows protocol setup
• 56-bit encryption, RDP (Remote Desktop Protocol) features
• 802.11 wireless
  • setup

A

• acceptable performance, defining
• access. See also Internet access; remote access
  • granting local administrator access
• access cards (remote access authentication)
• access control (file security)
• "access denied" errors, troubleshooting Windows 16- and 32-bit applications
• access point wireless, connecting handhelds to terminal servers
• access points (802.11 wireless)
• accessing
  • local drives
    • ICA clients
    • Microsoft client sessions
  • server desktops
• activating
  • licenses (MetaFrame XP)
  • licensing servers
  • Terminal Services Licensing
• Active Directory and Terminal Server
• Active Directory Users and Computers tool
  • Terminal Services
• Active Server Page (ASP)
• active user percentage, determining
• active users on a single processor (AUSP)
• ActiveX
• add-on services for MetaFrame 1.8
  • Feature Release 1
  • Installation Management Services
  • Load Balancing Services
  • Resource Management Services
• Add/Remove Programs dialog box (desktop security)
• adding
  • connection licenses (MetaFrame XP)
  • licenses to Terminal Services Licensing
• address assignment (RRAS)
• Address Windowing Extensions (AWE) programming interface
• addresses
  • IP addresses
    • alternate addresses (firewalls)
    • ICA browsing
    • public versus private
  • IPX/SPX, specifying servers by
• .ADF (application distribution) files
• ADF Installer service
• Adkins Resources (Hyena)
• admin templates, creating for Windows NT policies
• administrative tools, Terminal Server
• Administrator account (system security)
• advanced options for connections
  • AutoLogon
  • Disable Wallpaper
  • encryption
  • Initial Program
  • logon enabled or disabled
  • Only Run Published Applications
  • reconnect sessions disconnected
  • remote control
  • shadowing
  • timeout settings
  • Use Default NT Authentication
• Advanced Server
• affinity characteristic (load balancing)
• Alert tool (Performance Monitor)
• alerts (Resource Manager), setup
• All Users shortcut templates, Start menu shortcut cleanup
• all-or-nothing approach, migrating to MetaFrame XP
• altaddr command
• alternate addresses (firewalls)
• alternative licensing arrangements
  • corporate licensing programs
  • Terminal Server Internet Connector License
• analyzing performance tests
• animated screen savers
• animation, troubleshooting DOS applications
• anonymous users
  • MetaFrame
  • Terminal Server
• app command
• Application Appearance tab (CMC options for published applications)
• application compatibility scripts
  • sample of
• application competition
• application deployment
  • NFuse
    • automatic download of ICA clients
    • for business-to-business web site
    • Columbia project
    • as corporate application portal
    • as corporate enterprise portal
    • customizing
    • for disaster recovery
    • hardware deployment options
    • HTML code generation
    • .ICA file creation
    • initial logon
    • installing
    • launching applications from
    • manual download of ICA clients
    • for multifarm access
    • server compatibility
    • ticketing
    • XML service
  • TSAC
    • customizing sample web page
    • installing
    • installing sample web pages
    • sample web page usage
    • sample web pages
  • wireless access
    • 802.11 setup
    • CDPD setup
    • connection speeds
• application distribution (.ADF) files
• application drives for Terminal Server
• application groupings, naming servers
• application images, finding settings storage locations
• application isolation
  • application objects
  • audio redirection
  • communication ports
  • .INI files
  • local drives
  • LPT printer ports
  • printers
  • Registry changes
  • temporary folders
• Application Limits tab (CMC options for published applications)
• application load evaluators
• Application Location tab (CMC options for published applications)
• Application Name tab (CMC options for published applications)
• application objects (application isolation)
• application portal, NFuse as
• application processor usage. See APU
• Application Processor Usage scale. See APU scale
• application pyramid
  • dual-tier applications
    • heavy tier 2 applications
    • light tier 2 applications
  • single-tier applications
  • three-tier applications
• Application Server mode (Terminal Services)
• application service providers (ASPs)
• application set connections, setting up
• application sets
  • Program Neighborhood (ICA clients)
• application usage
  • assessing in Terminal Server
  • RMS
  • Task Manager
• application-centric approach
  • versus desktop-centric
  • to publishing applications
• applications
  • choosing
  • desktop security
  • developing for Terminal Server
  • file security
  • installing
    • information needed for disaster recovery kit
    • install mode (Terminal Server)
    • Installation Manager
    • step-by-step process
    • technical articles on
    • third-party tools
    • tips for
    • Windows Installer Technology
    • with Windows 2000 group policies
  • listing for ICA clients
  • load management
    • load evaluators
    • monitoring
    • planning
    • publishing applications for
    • setup
    • step-by-step explanation
  • MetaFrame, embedding
  • packaging
    • with Installation Manager
  • performance testing
    • scaling tests
    • simulating application operation
    • task sheets (simulating user interaction)
    • WinBatch scripts
  • performance tips
  • publishing. See also published applications
    • advantages of combined approaches
    • application-centric approach
    • changing passwords through
    • with CMC
    • CMC setup
    • content-centric approach
    • desktop security
    • desktop-centric approach
    • document-centric approach
    • and license pooling
    • MetaFrame XP option changes
    • passing parameters to
    • Printer Control Panel
    • running from batch files
    • running with start command
    • in Terminal Server with third-party tools
    • tips for
  • Registry security
  • restricting use of
  • running on NTFS
  • settings storage locations
    • application images
    • recently changed files
    • Registry changes
  • troubleshooting
    • Compatibility keys (Registry)
    • DOS applications
    • importance of security documentation
    • resources for
    • Windows 16- and 32-bit applications
  • upgrading
    • benefits of thin clients
• APPSEC utility
• AppSense Technologies
• APPSRV.INI files, customizing ICA clients installation
  • special settings
• APU (application processor usage)
  • application usage, assessing
  • classifying for Terminal Servers
  • Level 1
  • Level 2
  • Level 3
  • multiple-application usage, assessing
  • Task Manager
• APU scale
• architecture (MetaFrame)
  • version 1.8
    • limitations of
  • version XP (IMA)
• architecture (Terminal Server)
  • kernel mode
    • Cache Manager
    • Configuration Manager
    • Executive Services
    • Graphical Device Interface (GDI)
    • hardware abstraction layer (HAL)
    • I/O Manager
    • Local Procedure Call Facility (LPC)
    • microkernel
    • Object Manager
    • Plug and Play
    • Power Manager
    • Process Manager
    • processes
    • Security Reference Monitor
    • threads
    • Virtual Memory Manager
    • Windows Manager
  • user mode
    • troubleshooting crashes
    • Virtual DOS Machine (VDM)
    • Win32 subsystem
• ASP (Active Server Page)
• ASPs (application service providers)
• assessing
  • application usage in Terminal Server
  • multiple-application usage
• asynchronous connections, direct-asynchronous connections (MetaFrame)
• audio
  • performance
  • redirection
  • thin client terminals
• auditing
  • file security
  • logon/logoff
  • Registry security
• AUSP (active users on a single processor)
• authentication
  • for remote access
    • access cards and digital keys
    • local authentication
    • RADIUS
    • Windows Domain Authentication
  • Novell Client for Windows NT/2000
• AutoLogon, connection options
• automated application installation. See applications, installing
• automatic download of ICA clients for NFuse
• automatic updates to client software
• automating
  • client installations with .MSI files
  • deployment of ICA clients customized installation
  • RDP client installation
  • Terminal Server client installation from the command line
• Available Bytes counter (Performance Monitor)
• average processor utilization (performance testing)
• AWE (Address Windowing Extensions) programming interface

B

• backups
  • communications backups (disaster recovery)
  • data center backups (disaster recovery)
    • corporate locations for
    • NFuse as
    • outsourcing
  • file security
  • hardware and data backups (disaster recovery)
  • Registry
  • remote
• bandwidth
  • for printers, adjusting
  • of WAN, measuring
• batch files, running
  • hidden
  • published applications
• beeper notification (network management packages)
• BgInfo
• billing reports (RMS)
• bitmap caching
  • ICA clients (Program Neighborhood)
• blinking cursors, troubleshooting DOS applications
• branch office connections, VPNs for
• broadcasts, Citrix services browsing
• browsing
  • Citrix services
    • broadcasts
    • IPX/SPX protocol
    • TCP/IP + HTTP
  • entering server locations manually
• btnLogin VBScript function (listing 18.1)
• buffer overflow vulnerability in Windows NT 4.0 Terminal Server
• business partner connections, VPNs for
• business-to-business web site, NFuse for

C

• CA (Certifying Authority)
• Cache Manager
• CAL (client access license)
• calculating ROI for Terminal Server solutions
• callback options (RAS on Windows NT 4.0 Server)
• capture command
• Catalog Services for Novell
• CD-ROM (Terminal Server), installing
• CDN (Citrix Developer Network) web site
• CDPD wireless
  • setup
• central admin batch file (Start menu shortcut cleanup)
• central management tools (thin client terminals)
• centralization of management, benefits of thin clients
• centralizing
  • profiles for load management
  • user profiles
• certificates
  • Microsoft certificate server
  • root certificates
    • installing
    • versus server certificates
  • server certificate (SSL Relay service)
    • installing
    • requesting from Microsoft certificate server
• Certifying Authority (CA)
• change client command
• change logon command
• change port command
• change user command
• character-based stage of setup, installing Windows 2000 Server
• Citrix
  • history of
    • Multiuser OS/2
    • WinFrame
    • WinView
  • licensing
    • MetaFrame 1.8
    • MetaFrame product code
    • MetaFrame XP
    • MetaFrame XP connection licenses
    • MetaFrame XP product licenses
    • Subscription Advantage
  • pass-thru authentication
  • resources for troubleshooting applications
  • technical articles
    • error messages
    • licensing
    • licensing errors
    • performance
    • reliability
    • security
  • web site, accessing technical articles
• Citrix Client Server Test Kit
• Citrix Connection Configuration Tool
• Citrix Connection Manager, measuring network utilization
• Citrix Developer Network (CDN) web site
• Citrix farm
• Citrix ICA client
• Citrix Installation Manager plug-in for CMS
• Citrix Installation Manager. See Installation Manager
• Citrix Load Management versus NLB (Network Load Balancing)
• Citrix Management Console. See CMC
• Citrix MetaFrame. See MetaFrame
• Citrix Packager
• Citrix Server Test Kit
• Citrix servers, locking down
• Citrix service browsing
  • broadcasts
  • entering server locations manually
  • setting up local MetaFrame XP servers
  • TCP/IP + HTTP
  • WANs
• Citrix Solution Tools
• Citrix Subscription Advantage web site
• classifying application processor usage for Terminal Servers
• clicense command
• client access license (CAL)
• Client Affinity (Network Load Balancing)
• Client Audio Quality
• Client Mapping Overrides
• Client Server Runtime Subsystem (CSRSS)
• client settings for connections
  • Client Mapping Overrides
  • connection settings
• Client Settings dialog box
• client software produced by Microsoft
• Client Update feature (ICA clients), deploying customized installations
• client-level options for Terminal Server and MetaFrame connections
• client-side driver problems, troubleshooting
• client/server applications. See dual-tier applications
• clients. See also thin clients
  • automating Terminal Server client installation from the command line
  • configuring for proxy server access
  • drives, disabling at logon
  • ICA clients. See ICA clients
  • ICA connection port, changing
  • install files, obtaining
  • installing
    • 16-bit Terminal Server
    • 16-bit Terminal Server on WFW
    • 32-bit Terminal Server
  • licensing, planning for Terminal Server
  • NLB (Network Load Balancing)
  • obtaining client install files (ICA clients)
  • platform independence (MetaFrame)
  • Terminal Server
    • automating installation with .MSI files
    • changing passwords
    • changing port number
    • hardware requirements
    • logging off
    • shortcut keys
  • updates (MetaFrame)
  • WinBatch client setup
• Clipboard redirection
  • RDP (Remote Desktop Protocol) features
• CLR (Common Language Runtime)
• cltprint command
• clusters (load balancing). See NLB (Network Load Balancing)
• CMC
  • ICA settings, changing
  • installing
  • MetaFrame XP
  • printer bandwidth adjustments
  • printer driver mappings
    • creating
    • for DOS or Win CE devices
  • printer driver replication
  • publishing applications
    • Application Appearance tab
    • Application Limits tab
    • Application Location tab
    • Application Name tab
    • ICA Client Options tab
    • options for
    • organizing published applications
    • Program Neighborhood Settings tab
    • Servers tab
    • setup for
    • Users tab
• color support (Microsoft)
• colors
  • effect on performance
  • MetaFrame
• Columbia (code name)
• Columbia NFuse web site
• Columbia project (NFuse)
• COM port values
• COM ports, redirection
• command prompt
  • automating Terminal Server client installation
  • desktop security
  • disabling access to
• commands
  • altaddr
  • app
  • change client
  • change logon
  • change port
  • change user
  • clicense
  • cltprint
  • ctxxmlss
  • dsmaint
  • flattemp
  • ipxroute config
  • logoff
  • MetaFrame 1.8
  • msg
  • netstat -a (listing 17.2)
  • qfarm /load
  • qserver
  • query farm
  • query process
  • query server
  • query session
  • query termserver
  • query user
  • query_farm_/app (listing 15.1)
  • register
  • reset session
  • runh, running batch files hidden
  • shadow
  • start, running published applications
  • tscon
  • tsdiscon
  • tskill
  • tsshutdn
  • Windows 2000 Terminal Server commands
  • XP commands
• common folder (desktop security)
• Common Language Runtime (CLR)
• communication ports (application isolation)
• communications backups (disaster recovery)
• community string (SNMP monitoring)
• Compaq Evo
• Compaq iPAQ
• Compaq T1x10
• Compatibility keys (Registry), troubleshooting applications
• compatible printer drivers
• Configuration Manager
• configuring
  • clients for proxy server access
  • connections
  • Dial-Up Networking
    • for Windows 95/98/Me
    • for Windows NT 4.0
  • ICA 32-bit client for dial-in ICA connections
  • MetaFrame for dial-in ICA connections
  • network parameters for RAS on Windows NT 4.0 Server
  • networks for NLB (Network Load Balancing)
  • Resource Manager
  • RRAS for VPN access
  • TCP/IP for RAS on Windows NT 4.0 Server
  • Windows 2000 clients for VPNs
• CONNECT.ASP, sample web page (TSAC)
• connected sessions (Terminal Server)
• connecting handhelds to terminal servers
  • access point wireless
  • dial-in access
  • open air wireless
• connection deployment
  • .MSI files, creating
  • RDP
    • setting up environments
• connection licenses (MetaFrame XP)
• connection speeds (wireless access)
• connection-oriented TCP/IP
• connectionless TCP/IP
• connections
  • application set connections, setting up
  • Citrix Connection Configuration Tool
  • client settings
    • Client Mapping Overrides
    • connection settings
  • configurations
  • controlling with MetaFrame XP Feature Release 1
  • defining
  • ICA
    • clients
    • settings
  • MetaFrame XP, creating ICA connections
  • network cards, multiple
  • network connections, monitoring
  • options
    • AutoLogon
    • configuring options at different levels
    • Disable Wallpaper
    • encryption
    • Initial Program
    • logon enabled or disabled
    • Only Run Published Applications
    • reconnect sessions disconnected
    • remote control
    • shadowing
    • timeout settings
    • Use Default NT Authentication
  • permissions
  • RDP
  • requiring Terminal Server Client Access licenses
  • restricting (system security)
  • setting up custom ICA connections (Program Neighborhood)
  • Terminal Server, creating RDP connections
  • Terminal Services Connection Configuration Tool
  • tips for setup
• consistency (security documentation)
• console session (Terminal Server)
• Console subsystem (Win32 subsystem)
• consoles, creating custom
• content, publishing (MetaFrame XP Feature Release 1)
• content-centric approach to publishing applications
• contexts (Novell Client for Windows NT/2000)
• Control Panel, disabling access to
• convergence (NLB)
• corporate application portal, NFuse as
• corporate enterprise portal, NFuse as
• corporate licensing programs
• cost of licensing, estimating
• counters (Performance Monitor)
  • analyzing performance tests
  • logging
  • viewing
• CPU priorities
  • MetaFrame XP Feature Release 1
  • setting for applications
• creating
  • admin templates (Windows NT policies)
  • client download site for NFuse
  • custom policy console
  • load evaluators
  • Windows 2000 group policies
  • Windows NT policy files
• CSRSS (Client Server Runtime Subsystem)
• ctxxmlss command
• custom policy console, creating
• customizing
  • files by modifying .MSI files
  • ICA clients installation
    • APPSRV.INI files
    • PN.INI files
  • installations using WinINSTALL LE
  • NFuse
  • sample web page (TSAC)
  • shortcuts by modifying .MSI files
• cutting files from Terminal Server

D

• data and hardware backups (disaster recovery)
• data center backups (disaster recovery)
  • corporate locations for
  • NFuse as
  • outsourcing
• data storage
  • application installation planning
  • Terminal Server
• data store. See DS
• DataCenter Server
• dedicated imaging server for Installation Manager
• dedicated NFuse server option (NFuse hardware deployment options)
• dedicated package server for Installation Manager
• dedicated servers
• Default Computer policies (Windows NT policies)
• default user policies
• Default User profile
• default web page, installing NFuse
• default web site, installing NFuse
• DEFAULT.HTM, sample web page (TSAC)
• defining connections
• demilitarized zone (DMZ)
• Denial of Service attacks
• deploying
  • applications. See application deployment; publishing applications
  • ICA clients customized installations
    • with Client Update feature
  • RDP connection entries
• designing
  • MetaFrame server farms
  • Terminal Server network
• desktop management
  • disabling Control Panel, run command, and command prompt access
  • policies
    • Windows 2000 group policies
    • Windows NT policies
  • profiles
    • local profiles
    • mandatory profiles
    • roaming profiles
  • removing shortcuts, wallpaper, and screen savers
  • Start menu shortcuts
    • All Users shortcut templates
    • central admin batch file cleanup
    • manual cleanup
  • tips for
• desktop security
• desktop server, Terminal Server as
• desktop-centric approach
  • versus application-centric
  • to publishing applications
• Desktop-[Server Name]
• desktops
  • Program Neighborhood (ICA clients)
  • publishing
  • replacing
  • server desktops, accessing
  • thinner desktops
• device redirection (MetaFrame)
• dial-in access. See remote access
• dial-in ICA connections
  • clients (Program Neighborhood)
  • configuring ICA 32-bit client for
  • configuring MetaFrame for
• dial-in permissions (RAS on Windows NT 4.0 Server)
• Dial-Up Networking
  • configuring
    • for Windows 95/98/Me
    • for Windows NT 4.0
  • for ICA clients
• digital keys (remote access authentication)
• direct-asynchronous connections (MetaFrame)
• directory tree-sizing utilities
• Disable Client Audio Mapping
• Disable Client Clipboard Mapping
• Disable Client COM Port Mapping
• Disable Client Drive Mapping
• Disable Client LPT Port Mapping
• Disable Wallpaper option
• Disable Windows Client Printer Mapping
• disabling
  • access to Control Panel, run command, and command prompt
  • client drives at logon
  • services (system security)
• disaster recovery
  • application data storage
  • communications backups
  • data center backups
    • corporate locations for
    • NFuse as
    • outsourcing
  • hardware and data backups
  • MetaFrame tips
  • NFuse for
  • physical security
  • security documentation
  • Terminal Server tips
• disaster recovery center (DRC)
• disaster recovery groupings, naming
• disaster recovery kit (DRK)
  • application installation information
  • server information needed
  • when to create
• disconnected sessions (Terminal Server)
• Disk Frontier (directory tree-sizing utility)
• disk quotas (Windows 2000 Terminal Server)
• disk share utility, mapping local drives
• disk usage, third-party utilities
• disks, creating network boot disks
• distributing .MSI files
• DLS (Domain/Workgroup Licensing Server)
• DMZ (demilitarized zone)
• DNS
  • address resolution, enabling
  • hostnames (MetaFrame reliability)
  • ICA browsing with
  • role with SSL Relay service
• DNS round-robin
• Doc-[Document Name]
• document-centric approach to publishing applications
• documentation
  • of maintenance programs (monthly and quarterly maintenance)
  • of monitoring programs
    • automated monitoring
    • daily monitoring
  • security
  • of Terminal Server
    • maintenance and monitoring programs
    • servers
• Domain Admin membership, checking periodically
• domain global groups (Windows NT 4.0)
• domain GPOs
• domain local groups (Windows 2000)
• domain logon through firewalls
• domain trusts and ZDC
• domain users (Windows NT 4.0 and 2000)
• Domain/Workgroup Licensing Server (DLS)
• DOS
  • applications
    • troubleshooting
    • Virtual DOS Machine (VDM)
  • devices, creating printer mappings for
  • printing to NetWare servers from
• DOSKBD utility
• downloads.com
• Dr. Watson, troubleshooting user-mode application crashes
• DRAM, thin client terminals
• DRC (disaster recovery center)
• drive arrangements for Terminal Server
  • application drives
  • drive configurations
  • paging drives
  • system drives
• Drive Mapping in Terminal Server
• drivers
  • client-side driver problems, troubleshooting
  • compatibility (MetaFrame XP)
  • mapping (MetaFrame XP)
  • printer driver mappings
    • creating
    • for DOS or Win CE devices
    • printer auto-creation process
    • troubleshooting
  • printer drivers
    • file locations
    • incompatibility, troubleshooting
    • replication
    • tips for
  • server-side manufacturer's driver problems, troubleshooting
  • third-party Universal Printer Drivers
• drives
  • accessing local drives from Microsoft client sessions
  • application drives
  • drive configurations for Terminal Server
  • drive space
  • mapping
    • local drives with disk share utility
    • single-user drives
  • mapping to NetWare servers
    • with Explorer
    • with net use command
    • with NetWare logon script
  • maximum sizes of (NTFS)
  • paging drives
  • remapping
  • system drives
  • types of
• DRK (disaster recovery kit)
  • application installation information
  • server information needed
  • when to create
• DS (data store)
  • and MDAC
  • MetaFrame XP
  • Microsoft Access
  • Microsoft SQL Database
  • Oracle
  • placement of
  • platforms, choosing
  • setting up
• dsmaint command
• dual-user IDs
• dual-tier applications
  • heavy tier 2 applications
  • light tier 2 applications

E

• editing
  • .INI files
  • .WMF files
• ELS (Enterprise Licensing Server)
• email notification (network management packages)
• embedding applications (MetaFrame)
• emergency recovery
  • FAT
  • NTFS
• Emergent Online (EOL)
• enabling
  • DNS address resolution
  • RRAS
• encryption
  • connection options
  • for published applications
  • RDP (Remote Desktop Protocol) features
• Enterprise Licensing Server (ELS)
• enterprise portal, NFuse as
• enumerating printers (printer auto-creation process)
• Environment tab (Active Directory Users and Computers tool)
• EOL (Emergent Online)
• EOL AppPortal
• EOL DesktopManager
• EOL ListDrivers
• EOL ProfileSweeper
• EOL SetPassword
• EOL SetPrinter
• EOL TimeZone
• EOL Universal Printer
• error messages, technical articles on
• errors in licensing, technical articles on
• estimating costs of licensing
• Etherpeek (WildPackets)
• event logging (ICA clients), Program Neighborhood
• Everyone group (Registry security)
• execute mode (Terminal Server)
  • Registry changes
  • switching from install mode
• executing programs (file security)
• Executive Services
  • Cache Manager
  • Configuration Manager
  • Graphical Device Interface (GDI)
  • I/O Manager
  • Local Procedure Call Facility (LPC)
  • Object Manager
  • Plug and Play
  • Power Manager
  • Process Manager
  • Security Reference Monitor
  • Virtual Memory Manager
  • Windows Manager
• Executive subsystem (Win32 subsystem)
• Explorer, mapping NetWare drives
• exporting performance log files (Performance Monitor)
• extending PC hardware life
• extracting MSI client installs

F

• failure notification (file security)
• failure of services
• FAQs (Frequently Asked Questions) about licensing
• farm metric server
• farm product licenses
• farms. See server farms
• FAT
  • emergency recovery
  • versus NTFS
• FAZAM 2000 utility
• FAZAM utility
• Feature Release 1. See MetaFrame XP
• Fibre Channel
• "file missing" errors, troubleshooting Windows 16- and 32-bit applications
• file type associations for published applications
• Filemon
• files
  • customizing by modifying .MSI files
  • cutting and pasting from Terminal Server
  • packaging (XPe)
  • security
    • checking periodically
    • making changes to
    • Terminal Server
• fire alarms (physical security)
• firewalls
  • alternate addresses
  • domain logon through
  • ICA browsing
    • with DNS
    • TCP port 80
    • UDP port 1604
  • ICA client connections
  • IMA-related traffic
  • for internal network access
  • NAT
  • operational overview for Terminal Server
  • port changes for MetaFrame
  • public versus private IP addresses
  • role of
  • TCP versus UDP
  • TCP/IP ports
  • tips for
  • versus proxy servers
  • versus VPNs
• Flash (thin client terminals)
• flattemp command
• forums
• FQDNs (fully qualified domain names)
• frame type (IPX/SPX)
• Free Meter
• future of Terminal Server

G

• garbled printing, troubleshooting
• Gateway and Client Services for NetWare
  • installing
  • preferred server setup
• GDI (Graphical Device Interface)
• geographical groupings, naming servers
• Ghost
  • for application-imaging server
• goto command (WinBatch)
• GPOs (group policy objects)
• granting local administrator access
• Graphical Device Interface (GDI)
• group policies (Windows 2000)
  • applying
  • categories of
  • computer policies for Terminal Server
  • creating
  • installing applications with
  • restricting application usage
  • third-party management tools
  • tips for
  • troubleshooting
  • user policies for Terminal Server
• group policies (Windows NT)
  • restricting application usage
• Group Policy Editor
  • creating policies
• group policy filtering
• group policy logon scripts
• group policy objects (GPOs)
• Group Policy Result
• Group Policy Verification Tool
• grouping servers for application installation
• groups
  • Desktop-[Server Name]
  • Doc-[Document Name]
  • domain global groups (Windows NT 4.0)
  • domain local groups (Windows 2000)
  • file security
  • local groups (Windows NT 4.0)
  • naming
  • Terminal Server
  • tips for setup
  • TSAdmins, creating
  • TSOperators, creating
  • TSUsers, creating
  • universal groups (Windows 2000)
  • Windows 2000 multidomain environment
  • Windows 2000 single domain environment
  • Windows NT 4.0/2000 environments
• GUI-based stage of setup, installing Windows 2000 Server

H

• HAL (hardware abstraction layer)
• HAL (hardware application layer), server imaging
• handheld devices
  • landscape view
  • and RAS
  • thin client hardware solutions
• Handheld PC
• handhelds
  • Compaq iPAQ
  • connecting to terminal servers
    • access point wireless
    • dial-in access
    • open air wireless
  • features of
  • HP Jornada
  • Nokia 92xx
  • Psion 5mx
  • Revo
  • Sony Vaio Picturebook
  • thin client solutions
  • versus thin client terminals
• hard drives, accessing local hard drives (ICA clients)
• hardware (Terminal Server)
  • costs, Terminal Servers versus two-tier applications
  • extending PC hardware life
  • requirements
  • selecting
• hardware abstraction layer (HAL)
• hardware and data backups (disaster recovery)
• hardware application layer (HAL), server imaging
• hardware deployment options (NFuse)
  • dedicated NFuse server
  • multiple NFuse servers
  • single Citrix/NFuse server
• hardware independence
• hardware obsolescence
• hardware problems and solutions
• hardware solutions for server-based computing
  • handheld devices
  • personal computers
  • thin client terminals
  • wireless technology
• heartbeat packets (NLB)
• heavy tier 2 applications
  • running on Terminal Server
• HFCheck
• hidden, running batch files as
• high-temperature alarms (physical security)
• history of Citrix
  • MetaFrame
  • Microsoft
  • Mulituser OS/2
  • WinFrame
  • WinView
• HKEY_CURRENT_USER key (Registry)
• HKEY_LOCAL_MACHINE key (Registry)
• HKLM\SOFTWARE\Citrix subkey (Registry)
• HKLM\SOFTWARE\Classes subkey (Registry)
• HKLM\SOFTWARE\Microsoft subkey (Registry)
• Hob Software
• home directories
  • application compatibility scripts
  • local paths versus Connect
  • My Documents directories
  • setup recommendations
    • choosing a home directory drive letter and map rooting to it
    • creating a central user share
    • encourage users to save documents to their home drives
    • pointing user-specific data to the home drive
    • setting the user's Terminal Server home directory
  • USRLOGON.CMD
• HotFiles
• hotfixes
  • post-Service pack 2
  • system security
  • for Windows 2000 Server
• hotkeys. See also shortcut keys
  • ICA clients (Program Neighborhood)
• HP Jornada
• HP-compatible printer drivers
• HTML code generation (NFuse)
• hubs, configuring networks for NLB
• Hyena (Adkins Resources)

I

• I/O Manager
• Iacobucci, Ed
• IBM NetVista
• ICA (Independent Computing Architecture)
  • connections, creating
  • gateways, migrating to MetaFrame XP
  • MetaFrame
  • MetaFrame 1.8
  • MetaFrame XP
  • protocol transport choices
  • settings
    • changing in CMC
  • vulnerabilities
• ICA asynchronous connections. See ICA dial-in connections
• ICA browsing
  • changing port for XML service
  • firewalls
    • with DNS
    • TCP port 80
    • UDP port 1604
• ICA Client Creator utility
• ICA Client Options tab (CMC options for published applications)
• ICA Client Update Service
• ICA clients
  • 16-bit, installing on WFW
  • 32-bit
    • configuring for dial-in ICA connections
    • installing .EXE version
  • accessing local hard drives
  • automatic download for NFuse
  • connections (firewalls)
  • customizing installation
    • APPSRV.INI files
    • automating initial deployment
    • PN.INI files
  • deploying customized installations with Client Update feature
  • Dial-Up Networking
  • encryption for remote access
  • ICA Connection Center
  • installing
    • ICA 16-bit client on WFW
    • ICA 32-bit client (.EXE version)
  • installing network protocols
    • 32-bit windows protocol setup
    • WFW setup
  • listing servers, applications or server farms
  • manual download for NFuse
  • .MSI version
  • obtaining client install files
  • Pass-Thru ICA client
  • Program Neighborhood
    • bitmap cache
    • changing settings
    • connections
    • event logging
    • general settings
    • hotkeys
    • Seamless Windows
    • setting up
    • setting up application set connections
    • setting up custom connections
  • setup for SSL Relay service
  • tips for setup
  • version 6.2
  • web version
• ICA Connection Center
  • training users
• ICA connection port, changing
  • at client
  • at server
• ICA dial-in connections
  • ICA clients (Program Neighborhood)
• .ICA file creation (NFuse)
• ICA Settings window
• icons for published applications, refreshing
• idle sessions (Terminal Server)
• IDS (intrusion detection systems)
• IIS
  • installing
  • port 80 sharing
• IMA (Independent Management Architecture)
  • MetaFrame XP
• IMA-related traffic (firewalls)
• images (application). See application images
• images (SYSPREP). See SYSPREP images
• imaging
  • Installation Manager server
  • MetaFrame XP server
  • server imaging. See server imaging
• Imanami (OProfile)
• ImpCst (implementation or fixed costs)
• importing application packages from MetaFrame 1.8
• IMS (Installation Management Services)
• Independent Computing Architecture. See ICA
• Independent Management Architecture. See IMA
• .INI files
  • application isolation
  • editing
• initial logon (NFuse)
• Initial Program option
• install mode (Terminal Server)
  • Registry changes
  • switching to execute mode
• installation choices (Terminal Server)
  • drive arrangements
    • application drives
    • drive configurations
    • paging drives
    • system drives
  • FAT
  • modes
    • Application Server mode
    • Remote Administration mode
  • NTFS
    • drive sizes
    • emergency recover
    • running applications
    • security
    • versus FAT
  • permissions compatible with Windows NT 4.0 or Windows 2000
  • selecting hardware
  • storage systems
    • drive types
    • RAID
    • RAID 0+1
    • RAID 1 (mirroring)
    • RAID 5 (striping with parity)
    • SANs
    • speed
• Installation Management Services (IMS)
  • MetaFrame 1.8
  • MetaFrame XPe
  • upgrading to MetaFrame XP
• Installation Manager
  • dedicated imaging server
  • dedicated package server
  • deploying applications
    • troubleshooting
  • installing
  • packaging applications
    • adding to package
    • editing .WMF files
    • importing from MetaFrame 1.8
  • planning for use
• Installer services, installing
• installing
  • 16-bit Terminal Server client
    • on WFW
  • 32-bit Terminal Server client
  • applications. See applications, installing
  • CMC
  • Gateway and Client Services for NetWare
  • ICA clients
    • 16-bit client on WFW
    • 32-bit client (.EXE version)
  • IIS
  • Installation Manager
  • Installer services
  • MetaFrame
    • ease of
    • post-installation tips
  • MetaFrame XP
    • creating ODBC connections
    • DS
    • installing initial server
    • installing remaining servers
    • Microsoft SQL Database for a DS
    • Oracle for a DS
    • service packs
  • modems for RRAS
  • network management plug-ins
  • network protocols
    • 32-bit windows protocol setup
    • ICA clients
    • WFW protocol setup
  • NFuse
    • version 1.6
    • web page redirection
    • web server setup
    • XML service setup
  • NLB (Network Load Balancing)
  • Novell Client for Windows NT/2000
  • RAS on Windows NT 4.0 Server
  • RDP (Terminal Server)
  • Resource Manager
  • root certificates
  • RRAS
  • sample web pages (TSAC)
  • server certificate (SSL Relay service)
  • SNMP monitoring on Terminal Server
  • Terminal Server
    • by CD-ROM
    • ease of
    • installation choices. See installation choices
    • minimum hardware requirements
    • network installation
    • planning tips for
    • post-installation tips
    • pre-installation tips
    • server imaging
    • service packs
    • with WinINSTALL LE
  • Terminal Server client
    • automatically from the command line
    • with .MSI files
  • Terminal Server solutions (TCO)
  • Terminal Services Licensing
  • TSAC
  • WFW TCP/IP stack
  • WinBatch
  • Windows 2000 Server
    • character-based stage
    • final steps
    • GUI-based stage
    • networking components
  • Windows CE client for Terminal Server
• IntBen (intangible benefits per month)
• internal networks, firewalls for
• internal usage of VPNs
• Internet
  • application deployment. See application deployment
  • publishing applications on
  • server-based computing via
• Internet access (to Terminal Server and MetaFrame)
  • changing listening ports
    • client ICA connection port
    • ICA browsing port
    • server ICA connection port
    • on Terminal Server
  • controlling
  • firewalls
    • alternate addresses
    • domain logon through
    • ICA browsing
    • ICA client connections
    • IMA-related traffic
    • for internal network access
    • NAT
    • operational overview for Terminal Server
    • port changes for MetaFrame
    • public versus private IP addresses
    • role of
    • TCP versus UDP
    • TCP/IP ports
    • tips for
  • proxy servers
    • Citrix client configuration
    • Microsoft Proxy Server
  • SSL Relay service
    • DNS, role of
    • ICA client setup
    • installing server certificate
    • server certificate, obtaining
  • VPNs
• Internet Explorer, performance tips
• intrusion detection systems (IDS)
• IP addresses
  • alternate addresses (firewalls)
  • ICA browsing
  • public versus private
• IP range restrictions, MetaFrame XPa and XPe
• IPSec (IP Security)
• IPSwitch (WhatsUp Gold)
• IPX/SPX protocol
  • MetaFrame
    • browsing for services
    • IPX/SPX addresses
    • IPX/SPX frame type
  • setting server location addresses
• ipxroute command
  • listing 25.1
  • listing 25.2
• ipxroute config command
• IRQ values
• ISDN
  • as backup solution
• isolating applications. See application isolation

J

• Java-based thin clients
• justification, security documentation
• JVM (Java Virtual Machine)

K

• kernel mode (Terminal Server architecture)
  • Cache Manager
  • Configuration Manager
  • Executive Services
  • Graphical Device Interface (GDI)
  • hardware abstraction layer (HAL)
  • I/O Manager
  • Local Procedure Call Facility (LPC)
  • microkernel
  • Object Manager
  • Plug and Play
  • Power Manager
  • Process Manager
  • processes
  • Security Reference Monitor
  • threads
  • Virtual Memory Manager
  • Windows Manager
• Key Tronic ClienTerm
• keys (Registry)
  • Compatibility keys, troubleshooting applications
  • HKEY_CURRENT_USER
  • HKEY_LOCAL_MACHINE
    • HKLM\SOFTWARE\Citrix subkey
    • HKLM\SOFTWARE\Classes subkey
    • HKLM\SOFTWARE\Microsoft subkey
  • install mode versus execute mode (Terminal Server)
  • organization of
  • storage location of
• keystrokes, macro for recording
• KiXtart, logon scripts
• Knowledge Base articles. See technical articles

L

• L2TP (Layer 2 Tunneling Protocol)
• LAN connection (ICA clients), Program Neighborhood
• landscape view in handheld devices
• large server farms, application installation techniques
• latency, monitoring
• Latency Reduction Manager tool (SpeedScreen 3)
• launching applications from NFuse
• Layer 2 Tunneling Protocol (L2TP)
• legal notices (system security)
• Level 1 APU
• Level 2 APU
• Level 3 APU
• LHC (local host cache), MetaFrame XP
• license pooling
  • and published applications
• licenses
  • activating (MetaFrame XP)
  • adding to the licensing server
  • checking with QSERVER.EXE
  • client access licenses (CAL)
  • connection licenses. See connection licenses
  • MetaFrame XP
  • product licenses. See product licenses
  • Terminal Server Internet Connector License
  • upgrade connection licenses (MetaFrame 1.8)
• licensing
  • advantages of Resource Manager
  • alternative licensing arrangements
    • corporate licensing programs
    • Terminal Server Internet Connector License
  • Citrix
    • MetaFrame 1.8
    • MetaFrame product code
    • MetaFrame XP
    • MetaFrame XP connection licenses
    • MetaFrame XP product licenses
    • Subscription Advantage
  • clients, hotfixes
  • estimating cost
  • FAQs
  • MetaFrame 1.8
  • MetaFrame XP Feature Release 1
  • MetaFrame XP server
  • mixed-mode migration to MetaFrame XP
  • preferred licensing server
  • problems with
  • servers, activating
  • technical articles on
  • Terminal Server
    • client access licenses
    • scenarios
    • Terminal Services Licensing
    • Windows 2000 Server Client Access license
    • Windows 2000 Server license
    • Windows 2000 Terminal Server Client Access license
  • Terminal Services licensing, planning for
  • updates
• LifeSpan (solution life span in months)
• light tier 2 applications
• ListDLLs
• listening ports, changing
  • client ICA connection port
  • ICA browsing port
  • server ICA connection port
  • on Terminal Server
• listening sessions (Terminal Server)
• listing applications, server farms, and servers for ICA clients
• listings
  • automating client deployment
  • btnLogin VBScript function
  • Citrix connections
  • cleaning up shortcuts
  • consolidated output of current cluster settings
  • displaying logon script progress to the user
  • ipxroute command
  • latency, determining with ping command
  • logon script propagation batch
  • mapping drives
    • based on group membership
  • mapping home directories
  • .MIB file example
  • netstat -a command
  • NTPRINT.INF sample file
  • pining by the ICA hostname
  • pushing down All Users shortcuts folder
  • query_farm_/app command
  • removing
    • screen savers
    • wallpaper from the server
  • repeating WinBatch scripts
  • RESETSPOOLER.BAT batch file
  • sample application compatibility script
  • skipping the main logon script for Terminal Server users
  • TSAC object tag in the web page
  • UPDATE.BAT sample batch file
  • VBScript code
  • Test WinBatch script
  • WTSUPRN.INF file sample
• load balancing. See also load management; NLB (Network Load Balancing)
  • application data storage
  • versus load sharing
• Load Balancing Services
  • MetaFrame 1.8
  • MetaFrame XPa
  • MetaFrame XPe
• load distribution of NLB, adjusting
• load evaluators
  • creating
  • rules for
  • server versus application
• load management. See also load evaluators
  • MetaFrame reliability
  • monitoring
  • planning
    • centralizing profiles
    • selecting servers
  • publishing applications
  • setup
  • step-by-step explanation
• load sharing versus load balancing
• load-balancing server groups
• local accounts
  • security
  • Terminal Server security
• local administrator access, granting
• local Administrator account (system security)
• local authentication for remote access
• local device redirection capabilities (MetaFrame)
• local drives
  • application isolation
  • redirection
• local GPOs
• local groups (Windows NT 4.0)
• local host cache. See LHC
• local paths versus Connect (home directories)
• Local Procedure Call Facility (LPC)
• local profiles
  • migrating to roaming profiles
  • versus roaming profiles (Terminal Server)
• local security, checking periodically
• local user accounts (Terminal Server)
• location of application installation, planning
• locking down Citrix server environments
• locks (physical security)
• LogCaster (RippleTech)
• logging
  • counters (Performance Monitor)
  • Windows 2000 RRAS logging
  • Windows NT 4.0 RAS logging
• Logical Disk counters (Performance Monitor)
• logoff
  • auditing
  • Terminal Server clients
• logoff command
• logon
  • auditing
  • connection options (enabled or disabled)
  • disabling client drives at
  • domain logon through firewalls
  • initial NFuse logon
  • NetWare logon script, mapping NetWare drives with
  • shortening time for
• Logon Banner policy (Windows NT policies)
• logon name display (system security)
• logon scripts
  • group policy logon scripts
  • KiXtart
  • samples of logon scripts
  • user logon scripts
  • USRLOGON.CMD logon scripts
  • Windows 2000 Server Resource Kit
• logos
  • MetaFrame XP
  • Windows Logo Standards
• long-term monitoring (Performance Monitor)
• loopback processing mode
• looping WinBatch scripts
• low-end desktop versus thin client terminals
• LPC (Local Procedure Call Facility)
• LPT printer ports
  • application isolation
  • redirection

M

• macro-repetition delay (WinBatch macros)
• macros (WinBatch)
  • macro-repetition delay
  • recording
  • user-interaction delay
• maintenance programs, documentation of
  • monthly and quarterly maintenance
• management centralization, benefits of thin clients
• mandatory profiles
• manual download of ICA clients for NFuse
• manually applying policy changes
• manufacturer's printer drivers, troubleshooting
• ManyServers sample web page (TSAC)
• map rooting (Windows 2000)
• mapping drives
  • local drives with disk share utility
  • to NetWare servers
    • with Explorer
    • with net use command
    • with NetWare logon script
  • single-user drives
• mapping printer drivers
  • creating mappings
  • for DOS or Win CE devices
  • printer auto-creation process
  • troubleshooting
• master browsers
  • migrating to MetaFrame XP
• MDAC (Microsoft Data Access Component)
• measuring reliability. See also monitoring performance
• memory
  • Available Bytes counter (Performance Monitor)
  • pages per second
  • sizing for Terminal Server
  • troubleshooting DOS applications
  • usage, performance testing
  • Virtual Memory Manager
• Memory counters (Performance Monitor)
• merging profiles (Windows 2000)
• messages, sending to users (RAS on Windows NT 4.0 Server)
• MetaFrame. See also MetaFrame 1.8; MetaFrame XP
  • application-centric versus desktop-centric
  • applications
    • deployment. See application deployment
    • embedding
    • publishing
  • automatic client updates
  • Citrix Connection Configuration Tool
  • client platform independence
  • colors
  • configuring for dial-in ICA connections
  • connections
    • ICA settings
    • user- and client-level options
  • direct-asynchronous connections
  • disaster recovery tips
  • groups
    • Desktop-[Server Name]
    • Doc-[Document Name]
  • ICA. See ICA
  • Internet access. See Internet access
  • IPX/SPX protocol
    • browsing for services
    • IPX/SPX addresses
    • IPX/SPX frame type
  • load management. See load management
  • local device redirection capabilities
  • multimonitor support
  • Pass-Thru ICA client
  • post-installation tips
  • Program Neighborhood
  • proxy servers. See proxy servers
  • Resource Manager
    • alerts
    • configuring
    • installing
  • Seamless Windows
  • security. See security
  • server component
  • server farm design tips
  • server protocol independence
  • shadowing
  • SpeedScreen 3
  • SSL Relay service. See SSL Relay service
  • thin client component
  • users, anonymous
  • web application publishing with NFuse
• MetaFrame 1.8. See also MetaFrame; MetaFrame XP
  • add-on services
    • Feature Release 1
    • Installation Management Services
    • Load Balancing Services
    • Resource Management Services
  • architecture
    • limitations of
  • commands
    • altaddr
    • app
    • clicense
    • cltprint
    • ctxxmlss
    • dsmaint
    • query farm
    • query server
  • compared to MetaFrame XP
  • encryption
  • ICA
  • importing application packages from
  • licensing
  • printer driver mapping
  • upgrade connection licenses
• MetaFrame for UNIX
• MetaFrame product code, licensing
• MetaFrame XP. See also MetaFrame; MetaFrame 1.8
  • architecture (IMA)
  • CMC
  • compared to MetaFrame 1.8
  • connection licenses
    • adding
  • connections (ICA)
  • driver compatibility
  • driver mapping
  • DS
  • Feature Release 1
    • licensing
  • ICA protocol
  • IMA (Independent Management Architecture)
  • Installation Manager
    • dedicated imaging server
    • dedicated package server
    • deploying applications
    • installing
    • packaging applications
    • planning for use
  • installing
    • creating ODBC connections
    • DS
    • Microsoft SQL Database for a DS
    • Oracle for a DS
    • remaining servers
    • service packs
  • LHC
  • licenses
    • activating
  • licensing
  • logo standards
  • migrating to
    • all-or-nothing approach
    • ICA gateways
    • master browser
    • mixed-mode
    • parallel farms
    • published applications
    • service packs
    • setting up a test MetaFrame XP lab
    • ZDC
  • network printers, creating automatically
  • Performance Monitor new features
  • planning for
    • DS placement
    • single versus multiple server farms
    • ZDC
    • zones
  • printer driver management, centralized
  • printer mappings
  • product licenses
  • publishing applications, option changes
  • servers
    • imaging
    • installing the first one
    • licensing the first one
  • server farms
  • setting up local servers
  • shadowing
  • support for Novell Client for Windows NT/2000
  • uninstalling
  • Universal Printer Driver, printer auto-creation process
  • upgrading to (Installation Management Services)
  • for Windows .NET Terminal Server
  • ZDC
  • zones
• MetaFrame XPa
  • Load Balancing Services
• MetaFrame XPe
  • Installation Management Services
  • Load Balancing Services
  • SNMP monitoring
• MetaFrame XPs
• .MIB files, SNMP monitoring
  • adding .MIB files to network monitoring systems
• microkernel
• Microsoft
  • Access as data store
  • certificate server
    • requesting server certificate
  • client software
  • color support
  • Data Access Component (MDAC)
  • history of Citrix
    • MetaFrame
  • Installer files. See .MSI files
  • Licensing Clearinghouse
  • MSDN
  • Office, performance tips
  • Prfpatch
  • PROFGEN.EXE
  • Proxy Server
  • RAS. See RAS
  • resources for troubleshooting applications
  • Security mailing list
  • SQL Database for datastore
  • SysPrep
  • TechNet
  • Terminal Server. See Terminal Server
  • web site for accessing technical articles
  • Word, performance tips
• migrating
  • from local to roaming profiles
  • to MetaFrame XP
    • all-or-nothing approach
    • ICA gateways
    • master browser
    • mixed-mode
    • mixed-mode migration
    • parallel farms
    • published applications
    • service packs
    • setting up a test MetaFrame XP lab
    • ZDC
  • from Windows NT 4.0 Terminal Server
• mixed NT 4.0/2000 environments
• mixed-mode migration
  • licensing considerations
  • migrating to MetaFrame XP
• modems, installing for RRAS
• modes for Terminal Services
  • Application Server mode
  • Remote Administration mode
• modifying .MSI files
  • to customize files
  • to customize shortcuts
• monitoring
  • latency
  • load balancing
  • load management
  • network connections
  • networks. See network management
  • security
    • auditing logon/logoff
    • directory tree-sizing utilities
    • third-party tools
    • web sites for security information
  • services
  • SNMP monitoring
    • installing on Terminal Server
    • .MIB files
    • network monitoring system setup
    • security setup for
    • systems for
  • TCP/IP ports
• monitoring performance
  • Performance Monitor
    • acceptable performance, defining
    • logging performance counters
    • long-term monitoring
    • performance test setup
    • server capacity testing
    • viewing performance counters
  • Resource Manager
    • alerts
    • configuring
    • installing
  • Task Manager
    • Performance tab
    • Processes tab
• monitoring programs, documentation of
  • automated monitoring
  • daily monitoring
• msg command
• .MSI (Microsoft Installer) files
  • automating client installations
  • benefits of
  • connections, creating
  • distributing
  • extracting
  • ICA clients
  • installing Terminal Server clients
  • modifying
    • to customize files
    • to customize shortcuts
  • packaging
• multicast mode, NLB (Network Load Balancing)
• multidomain environments (Windows 2000)
• multifarm access, NFuse for
• multihomed servers, changing ports
• multimonitor support (MetaFrame)
• multiple NFuse servers option (NFuse hardware deployment options)
• multiple-application usage, assessing
• Multiuser OS/2, history of
• My Documents folder
• My Documents redirection

N

• naming
  • groups
  • published applications
  • server farms
  • servers
    • application groupings
    • disaster recovery groupings
    • geographical groupings
    • organizational groupings
    • primary groupings
  • users
• naming standards
  • creating
  • usernames
• NAT
• NCD (Network Computing Devices) ThinSTAR
• NDPS (Novell Directory Print Services)
• NDS, MetaFrame XP Feature Release 1
• NDS for NT
• Neoware Capio
• Neoware Eon
• .NET technology and server-based computing
• net use command, mapping NetWare drives with
• NetBEUI, setting server location addresses
• NetBIOS
• netstat -a command (listing 17.2)
• NetWare
  • Gateway and Client Services. See Gateway and Client Services for Netware
  • mapping drives to
    • with Explorer
    • with net use command
    • with NetWare logon script
  • NDS for NT
  • network boot disks
  • Novell Client. See Novell Client for Windows NT/2000
  • printing
    • from DOS
    • NDPS (Novell Directory Print Services)
• network access, restricting (system security)
• network boot disks, creating
• network cards, multiple (connections)
• Network Computing Devices (NCD) ThinSTAR
• network installation, installing Terminal Server
• Network Load Balancing. See NLB
• network management
  • installing plug-ins for
  • network monitoring packages
    • latency monitoring
    • network connection monitoring
    • notification of problems
    • service monitoring
  • protocol selection
  • protocol standardization
  • SNMP monitoring
    • installing on Terminal Server
    • .MIB files
    • network monitoring system setup
    • security setup for
    • systems for
  • tips for
  • WAN prototyping
    • with existing WAN links
    • measuring bandwidth and performance
• network monitoring packages
  • adding .MIB files to
  • latency monitoring
  • network connection monitoring
  • notification of problems
  • service monitoring
  • setup for SNMP monitoring
  • third-party utilities and software
• network parameters, configuring for RAS on Windows NT 4.0 Server
• network printers, creating automatically (MetaFrame XP)
• network resource usage, benefits of thin clients
• networking components, installing Windows 2000 Server
• networks
  • configuring for NLB
    • with hubs
    • multicast mode
    • on separate subnet
  • connections, monitoring
  • costs, Terminal Servers versus two-tier applications
  • design, Terminal Server tips
  • protocols, choosing and installing
  • sizing for Terminal Server
  • stability
• newsgroups
• NFuse (application deployment)
  • automatic download of ICA clients
  • for business-to-business web site
  • Columbia project
  • as corporate application portal
  • as corporate enterprise portal
  • customizing
  • as data center backup (disaster recovery)
  • for disaster recovery
  • hardware deployment options
    • dedicated NFuse server
    • multiple NFuse servers
    • single Citrix/NFuse server
  • HTML code generation
  • .ICA file creation
  • initial logon
  • installing
    • version 1.6
    • web page redirection
    • web server setup
    • XML service setup
  • launching applications from
  • manual download of ICA clients
  • for multifarm access
  • server compatibility
  • ticketing
  • web application publishing
  • web sites
  • XML service
• NLB (Network Load Balancing)
  • adjusting load distribution
  • for clients
  • installing
  • monitoring with wlbs command
  • network setup
    • with hubs
    • multicast mode
    • on separate subnet
  • parameters
  • server heartbeats and convergence
  • versus Citrix Load Management
  • Windows 2000 Terminal Server features
• Nokia 92xx
• notification of problems, network management packages
• Novell Client for Windows NT/2000
  • authentication
  • installing
  • published application authentication
  • support in MetaFrame XP
  • user contexts
  • ZENworks
• Novell Directory Print Services (NDPS)
• Novell NetWare. See NetWare
• NT embedded, thin client terminals
• NT Virtual DOS Machine (NTVDM)
• NTAdmin
• NTCONFIG.POL (Windows NT policy file)
• NTFS
  • drive sizes
  • emergency recovery
  • file security
  • running applications
  • security
  • versus FAT
• NTPass
• NTPRINT.INF file, printer auto-creation process
• NTVDM (NT Virtual DOS Machine)
• NWLogout

O

• Object Manager
• ODBC connections
  • application compatibility scripts
  • creating
• offsite storage (physical security)
• online forums
  • Citrix resources
  • resources for troubleshooting applications
• online resources. See also resources
  • forums and newsgroups
  • web sites
• Only Run Published Applications option
• open air wireless, connecting handhelds to terminal servers
• OpenView (SNMP monitoring package)
  • installing plug-in for
• Oprofile (Imanami)
• optimization. See performance
• options for connections. See connections, options
• Oracle for data store
• organizational groupings, naming servers
• organizational unit GPOs
• organizing
  • published applications
  • Registry
  • server (file security)
• OUs (organizational units) for servers
• outage levels, measuring reliability
• Outlook profile generation, third-party utilities and software
• outsourcing data center backups (disaster recovery)

P

• package server for Installation Manager
• packaging .MSI files
• packaging applications
  • with Installation Manager
    • adding to package
    • editing .WFM files
    • importing from MetaFrame 1.8
  • with WinZip Self-Extractor
• packet loss, monitoring
• page faults
• PageDefrag
• pager notification, network management packages
• pages per second (memory)
• paging drives for Terminal Server
• PAM (Published Application Manager)
• parallel farms, migrating to MetaFrame XP
• parameters
  • configuring for RAS on Windows NT 4.0 Server
  • NLB (Network Load Balancing)
  • passing
    • MetaFrame XP Feature Release 1
    • to published applications
• partitions for user data (file security)
• pass-thru authentication with Citrix
• Pass-Thru ICA client (MetaFrame)
• PASSFILT.DLL (strong password filtering), system security
• passing parameters
  • MetaFrame XP Feature Release 1
  • to published applications
• passwords
  • Administrator account (system security)
  • authentication (Novell Client for Windows NT/2000)
  • changing through published applications
  • security
  • security policies
  • SNMP monitoring
  • strong password filtering (system security)
  • Terminal Server clients, changing
• pasting files from Terminal Server
• patches (security)
  • applying
  • checking levels periodically
• PC-based solutions (TCO)
  • hardware obsolescence
  • hardware problems
  • initial purchases
  • installing
  • remote access
  • security
  • software problems
  • software upgrades
  • upgrading
  • user-created problems
  • virus removal
  • WAN access
• PDCs
• PDM (printer driver master) server
• .PEM file format (server certificates)
• per-farm licensing (MetaFrame XP)
• performance
  • of application tiers
  • audio
  • monitoring
    • Performance Monitor
    • Resource Manager
    • Task Manager
  • number of colors
  • RDP (Remote Desktop Protocol) features
  • reducing policy processing time
  • Rick's Tuning Tips web site
  • technical articles on
  • Terminal Server
  • testing
    • application simulation
    • scaling tests
    • task sheets (simulating user interaction)
    • WinBatch scripts
  • tips for tuning
    • application performance
    • MetaFrame post-installation
    • MetaFrame server farm design
    • shortening logon times
    • Terminal Server network design
    • Terminal Server post-installation
    • Terminal Server pre-installation
  • of WAN, measuring
• Performance Monitor
  • acceptable performance, defining
  • logging performance counters
  • long-term monitoring
  • measuring network utilization
  • monitoring variables with 2MA utility
  • performance test setup
  • printer spooler problems
  • saving settings
  • server capacity testing
  • viewing performance counters
• Performance Sentinel
• Performance tab (Task Manager)
• periodic security checks
• permissions (connections)
• Permissions Compatible with Windows 2000 mode
• persistent caching
• personal computers (thin client hardware solutions)
• physical security
• .PIF files, troubleshooting DOS applications
• ping command
• planning
  • application installation
    • for application upgrades
    • data storage
    • grouping servers
    • installation location
    • for large server farms
    • list of techniques
    • testing application before installing on Terminal Server
  • disaster recovery. See disaster recovery
  • Installation Manager usage
  • load management
    • centralizing profiles
    • selecting servers
  • for MetaFrame XP
    • DS placement
    • single versus multiple server farms
    • ZDC
    • zones
  • security
    • documentation
    • periodic security checks
    • writing system security manual
  • for Terminal Server
    • activating licensing servers
    • client licensing
    • migrating from Windows NT 4.0 Terminal Server
    • Terminal Services licensing
• platforms for data store, choosing
• Plug and Play
• plug-ins, installing network management plug-ins
• PMP
• PN.INI files, customizing ICA clients installation
• Pocket PC
  • versus Windows CE
• policies
  • desktop management, tips for
  • desktop security
  • information in Windows 2000 Server Resource Kit
  • restricting application usage
  • for RRAS
  • security
  • user account policies (system security)
  • Windows 2000 group policies
    • applying
    • categories of
    • computer policies for Terminal Server
    • creating
    • installing applications with
    • third-party management tools
    • tips for
    • troubleshooting
    • user policies for Terminal Server
  • Windows NT policies
    • creating policy files
    • creating template files
    • Default Computer policies
    • list of user policies
    • Logon Banner policy
    • policy file location, setting
    • Remote Update policy
    • Run Logon Scripts Synchronously policy
    • System Policy Editor
    • template files
    • types of user policies
    • versus Windows 2000
    • ZAK policy template files
• pooling licenses
• port 80 sharing
• port status (RAS on Windows NT 4.0 Server)
• port values
• portal technology
• ports
  • changes for MetaFrame
  • changing on multihomed servers
  • changing listening ports
    • client ICA connection port
    • ICA browsing port
    • server ICA connection port
    • on Terminal Server
  • checking current usage
  • domain logon through firewalls
  • IMA-related traffic through firewalls
  • redirection, RDP (Remote Desktop Protocol) features
  • TCP port 1494 (ICA client connections)
  • TCP port 80 (ICA browsing)
  • TCP/IP
  • thin client terminals
  • UDP port 1604 (ICA browsing)
  • for VPNs
• post-installation tips
  • MetaFrame
  • Terminal Server
• post-Service Pack 2 hotfix
• Power Manager
• PPTP
• pre-installation tips (Terminal Server)
• preferred licensing server
• preferred servers, setting up for Gateway and Client Services for NetWare
• Prfpatch (Microsoft)
• primary groupings, naming
• printer auto-creation process
  • printer security
  • troubleshooting
    • driver mapping
    • enabling printer auto-creation
    • Universal Printer Driver
    • verifying server driver existence
  • in Windows 2000 Terminal Server
    • printer creation
    • printer driver mapping
    • printer enumeration
• Printer Control Panel, publishing
• printer driver master (PDM) server
• Printer Driver Services
• printer drivers
  • file locations
  • management (MetaFrame XP)
  • mapping
    • printer auto-creation process
    • troubleshooting
  • replicating (MetaFrame XP)
• printer enumeration (printer auto-creation process)
• printer management
  • bandwidth adjustments
  • driver mappings
    • creating
    • for DOS or Win CE devices
  • driver replication
• printer mappings (MetaFrame XP)
• printer spooler, troubleshooting
• printers
  • application isolation
  • network printers, creating automatically
  • RDP (Remote Desktop Protocol) features
  • redirection
• printing
  • to NetWare servers
    • from DOS
    • NDPS (Novell Directory Print Services)
  • tips for
  • troubleshooting
    • client-side driver problems
    • driver incompatibility
    • garbled printing
    • printer incompatibility with Terminal Server
    • server-side manufacturer's driver problems
• printing subsystem (Windows NT 4.0 versus Windows 2000)
• prioritizing applications (MetaFrame XP Feature Release 1)
• private IP addresses versus public IP addresses
• privileged mode. See kernel mode
• Process counters (Performance Monitor)
• Process Explorer
• Process Manager
• processes
• Processes tab (Task Manager)
• processing time, reducing for policies
• Processor counters (Performance Monitor)
• processor queue length (performance testing)
• processor utilitization
  • setting CPU priority for applications
  • troubleshooting DOS applications
• processors, speed of
• product code (MetaFrame)
• product licenses (MetaFrame XP)
• productivity, Terminal Servers versus two-tier applications
• PROFGEN.EXE
• Profile Cleaner
• profiles
  • centralizing for load management
  • desktop management, tips for
  • desktop security
  • local profiles
    • migrating to roaming profiles
    • versus roaming profiles
  • mandatory profiles
  • merging in Windows 2000
  • roaming profiles. See roaming profiles
  • tips for implementing with Terminal Server
• program execution (file security)
• Program Neighborhood
  • ICA clients
    • bitmap cache
    • changing settings
    • connections
    • event logging
    • general settings
    • hotkeys
    • Seamless Windows
    • setting up
    • setting up application set connections
    • setting up custom connections
  • MetaFrame
• Program Neighborhood Agent
  • MetaFrame XP Feature Release 1
• Program Neighborhood Lite
• Program Neighborhood Settings tab (CMC options for published applications)
• properties, user properties (Terminal Server)
• protocol analysis, third-party utilities and software
• protocol transport choices (ICA)
• protocols
  • 32-bit windows protocol setup
  • ICA (Independent Computing Architecture) protocol
  • IPX/SPX. See IPX/SPX protocol
  • NetBIOS
  • RDP (Remote Desktop Protocol)
  • SAP (Service Advertising Protocol)
  • selecting for network
  • SNMP. See SNMP monitoring
  • standardization
  • TAP
  • TCP versus UDP
  • TCP/IP
  • for VPNs
  • WFW protocol setup
• prototyping (WAN)
  • with existing WAN links
  • measuring bandwidth and performance
• proxy servers
  • Citrix client configuration
  • Microsoft Proxy Server
• Psion 5mx
• public IP addresses versus private IP addresses
• Published Application Manager. See PAM
• published applications. See also publishing applications; publishing
  • authentication in Novell Client for Windows NT/2000
  • migrating to MetaFrame XP
  • naming
• publishing
  • content (MetaFrame XP Feature Release 1)
  • desktops
  • web application publishing with NFuse
• publishing applications. See also published applications; publishing
  • advantages of combined approaches
  • application-centric approach
  • changing passwords through
  • with CMC
    • Application Appearance tab
    • Application Limits tab
    • Application Location tab
    • Application Name tab
    • ICA Client Options tab
    • options for
    • organizing published applications
    • Program Neighborhood Settings tab
    • Servers tab
    • Users tab
  • CMC setup
  • content-centric approach
  • desktop security
  • desktop-centric approach
  • document-centric approach
  • and license pooling
  • for load management
  • MetaFrame XP option changes
  • passing parameters to
  • Printer Control Panel
  • running from batch files
  • running with start command
  • tips for
  • in Terminal Server with third-party tools

Q

• qfarm
  • verifying servers are licensed properly
  • versus qserver
• qfarm /load
• qserver versus qfarm
• QSERVER.EXE, checking licenses
• QuantBen (quantifiable benefits per month)
• query farm command
• query process command
• query server command
• query session command
• query termserver command
• query user command
• query_farm_/app command (listing 15.1)

R

• RADIUS, remote access authentication
• RAID (redundant array of inexpensive disks)
  • 0+1
  • 1 (mirroring)
  • 5 (striping with parity)
    • file security
  • hardware-based versus software-based
• RAID 0+1
• RAID 1 (mirroring)
• RAID 5 (striping with parity)
  • file security
• RAS (Remote Access Service)
  • advantages of
  • Dial-Up Networking connections
    • configuring for Windows 95/98/Me
    • configuring for Windows NT 4.0
  • dialing in with Windows 2000
  • disadvantages of
  • and handheld devices
  • security
  • troubleshooting
    • Windows 2000 RRAS logging
    • Windows NT 4.0 RAS logging
  • versus VPNs
  • on Windows NT 4.0 Server
    • configuring network parameters
    • configuring TCP/IP
    • dial-in permissions and callback options
    • installing
    • port status
    • starting and stopping service
    • viewing current users
• RDISK.EXE utility
• RDP (Remote Desktop Protocol)
  • accessing local drives from Microsoft client sessions
  • automating client installation
  • client installation
    • automating
  • connections
    • creating
    • Terminal Server
  • deploying connection entries
    • setting up environments
  • features
  • Terminal Server client
    • changing passwords
    • logging off
    • shortcut keys
  • vulnerabilities
• RDP Clipboard File Copy
• read permission (file security)
• RecCst (recurring costs per month)
• recently changed files, searching for
• reconnect sessions disconnected option
• recording WinBatch macros
• recurring costs per month (RecCst)
• Red Worm vulnerability
• redirection. See web page redirection
• reducing
  • logon times
  • policy processing time
• redundant array of inexpensive disks. See RAID
• reentrant 32-bit applications
• Reflect
• refreshing
  • icons for published applications
  • policies
• REGBACK utility
• register command
• Registry
  • application isolation
  • backing up
  • Compatibility keys, troubleshooting applications
  • finding application settings changes
  • HKEY_CURRENT_USER key
  • HKEY_LOCAL_MACHINE key
    • HKLM\SOFTWARE\Citrix subkey
    • HKLM\SOFTWARE\Classes subkey
    • HKLM\SOFTWARE\Microsoft subkey
  • install mode versus execute mode (Terminal Server)
  • organization of
  • storage location of
  • third-party tools for changing
  • TS CAL, removing
• Registry security
• Registry Sentinel
• Regmon utility
• regular security checks
• reliability
  • of application tiers
  • measuring
  • MetaFrame tips
  • technical articles on
  • Terminal Server
• remapping drives
• remote access
  • authentication
    • access cards and digital keys
    • local authentication
    • RADIUS
    • Windows Domain Authentication
  • connecting handhelds to terminal servers
  • dial-in ICA connections
    • configuring ICA 32-bit client for
    • configuring MetaFrame for
  • Dial-Up Networking
    • configuring for Windows 95/98/Me
    • configuring for Windows NT 4.0
    • for ICA clients
  • ICA client encryption
  • ISDN
  • PC-based solutions (TCO)
  • RAS
    • advantages of
    • and handheld devices
    • dialing in with Windows 2000
    • disadvantages of
    • security
    • troubleshooting
  • RAS on Windows NT 4.0 Server
    • configuring network parameters
    • configuring TCP/IP
    • dial-in permissions and callback options
    • installing
    • port status
    • starting and stopping service
    • viewing current users
  • remote access devices
  • restricting (system security)
  • RRAS
    • address assignment
    • configuring for VPN access
    • enabling
    • installing
    • modem installation
    • policies for
  • Terminal Server solutions (TCO)
  • VPNs
    • branch office connections
    • business partner connections
    • configuring Windows 2000 clients for
    • internal usage
    • operational overview
    • protocols for
    • vendors for
    • versus firewalls
    • versus RAS
• Remote Access Admin tool
• remote access devices
• Remote Access Service. See RAS
• Remote Administration mode (Terminal Services)
• remote control
• Remote Control tab (Active Directory Users and Computers tool)
• Remote Desktop Protocol. See RDP
• remote desktops (Windows .NET Terminal Server features)
• remote performance monitoring
• Remote Update policy (Windows NT policies)
• removing
  • screen savers
  • shortcuts, wallpaper, screen savers from desktop
  • TS CAL from Registry
  • wallpaper
• repeating WinBatch scripts
• replacing
  • desktops
  • terminals
• replicating printer drivers
  • MetaFrame XP
• reset session command
• RESETSPOOLER.BAT batch file (listing 20.4)
• Resource Management Services for MetaFrame 1.8
  • versus Resource Manager for MetaFrame XP
• Resource Manager
  • alerts
  • configuring
  • installing
• resources. See also online resources
  • Citrix Solution Tools
  • Microsoft MSDN
  • Microsoft TechNet
  • troubleshooting applications
• response time. See latency
• restricting
  • application usage
  • policies with group policy filtering
• return on investment. See ROI
• Revo
• RFCs
• Rick's Tuning Tips web site
• RippleTech (LogCaster)
• RMS (Resource Management Services)
• roaming profiles
  • migrating from local to roaming
  • Terminal Server
    • space usage
    • versus local profiles
• ROI (return on investment)
  • calculating for Terminal Server solutions
    • example of
• root certificates
  • installing
  • versus server certificates
• Routing and Remote Access Administrative tool
• RRAS (Routing and Remote Access Service)
  • address assignment
  • configuring for VPN access
  • enabling
  • installing
  • modem installation
  • policies for
  • Windows 2000 RRAS logging
• rules for load evaluators
• run command, disabling access to
• Run logon Scripts Synchronously policy (Windows NT policies)
• run command, running batch files hidden
• running
  • applications on NTFS
  • published applications
    • from batch files
    • with start command

S

• sample web pages (TSAC)
  • connect page (CONNECT.ASP)
  • customizing
  • installing
  • main page (DEFAULT.HTM)
  • usage of
• SAN (storage area network)
• SAP (Service Advertising Protocol)
• saving
  • Performance Monitor settings
  • WinBatch macros
• scaling tests (performance)
• scheduled security checks
• screen savers
  • animated
  • removing
• ScrewDrivers
• scripting capability (Windows 2000 Terminal Server features)
• scripts
  • application compatibility scripts
    • sample of
  • Citrix Server Test Kit
  • logon scripts. See logon scripts
  • web sites for
  • WinBatch. See WinBatch, scripts
• SCSI controllers, troubleshooting
• seamless windows
  • ICA clients
  • MetaFrame
  • publishing applications
• searching for recently changed files
• Secure Sockets Layer. See SSL Relay service
• security. See also system security
  • of application tiers
  • applying patches
  • authentication (Novell Client for Windows NT/2000)
  • desktop security
  • encryption for published applications
  • file security
    • making changes to
  • firewalls. See firewalls
  • goals of
  • grouping servers by
  • Internet access control
  • local accounts
    • Terminal Server
  • monitoring
    • auditing logon/logoff
    • directory tree-sizing utilities
    • third-party tools
    • web sites for security information
  • NTFS
  • passwords
  • PC-based solutions (TCO)
  • physical security
  • planning
    • documentation
    • periodic security checks
    • writing system security manual
  • policies
  • printers
  • publishing applications
  • RAS
  • Registry security
  • restricting application usage
  • for SNMP monitoring
  • SSL Relay service. See SSL Relay service
  • technical articles on
  • tenets of
  • Terminal Server
    • permissions compatible with Windows NT 4.0 and Windows 2000
    • TCO
  • troubleshooting Windows 16- and 32-bit applications
  • TS Users group
  • vulnerability information
  • Windows 2000
  • Windows NT 4.0 Terminal Server
• security patches (Windows NT 4.0 Terminal Server)
• Security Reference Monitor
• self-extracting executables
• sendkey command (WinBatch)
• separating applications. See application isolation
• server capacity, testing
• server certificate (SSL Relay service)
  • installing
  • obtaining
  • requesting from Microsoft certificate server
• server component of Terminal Server and MetaFrame
• server farms
  • application installation techniques
  • design, MetaFrame tips
  • listing for ICA clients
  • MetaFrame XP
  • naming standards
  • parallel farms, migrating to MetaFrame XP
  • single versus multiple farms
• server heartbeats (NLB)
• server imaging
  • HAL
  • Terminal Server, installing
• server information, needed for disaster recovery kit
• server load evaluators
  • rules for
• server protocol independence (MetaFrame)
• Server Sentinel TSE
• server-based computing
  • application pyramid
    • dual-tier applications
    • single-tier applications
    • three-tier applications
  • ASPs (application service providers)
  • benefits of
    • application upgrades
    • management centralization
    • network resource usage
    • quick adaptation
    • total cost of ownership (TCO)
  • Citrix MetaFrame for UNIX
  • hardware solutions
    • handheld devices
    • personal computers
    • thin client terminals
    • wireless technology
  • Java-based thin clients
  • .NET technology
  • portal technology
  • via the Internet
  • web browser-based thin clients
• server-level shadowing control (MetaFrame XP)
• server-side manufacturer's driver problems, troubleshooting
• servers
  • Advanced Server
  • Citrix servers, locking down
  • compatibility with NFuse
  • configuring for VPN access
  • DataCenter server
  • dedicated servers
  • desktop servers, Terminal Server as
  • desktops, accessing
  • documentation of
  • Domain/Workgroup Licensing Server (DLS)
  • Enterprise Licensing Server (ELS)
  • grouping for application installation
  • ICA connection port, changing
  • licensing servers, activating
  • limits on number of users per server
  • listing for ICA clients
  • load distribution, adjusting
  • MetaFrame XP
    • imaging
    • setting up local servers
  • multihomed servers, changing ports
  • naming
    • application groupings
    • disaster recovery groupings
    • geographical groupings
    • organizational groupings
    • primary groups
  • organization (file security)
  • organizational units (OUs) for
  • placement of Terminal Services Licensing
  • preferred licensing server
  • proxy servers
    • Citrix client configuration
    • Microsoft Proxy Server
  • selecting for load management
  • sizing for Terminal Server
    • fewer big servers or more smaller servers
  • stability
  • users per server
  • verifying they are licensed properly
  • Windows .NET Terminal Server
• Servers tab (CMC options for published applications)
• Service Advertising Protocol (SAP)
• Service Pack Slipstream Installs (Windows 2000)
• service packs
  • installing for Windows 2000 Terminal Server
  • keeping levels the same
  • MetaFrame XP
    • installing
  • system security
• service providers, resources for troubleshooting applications
• Service Restarter
• services
  • disabling (system security)
  • failure of
  • measuring reliability of
  • monitoring
• Session counters (Performance Monitor)
• Session Manager
• session objects
  • application isolation
  • viewing
• session remote control, RDP (Remote Desktop Protocol) features
• Session Total Bytes counter (Performance Monitor)
• sessions (Terminal Server)
  • connected and disconnected sessions
  • console session
  • idle sessions
  • listening sessions
• Sessions tab (Active Directory Users and Computers tool)
• settings (applications), storage locations
  • application images
  • recently changed files
  • Registry changes
• shadow command
• shadow indicator box (MetaFrame XP)
• shadow logging (MetaFrame XP)
• shadowing
  • MetaFrame
  • MetaFrame XP
• shareware web sites
• sharing port 80
• shortcut keys. See also hotkeys
  • Terminal Server client
• shortcuts
  • customizing by modifying .MSI files
  • removing from desktop
• shortcuts (Start menu), desktop management
  • All Users shortcut templates
  • central admin batch file cleanup
  • manual cleanup
• shortening logon times
• ShowMSG
• Shutdown Plus 5.0
• Simple Messaging System (SMS)
• Simple Network Management Protocol. See SNMP monitoring
• simplicity (desktop security)
• simulations. See performance, testing
• single Citrix/NFuse server option (NFuse hardware deployment options)
• single-tier applications
• single-user policies
• site GPOs
• size of drives
• sizing Terminal Servers
  • classifying application processor usage
  • determining the maximum active user percentage
  • memory
  • networks
  • servers
• SMS (Simple Messaging System)
• SMS alerts
• SNMP monitoring
  • installing on Terminal Server
  • MetaFrame XPe
  • .MIB files
    • adding to network monitoring systems
  • network monitoring system setup
  • security setup for
  • systems for
• SNMP (SNMP monitoring package)
• SOCKS proxy connection
• software. See also third-party utilities
  • PC-based solutions (TCO)
  • Terminal Server solutions (TCO)
  • upgrades
• solution life span in months (LifeSpan)
• Sony Vaio Picturebook
• sound. See audio
• space usage, roaming profiles (Terminal Server)
• speed
  • of processors
  • of storage systems
• SpeedScreen 3
  • Latency Reduction Manager tool
  • MetaFrame
• spooler (print), troubleshooting
• SQL Server
• SSL Relay service
  • DNS, role of
  • ICA client setup
  • installing server certificate
  • server certificate, obtaining
• stability of networks and servers
• standardization of network protocols
• start command, running published applications
• Start menu
  • desktop security
  • shortcuts (desktop management)
    • All Users shortcut templates
    • central admin batch file cleanup
    • manual cleanup
• starting RAS on Windows NT 4.0 Server
• stopping RAS on Windows NT 4.0 Server
• storage area network (SAN)
• storage systems
  • drive types
  • RAID
    • hardware-based versus software-based RAID
  • RAID 0+1
  • RAID 1 (mirroring
  • RAID 5 (striping with parity)
  • SANs
  • speed
• strong password filtering (system security)
• subkeys (Registry). See keys (Registry)
• subnets, configuring networks for NLB on
• Subscription Advantage, licensing Citrix
• SuperCache
• switches, operational overview
• Symantec Ghost
• SysInternals
• SYSPREP images, creating
• SYSPREP utility
• System counters (Performance Monitor)
• system default profile
• system drives for Terminal Server
• system monitoring
  • RMS
  • third-party utilities
• system paging file
• System Policy Editor
  • creating Windows NT policy files
• system security. See also security
  • Administrator account
  • connection restrictions
  • dial-in access restrictions
  • disabling services
  • legal notices
  • local Administrator account
  • logon name display
  • network access restrictions
  • service packs and hotfixes
  • strong password filtering
  • user account policies
  • virus protection
• system security manual, writing

T

• Tame utility
• TAP protocol
• Task Manager
  • application usage
  • application ussage
  • Performance tab
  • Processes tab
• task sheets, simulating user interaction
  • implementing with WinBatch
• TCO (total cost of ownership)
  • benefits of thin clients
  • hardware obsolescence
  • hardware problems
  • initial purchases
  • installing
  • remote access
  • security
  • software problems
  • software upgrades
  • upgrading
  • user-created problems
  • virus removal
  • WAN access
• TCP versus UDP
• TCP port 80 (ICA browsing)
• TCP port 1494 (ICA client connections)
• TCP/IP
  • configuring for RAS on Windows NT 4.0 Server
  • installing on WFW
• TCP/IP ports
  • monitoring
• TCP/IP+HTTP
  • Citrix services browsing
  • ICA browsing
    • with DNS
• technical articles
  • accessing on Citrix or Microsoft web sites
  • error messages
  • general interest
  • installing applications
  • licensing
  • performance
  • reliability
  • security
• temp directories, troubleshooting Windows 16- and 32-bit applications
• template files
  • Windows NT policies
    • creating admin templates
  • ZAK policy template files
• temporary folders (application isolation)
• terminal emulation (thin client terminals)
• Terminal Server
  • administrative tools
  • application competition
  • application installation. See applications, installing
  • application isolation
  • application usage, assessing
  • architecture
    • kernel mode
    • user mode
  • automating client installation from the command line
  • changing listening port number
  • clients
    • changing passwords
    • hardware requirements
    • installing with .MSI files
    • logging off
    • shortcut keys
  • connections
    • RDP
    • user-and client-level options
  • data storage
  • desktop management. See desktop management
  • developing applications for
  • disaster recovery tips
  • documentation
    • of maintenance and monitoring programs
    • of servers
  • files, cutting and pasting
  • firewall operational overview
  • future of
  • groups
  • hardware
  • ideal situations for using Terminal Server
  • install mode versus execute mode
    • Registry changes
  • installing
    • 16-bit Terminal Server client
    • 32-bit Terminal Server client
    • automating client installs with .MSI files
    • by CD-ROM
    • installation choices. See installation choices
    • minimum hardware requirements
    • network installation
    • planning tips for
    • server imaging
    • SNMP monitoring on
    • Windows CE client
  • Internet access. See Internet access
  • licensing
    • client access licenses
    • scenarios
    • Terminal Services Licensing
    • Windows 2000 Server Client Access license
    • Windows 2000 Server license
    • Windows 2000 Terminal Server Client Access license
  • local accounts, securing
  • local user accounts
  • logon scripts
    • group policy logon scripts
    • KiXtart
    • samples of
    • user logon scripts
    • USRLOGON.CMD logon scripts
  • multiple-application usage, assessing
  • network design tips
  • performance
  • planning for
    • activating licensing servers
    • client licensing
    • migrating from Windows NT 4.0 Terminal Server
    • Terminal Services licensing
  • portal technology
  • post-installation tips
  • pre-installation tips
  • preparing for
  • printer auto-creation process
    • printer creation
    • printer driver mapping
    • printer enumeration
  • printer incompatibility with, troubleshooting
  • printer redirection
  • printer security
  • profiles, tips for implementing
  • protocol combinations
  • publishing applications with third-party tools
  • RDP (Remote Desktop Protocol)
    • client installation
    • connections
  • reliability
  • remote control
  • security. See security
  • server component
    • as desktop server
    • running heavy tier 2 applications on
  • sessions
    • connected and disconnected sessions
    • console session
    • idle sessions
    • listening sessions
  • sizing
    • classifying application processor usage
    • determining maximum active user percentage
    • memory
    • networks
    • servers
  • SYSPREP images, creating
  • technical articles
    • error messages
    • general interest
    • installing applications
    • licensing
    • performance
    • reliability
    • security
  • thin client component
  • three-tier enablement versus three-tier applications
    • limitations of
  • User Manager for Domains
    • creating users on Windows NT 4.0 domains
    • User Configuration properties
    • user environment profiles
  • user profiles
    • roaming profiles
  • user properties
  • users, anonymous
  • versions of
  • versus two-tier applications
    • hardware costs
    • network costs
    • productivity
    • speed of rollouts
    • upgrades
  • versus Windows 2000 Server
  • and WANs
  • and Windows 2000 Active Directory domain
  • Windows .NET features
  • Windows 2000 features
    • Active Directory
    • disk quotas
    • Network Load Balancing (NLB)
    • Remote Desktop Protocol (RDP)
    • scripting capability
  • and Windows NT 4.0
  • Windows NT 4.0 versus Windows 2000 printing subsystem
  • when not to use
• Terminal Server Administration Tool, measuring network utilization
• Terminal Server Internet Connector License
• Terminal Server Scaling Tools
• Terminal Server solutions
  • ROI
    • calculating
    • calculating example
  • TCO
    • hardware obsolescence
    • hardware problems
    • initial purchases
    • installing
    • remote access
    • security
    • software problems
    • software upgrades
    • upgrading
    • user-created problems
    • virus removal
    • WAN access
• TERMINAL SERVER USER group
• Terminal Server utilities
  • AppSense Technologies
  • Emergent Online
  • Hob Software
  • SysInternals
  • Tricerat Utilities
  • WM Software
• terminal servers, connecting handhelds
  • access point wireless
  • dial-in access
  • open air wireless
• Terminal Services
  • Active Directory Users and Computers tool
    • creating Windows 2000 Terminal Server users
  • choosing modes
    • Application Server mode
    • Remote Administration mode
  • installing
    • service packs
  • permissions compatible with Windows NT 4.0 or Windows 2000
  • permissions modes, choosing
• Terminal Services Advanced Client. See TSAC
• Terminal Services configuration tool
• Terminal Services Connection Configuration Tool
• Terminal Services Licensing
  • activating
  • adding licenses
  • installing
  • planning for
  • setting up
• Terminal Services Profile tab (Active Directory Users and Computers tool)
• terminals
  • replacing
  • thin client terminals. See thin client terminals
• test environment. See prototyping (WAN)
• test MetaFrame XP labs, setting up
• testing
  • applications before installing on Terminal Server
  • load management
  • performance
    • application simulation
    • scaling tests
    • setting up in Performance Monitor
    • task sheets (simulating user interaction)
    • WinBatch scripts
  • server capacity
• thin client component
  • MetaFrame
  • Terminal Server
• thin client terminals
  • additional features
  • basic features
  • Compaq T1x10 and Evo
  • IBM NetVista
  • Key Tronic ClienTerm
  • Neoware Capio
  • Neoware Eon
  • Network Computing Devices (NCD) ThinSTAR
  • sample of vendor offerings
  • solutions
    • handhelds
  • versus handhelds
  • versus low-end desktop
  • Wyse WinTerm
• thin clients
  • benefits of
    • application upgrades
    • management centralization
    • network resource usage
    • quick adaptation
    • total cost of ownership (TCO)
  • defined
  • hardware solutions
    • handheld devices
    • personal computers
    • thin client terminals
    • wireless technology
  • Java-based thin clients
  • web browser-based thin clients
• Thin Wizard web site
• Thin.net online forum
• thinner desktops
• ThinSTAR
• third-party management tools (Windows 2000 group policies)
• third-party security tools
• third-party Universal Printer Drivers
• third-party utilities
  • Disk Frontier
  • disk usage and system monitoring
  • Free Meter
  • Hyena
  • installing applications
  • LogCaster
  • network monitoring and protocol analysis
  • OProfile
  • Outlook profile generation
  • Prfpatch
  • Registry changes
  • Terminal Server utilities
    • AppSense Technologies
    • Emergent Online
    • Hob Software
    • SysInternals
    • Tricerat utilities
    • WM Software
• third-party web sites, resources for troubleshooting applications
• Thor
• thrashing
• threads
• three-tier applications
  • example
  • versus Terminal Server three-tier enablement
• ticketing (NFuse)
• tier 2 applications
  • heavy applications
    • running on Terminal Server
  • light applications
• timedelay command (WinBatch)
• timeout settings (connection options)
• TimePortal
• Tivoli (SNMP monitoring), installing plug-in for
• Tivoli NetView (SNMP monitoring package)
• tools. See also third-party utilities; utilities
  • Active Directory Users and Computers. See Active Directory Users and Computers tool
  • administrative tools (Terminal Server)
  • Citrix Connection Configuration Tool
  • EOL App Portal
  • Hyena (Adkins Resources)
  • Terminal Services Configuration Tool
  • Terminal Services Connection Configuration Tool
• Total Bytes counter (Performance Monitor)
• total cost of ownership. See TCO
• Tracker Express
• training users on ICA Connection center
• traps (SNMP)
• Tricerat utilities
• Trojan horse attacks (Registry security)
• troubleshooting
  • application deployment
  • applications
    • Compatibility keys (Registry)
    • DOS applications
    • importance of security documentation
    • resources for
    • Windows 16- and 32-bit applications
  • error messages, technical articles on
  • load management
  • printer auto-creation process
    • driver mapping
    • enabling printer auto-creation
    • Universal Printer Driver
    • verifying server driver existence
  • printer spooler
  • printing problems
    • client-side driver problems
    • driver incompatibility
    • garbled printing
    • printer incompatibility with Terminal Server
    • server-side manufacturer's driver problems
  • published applications, application name changes
  • RAS
    • Windows 2000 RRAS logging
    • Windows NT 4.0 RAS logging
  • SCSI controllers
  • user-mode application crashes
  • Windows 2000 group policies
• TS CAL (Terminal Server Client Access License)
  • removing from Registry
• TS Users group
  • Registry security
• TSAC (Terminal Services Advanced Client)
  • installing
  • sample web pages
    • connect page (CONNECT.ASP)
    • customizing
    • installing
    • main page (DEFAULT.HTM)
    • usage of
• TSAdmins group, creating
• tscon command
• tsdiscon command
• tskill command
• TSOperators group, creating
• tsshutdn command
• TSUsers group, creating
• tucows.com
• tuning. See performance
• twconfig command
• two-tier applications versus Terminal Server
  • hardware costs
  • network costs
  • productivity
  • speed of rollouts
  • upgrades

U

• UDP port 1604 (ICA browsing)
• UDP versus TCP
• UNC paths (home directories)
• unicast mode (NLB)
• uninstalling MetaFrame XP
• uninterruptible power supplies (UPS), physical security
• universal groups (Windows 2000)
• Universal Printer Driver
  • MetaFrame XP Feature Release 1
  • printer auto-creation process
  • third-party drivers
  • troubleshooting printer auto-creation process
• UNIX, Citrix MetaFrame for UNIX
• UPDATE.BAT sample batch file (listing 20.2)
• updates
  • automatic client updates (MetaFrame)
  • automatic updates to client software
  • to licensing
• upgrade connection licenses (MetaFrame 1.8)
• upgrading
  • applications, list of techniques
  • to MetaFrame XP (Installation Management Services)
  • PC-based solutions (TCO)
  • Terminal Server solutions (TCO)
  • Terminal Servers versus two-tier applications
  • from Windows NT 4.0 Terminal Server
• UPS (uninterruptible power supplies), physical security
• usage billing (RMS)
• Use Default NT Authentication, connection options
• user account policies (system security)
• user contexts (Novell Client for Windows NT/2000)
• user environment profiles
• user interaction, simulating with task sheets
  • implementing with WinBatch
• user logon scripts
• User Manager for Domains (Terminal Server)
  • creating users on Windows NT 4.0 domains
  • User Configuration properties
  • user environment profiles
• user mode (Terminal Server architecture)
  • troubleshooting crashes
  • Virtual DOS Machine (VDM)
  • Win32 subsystem
• user profiles. See also profiles
  • Terminal Server
• user properties (Terminal Server)
• user rights, network access restrictions (system security)
• user shares, controlling
• User State Migration Tool
• user-created problems
  • PC-based solutions (TCO)
  • Terminal Server solutions (TCO)
• user-interaction delay (WinBatch macros)
• user-level options for Terminal Server and MetaFrame connections
• usernames, naming standards
• users
  • anonymous users
    • MetaFrame
    • Terminal Server
  • creating
    • Windows 2000 Terminal Server users
  • domain users (Windows NT 4.0 and 2000)
  • home directories
    • application compatibility scripts
    • USRLOGON.CMD
  • limits on number of users per server
  • My Documents directories
  • naming
  • per server
  • tips for setup
  • training on ICA Connection Center
• Users tab (CMC options for published applications)
• USRLOGON.CMD logon scripts
• utilities. See also third-party utilities; tools
  • 2MA
  • APPSEC
  • Citrix Client Server Test Kit
  • Citrix Server Test Kit
  • Columbia NFuse web site
  • directory tree sizing
  • DOSKBD
  • Drive Mapping in Terminal Server
  • FAZAM
  • FAZAM 2000
  • Group Policy Result
  • Group Policy Verification Tool
  • ICA Client Creator
  • Microsoft SysPrep
  • RDISK.EXE
  • RDP Clipboard File Copy
  • REGBACK
  • Regmon
  • SYSPREP
  • Tame
  • Terminal Server Scaling Tools
  • Terminal Services Advanced Client
  • third-party security tools
  • User State Migration Tool
  • WinBatch. See WinBatch
  • Windows 2000 Server Resource Kit
  • WinObj

V

• VDM (Virtual DOS Machine)
• vendors (VPNs)
• verifying servers are licensed properly
• versions of Terminal Server
• view support (thin client terminals)
• viewing
  • counters (Performance Monitor)
  • session objects
• Virtual DOS Machine (VDM)
• Virtual Memory Manager
• Virtual Network Computing (VNC)
• virus protection
  • checking periodically
  • system security
• virus removal
• VNC (Virtual Network Computing)
• VPNs
  • branch office connections
  • business partner connections
  • configuring RRAS for
  • configuring Windows 2000 clients for
  • internal usage
  • operational overview
  • protocols for
  • vendors for
  • versus firewalls
  • versus RAS
• vulnerability information

W

• wallpaper, removing
• WAN
  • Citrix services browsing
  • deploying applications across
  • protocol selection
  • protocol standardization
  • prototyping
    • with existing WAN links
    • measuring bandwidth and performance
  • and Terminal Server
• WAN access
• WAN connection, ICA clients (Program Neighborhood)
• WCopy
• web application deployment. See application deployment
• web application publishing (NFuse)
• web browser-based thin clients
• web browsers
  • portal technology
  • thin client terminals
• web page redirection, installing NFuse
• web server setup, installing NFuse
• web sites
  • AppSense Technologies
  • CDN (Citrix Developer Network)
  • Citrix, accessing technical articles
  • Citrix Subscription Advantage
  • Columbia NFuse
  • Emergent Online
  • Microsoft, accessing technical articles
  • resources
  • Rick's Tuning Tips
  • for scripts
  • security information
  • for shareware
  • Thin Wizard
  • WM Software
• web version of ICA clients
• web-based console (MetaFrame XP Feature Release 1)
• WFW (Windows for Workgroups)
  • installing
    • 16-bit ICA client
    • 16-bit Terminal Server client
    • TCP/IP
  • protocol setup
• WhatsUp Gold (IPSwitch)
• WIL (Window Interface Language)
• WildPackets (Etherpeek)
• Win CE devices, creating printer mappings for
• Win32 subsystem
• WinBatch
  • client setup
  • installing
  • macro-repetition delay
  • recording macros
  • scripts
    • implementing task sheets with
    • repeating
  • user-interaction delay
• WinBatch Studio
• Window Interface Language (WIL)
• window settings, troubleshooting DOS applications
• windows
  • ICA Settings window
  • seamless windows. See seamless windows
• Windows .NET Terminal Server
• Windows .NET Terminal Server administrators
• Windows 16- and 32-bit applications, troubleshooting
• Windows 2000
  • dialing in to RAS servers
  • domain users and groups
  • exporting performance log files (Performance Monitor)
  • group policy scripts
  • groups
    • mixed NT 4.0/2000
    • multidomain environment
    • single domain environment
  • hardware abstraction layer (HAL), changing
  • logging performance counters (Performance Monitor)
  • map rooting
  • Performance Monitor new features
  • permissions compatible with Terminal Services
  • profile merging
  • RRAS
    • address assignment
    • configuring for VPN access
    • enabling
    • installing
    • modem installation
    • policies for
  • security
  • Service Pack Slipstream Installs
  • Terminal Server features
    • Active Directory
    • creating users
    • disk quotas
    • Network Load Balancing (NLB)
    • Remote Desktop Protocol (RDP)
    • scripting capability
  • versus Windows NT 4.0, printing subsystem
  • viewing performance log files (Performance Monitor)
• Windows 2000 clients, configuring for VPNs
• Windows 2000 group policies
  • applying
  • categories of
  • computer policies for Terminal Server
  • creating
  • installing applications with
  • restricting application usage
  • third-party management tools
  • tips for
  • troubleshooting
  • user policies for Terminal Server
• Windows 2000 policies versus Windows NT policies
• Windows 2000 RRAS logging
• Windows 2000 Server
  • hotfixes
  • installing
    • character-based stage
    • final steps
    • GUI-based stage
    • networking components
  • versus Terminal Server
• Windows 2000 Server Client Access License (CAL)
• Windows 2000 Server license
• Windows 2000 Server Resource Kit
  • logon scripts
  • policy information in
• Windows 2000 Terminal Server
  • printer auto-creation process
    • printer creation
    • printer driver mapping
    • printer enumeration
• Windows 2000 Terminal Server Client Access license
• Windows 2000 Terminal Server commands
  • change client
  • change logon
  • change port
  • change user
  • flattemp
  • logoff
  • msg
  • query process
  • query session
  • query termserver
  • query user
  • register
  • reset session
  • shadow
  • tscon
  • tsdiscon
  • tskill
  • tsshutdn
• Windows 95/98/Me, configuring Dial-Up Networking for
• Windows CE
  • Program Neighborhood Lite
  • versus Pocket PC 2000 and 2002
• Windows CE client for Terminal Server, installing
• Windows Domain Authentication for remote access
• Windows for Workgroups. See WFW
• Windows installer technology
• Windows logo standards
• Windows Manager
• Windows NT 4.0
  • configuring Dial-Up Networking for
  • domain users and groups
  • domains, creating Terminal Server users
  • exporting performance log files (Performance Monitor)
  • groups
  • logging performance counters (Performance Monitor)
  • permissions compatible with Terminal Services
  • Registry security
  • and Terminal Server
  • versus Windows 2000, printing subsystem
  • viewing performance log files (Performance Monitor)
• Windows NT 4.0 RAS logging
• Windows NT 4.0 Server
  • RAS
    • configuring network parameters
    • configuring TCP/IP
    • dial-in permissions and callback options
    • installing
    • port status
    • starting and stopping service
    • viewing current users
  • RRAS
• Windows NT 4.0 Terminal Server
  • buffer overflow vulnerability
  • migrating from
  • printer auto-creation process
  • security
  • security patches
  • upgrading from
• Windows NT Authentication
• Windows NT policies
  • Default Computer policies
  • list of user policies
  • Logon Banner policy
  • policy file location, setting
  • policy files, creating
  • Remote Update policy
  • Run Logon Scripts Synchronously policy
  • System Policy Editor
  • template files
    • creating
  • types of user policies
  • versus Windows 2000 policies
  • ZAK policy template files
• Windows-based terminals
• Windrivers.com
• WinFrame
• WinINSTALL (application imaging)
  • creating .MSI files
  • customizing installations
• WinObj utility
• WinTerm
• WinView
• WinZip Self-Extractor
  • packaging applications
  • packaging .MSI files
• wireless access (application deployment)
  • 802.11 setup
  • CDPD setup
  • connection speeds
• wireless technology, thin client hardware solutions
• wlbs command
• WM Software
• .WMF files
  • editing
• writing system security manual
• WRSPRNT.INF file (printer driver mapping)
• WRSUPRN.INF file (printer driver mapping)
• Wyse WinTerm

X

• XML service
  • ICA browsing on TCP port 80
  • ICA browsing port, changing
  • installing NFuse
  • NFuse
  • port 80 sharing
• XP commands
  • altaddr
  • app
  • clicense
  • cltprint
  • ctxxmlss
  • dsmaint
  • query farm
  • query server

Y

• Yahoo! groups

Z

• ZAK policy template files
• ZDC (zone's data collector)
  • and domain trusts
  • MetaFrame XP
  • migrating to MetaFrame XP
  • planning for MetaFrame XP
  • setting preferences
• ZENworks (Novell Client for Windows NT/2000)
• Zero Administration Kit. See ZAK
• zone's data collector. See ZDC
• zones (MetaFrame XP)
  • setting up

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