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Executing the Supply Chain: Modeling Best-in-Class Processes and Performance Indicators
- By Alexandre Oliveira, Anne Gimeno
- Published Jul 1, 2014 by Pearson FT Press.
Book
- Sorry, this book is no longer in print.
About
Features
The practical, up-to-date guide to mapping, measuring, and governing your supply chain for maximum business value.
- Thoroughly introduces supply chain mapping and metrics, reflecting the latest field experience
- Balancing segmentation with standardization, and cost with differentiation
- Mapping your supply chain: value stream, IDEF0, and time-based process techniques
- Defining and measuring your supply chain's KPIs, and using them to drive governance
- Complete strategies and implementation roadmaps for managing risk and increasing supply chain resilience
- Part of an important new series on driving more value from supply chains
- Valuable content for high-level SCM programs and leading certifications, including APICS
- Foreword by bestselling author and acclaimed professor Martin Christopher, who mentored this book's lead author and collaborated in his pioneering supply chain firm
Description
- Copyright 2015
- Dimensions: 6" x 9"
- Edition: 1st
- Book
- ISBN-10: 0-13-376438-9
- ISBN-13: 978-0-13-376438-3
MAP, MEASURE, AND GOVERN YOUR SUPPLY CHAIN FOR MAXIMUM BUSINESS VALUE
- Master proven techniques for mapping, measuring, and improving your supply chain
- Implement strategies and roadmaps for managing risk and increasing resilience
- Balance segmentation with standardization, and cost with differentiation
- Use supply chain KPIs to improve governance
Executing the Supply Chain offers expert guidance on driving maximum business value from modern supply chain process mapping and performance measurement. Pioneering supply chain practitioners Alexandre Oliveira and Anne Gimeno introduce powerful techniques for linking processes to customer and shareholder results, systematically managing risk, and increasing resilience across even the most complex supply chain.
Oliviera and Gimeno carefully introduce key process mapping and measurement concepts, thoroughly explain each relevant technique, and present proven applications and best practices from many of the world’s best companies. You’ll discover how to use your process maps to establish more effective controls, manage operations more successfully, and drive profitable change.
This book’s content will be exceptionally helpful to both practitioners and students in all areas of supply chain management and strategy, including participants in leading certification programs.
Executing the Supply Chain will help you align vision and action throughout your supply chain, so you can deliver far more value to both customers and shareholders.
Leading practitioners Alexandre Oliveira and Anne Gimeno show how to clarify the results you expect from each process and participant, assign specific responsibilities, strengthen accountability, identify opportunities for improvement, and successfully drive the changes you need.
You’ll learn how to go beyond “flows” to create process maps that make your supply network mechanisms 100% visible. Then, the authors help you use your process maps to define controls, quantitatively measure performance, and act on what your metrics tell you. Oliveira and Gimeno illuminate their techniques with many specific examples, ranging from forecasting to delivery performance, warehousing to quality assurance.
This book’s techniques will enable you to implement strong governance across your supply chain—and use it to reduce risk, improve resilience, and maximize performance and profitability.
- ESTABLISH SUPPLY NETWORK GOVERNANCE THAT DELIVERS REAL VALUE
A 5-step roadmap: from improved visibility to advanced people management
- DEFINE QUANTITATIVE METRICS THAT HELP YOU IMPROVE
Measure what matters—in ways that are sensible, widely accepted, and actionable
- IDENTIFY THE TRUE ROOT CAUSES OF SUPPLY CHAIN PROBLEMS…
…and your best potential solutions
- USE PERFORMANCE BENCHMARKS TO DRIVE POSITIVE LONG-TERM CHANGE
Realigning organizations, reshaping culture
Sample Content
Online Sample Chapter
Executing the Supply Chain: Supply Network Governance Cycle
Sample Pages
Download the sample pages (includes Chapter 1 and Index)
Table of Contents
Preface xii
Chapter 1 Supply Network Governance Cycle 1
1.1 Scope Definition 3
1.2 Mapping the Processes 9
Business Case 22
Project Report: Sample 29
1.3 Risk Analysis 36
Chapter 2 Definition of Metrics 39
2.1 Specify Scope 40
2.2 Observe Performance 41
2.3 Define Performance Pattern 45
2.4 Assign Name for the Control 46
2.5 Define Algorithm 47
2.6 Test Algorithm 49
2.7 Define Performance Goals 50
2.8 Understand the Learning Curve 52
2.9 Map Stakeholders 52
2.9.a Case 53
2.10 Validate Control Dynamics 55
2.11 Assign Control to People 56
2.12 From Implementation to Fine-Tuning 57
2.13 Reviewing the Cycle 58
2.14 Definition of Metrics in a Project 59
2.14.a Goals to Objectives 59
2.14.b Objectives to Main Activities 60
2.14.c Define the Controls 61
2.14.d Close the Loop 64
Example: Customer Service 75
Example: Quality Assurance 80
Expert’s Opinion 82
Chapter 3 Performance Indicators 87
3.1 Efficiency, Efficacy, Adaptability 88
3.2 Applications 97
3.2.a Planning Logistics 98
3.2.b Synchronous Operations 132
3.2.c Tactic Governance 158
Chapter 4 Managing Change 165
4.1 Auditing Performance Indicators 165
4.2 Benchmarking 166
4.3 The Organizational Impact 172
Business Case 174
The Cultural Web for the Toulouse Plant 175
Part I: Second Assignment 184
Part II: The Next 18 Months 192
Bibliography 197
Index 199