Home > Store

CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition

Register your product to gain access to bonus material or receive a coupon.

CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition

Best Value Purchase

Book + eBook Bundle

  • Your Price: $68.99
  • List Price: $119.98
  • About Premium Edition eBooks
  • The Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep practice tests.

    Your purchase will deliver:

    • Link to download the Pearson Test Prep exam engine
    • Access code for question database
    • eBook in the following formats, accessible from your Account page after purchase:

    EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    PDF The popular standard, which reproduces the look and layout of the printed page.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

    eBook FAQ

    eBook Download Instructions

More Purchase Options

Book

  • Your Price: $47.99
  • List Price: $59.99
  • Usually ships in 24 hours.

Premium Edition eBook

  • Your Price: $47.99
  • List Price: $59.99
  • About Premium Edition eBooks
  • The Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep practice tests.

    Your purchase will deliver:

    • Link to download the Pearson Test Prep exam engine
    • Access code for question database
    • eBook in the following formats, accessible from your Account page after purchase:

    EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    PDF The popular standard, which reproduces the look and layout of the printed page.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

    eBook FAQ

    eBook Download Instructions

About

Features

  • Master all the A+ exam topics in this comprehensive learning and preparation guide, fully updated for the new objectives
  • Gain a real-world understanding of how to apply your knowledge, and use the book as a workplace reference guide
  • Online resources -- including a test bank, an Instructor's Guide, and lecture slides -- help instructors bring this content into their course 

Description

  • Copyright 2020
  • Dimensions: 7-3/8" x 9-1/8"
  • Pages: 1040
  • Edition: 5th
  • Book
  • ISBN-10: 0-7897-6051-7
  • ISBN-13: 978-0-7897-6051-7

Learn, prepare, and practice for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam success with this CompTIA Cert Guide from Pearson IT Certification, a leader in IT Certification learning.

  • Master CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam topics
  • Assess your knowledge with chapter-ending quizzes
  • Review key concepts with exam preparation tasks
  • Practice with realistic exam questions
  • Get practical guidance for next steps and more advanced certifications


CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002), 5th Edition is a best-of-breed exam study guide. Leading IT certification instructor Rick McDonald shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.


The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.


The companion website contains the powerful Pearson Test Prep practice test software, complete with over 600 exam-realistic questions, including quiz, pre-assessment, and post-assessment questions. The assessment engine offers you a wealth of customization options and reporting features, laying out a complete assessment of your knowledge to help you focus your study where it is needed most. Digital Key Terms Flashcards are included for every term in the glossary and help you master each concept.


Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this CompTIA study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time.


The CompTIA study guide helps you master all the topics on the A+ Core 1 (220-1001) and Core 2 (220-1002) exams, including:

  • Core 1 (220-1001): Mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting
  • Core 2 (220-1002): Operating systems, security, software troubleshooting, and operational procedures


Extensive improvements in this edition include: new content on Windows 10, Chrome OS, security, scripting, and remote access; expanded coverage of troubleshooting, operational procedures, laptop teardown, subassembly replacement, and virtualization; new coverage of Linux and macOS troubleshooting; new MacBook coverage; updated coverage of processors, BIOSes (including UEFI); USB 3.1 and USB-Type C; mobile device teardown; hardware upgrades; dealing with prohibited content/activity; Windows features and upgrade paths; and network and cloud computing.


Companion Website:


The website contains two free, complete practice exams.
Includes Exclusive Offer for up to 70% Off Premium Edition eBook and Practice Test


Pearson Test Prep online system requirements:
Browsers: Chrome version 73 and above; Safari version 12 and above; Microsoft Edge 44 and above. Devices: Desktop and laptop computers, tablets running on Android v8.0 and iOS v13, smartphones with a minimum screen size of 4.7". Internet access required.


Pearson Test Prep offline system requirements:
Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases



Premium Edition

CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, Fifth Edition, Premium Edition eBook and Practice Test


The exciting new CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002), Fifth Edition, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep practice test software. The Premium Edition eBook and Practice Test contains the following items:

  • The A+ Core 1 (220-1001) and Core 2 (220-1002) Premium Edition Practice Test, including four full practice exams and enhanced practice test features
  • Over 1,000 exam-realistic questions, including quiz, pre-assessment, and post-assessment questions
  • PDF and EPUB formats of the CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002), Fifth Edition from Pearson IT Certification, which are accessible via your PC, tablet, and smartphone


About the Premium Edition Practice Test


This Premium Edition contains an enhanced version of the Pearson Test Prep practice test software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book. This integrated learning package:

  • Allows you to focus on individual topic areas or take complete, timed exams
  • Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions
  • Provides unique sets of exam-realistic practice questions
  • Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most


Pearson Test Prep Practice Test software minimum system requirements:


Pearson Test Prep online system requirements:

Browsers: Chrome version 73 and above; Safari version 12 and above; Microsoft Edge 44 and above. Devices: Desktop and laptop computers, tablets running on Android v8.0 and iOS v13, smartphones with a minimum screen size of 4.7". Internet access required.


Pearson Test Prep offline system requirements:
Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases


About the Premium Edition eBook


Learn, prepare, and practice for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam success with this CompTIA Cert Guide from Pearson IT Certification, a leader in IT certification learning and a CompTIA Platinum Partner.


* Master CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam topics
* Assess your knowledge with chapter-ending quizzes
* Review key concepts with exam preparation tasks
* Practice with realistic exam questions
* Get practical guidance for next steps and more advanced certifications


CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002), Fifth Edition is a best-of-breed exam study guide from Pearson IT Certification, a leader in IT certification. Leading IT certification instructor Rick McDonald shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.


CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, Fifth Edition presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.


Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this CompTIA authorized study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time.


The CompTIA study guide helps you master all the topics on the A+ Core 1 (220-1001) and Core 2 (220-1002) exams, including:

  • Core 1 (220-1001): Mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting
  • Core 2 (220-1002): Operating systems, security, software troubleshooting, and operational procedures

Extensive improvements in this edition include: new content on Windows 10, Chrome OS, security, scripting, and remote access; expanded coverage of troubleshooting, operational procedures, laptop teardown, subassembly replacement, and virtualization; new coverage of Linux and macOS troubleshooting; new MacBook coverage; updated coverage of processors, BIOSes (including UEFI); USB 3.1 and USB-Type C; mobile device teardown; hardware upgrades; dealing with prohibited content/activity; Windows features and upgrade paths; and network and cloud computing.


Sample Content

Sample Pages

Download the sample pages (includes Chapter 7)

Table of Contents

    Introduction xlviii
Part 1: Core 1
Chapter 1 Mobile Devices 3
    “Do I Know This Already?” Quiz 3
    Install and Configure Laptop Hardware and Components 7
    Install Components Within the Display of a Laptop 34
    Use Appropriate Laptop Features 39
    Characteristics of Other Mobile Devices 46
    Accessories and Ports Used by Other Mobile Devices 48
    Basic Mobile Device Network Connectivity and Application Support 53
    Methods to Perform Mobile Device Synchronization 67
    Review All the Key Topics 71
    Complete the Tables and Lists from Memory 73
    Define Key Terms 73
Chapter 2 Networking 79
    “Do I Know This Already?” Quiz 79
    TCP and UDP Ports, Protocols, and Their Purposes 84
    Networking Hardware Devices 91
    Install and Configure a Basic Wired/Wireless SOHO Network 98
    Compare and Contrast Wireless Networking Protocols 109
    Summarize the Properties and Purposes of Services Provided by Networked Hosts 119
    Network Configuration Concepts 123
    Using Networking Tools 143
    Review All the Key Topics 149
    Complete the Tables and Lists from Memory 149
    Define Key Terms 150
Chapter 3 Hardware 159
    “Do I Know This Already?” Quiz 159
    Basic Cable Types 164
    Common Connectors 193
    Installing RAM Types 194
    Installing Storage Devices 206
    Installing Motherboards, CPUs, and Add-on Cards 228
    Peripheral Types 296
    Printer 296
    Power Supplies 309
    Custom Components 319
    Common Devices 327
    SOHO Multifunction Devices 332
    Print Technologies 339
    Review All the Key Topics 366
    Complete the Tables and Lists from Memory 369
    Define Key Terms 369
Chapter 4 Virtualization and Cloud Computing 387
    “Do I Know This Already?” Quiz 388
    Common Cloud Models 391
    Client-Side Virtualization Overview 398
    Review All the Key Topics 404
    Define Key Terms 405
Chapter 5 Hardware and Network Troubleshooting 409
    “Do I Know This Already?” Quiz 409
    Troubleshooting Methodology 414
    Troubleshooting Motherboard, RAM, CPU, and Power Issues 415
    Recommended Tools 439
    Troubleshooting Hard Drives and RAID Arrays 445
    Troubleshooting Video, Projector, and Display Issues 453
    Mobile Device Troubleshooting 462
    Printer Troubleshooting 474
    Network Troubleshooting 487
    Review All the Key Topics 492
    Complete the Tables and Lists from Memory 495
    Define Key Terms 495
Part 2: Core 2
Chapter 6 Operating Systems 505
    “Do I Know This Already?” Quiz 505
    Common Operating Systems 508
    Microsoft Windows Versions 518
    OS Installation and Upgrade Methods 520
    Command Line Tools 540
    Control Panel Utilities 601
    Summary of Installation and Configuration Concepts 615
    Networking Microsoft Windows 616
    macOS and Linux 649
    Review All the Key Topics 671
    Complete the Tables and Lists from Memory 675
    Define Key Terms 675
Chapter 7 Security 685
    “Do I Know This Already?” Quiz 686
    Physical Security Measures 689
    Logical Security Concepts 694
    Wireless Security Protocols and Authentication 701
    Malware Removal and Prevention 704
    Social Engineering Threats and Vulnerabilities 714
    Microsoft Windows OS Security Settings 719
    Security Best Practices to Secure a Workstation 725
    Securing Mobile Devices 734
    Data Destruction and Disposal 741
    Configuring Security on SOHO Networks 742
    Review All the Key Topics 751
    Define Key Terms 752
Chapter 8 Software Troubleshooting 759
    “Do I Know This Already?” Quiz 759
    Troubleshooting Microsoft Windows OS Problems 762
    Troubleshooting PC Security Issues 770
    Best Practice Procedure for Malware Removal 773
    Troubleshoot Mobile OS and Application Issues 774
    Troubleshoot Mobile OS and Application Security Issues 780
    Review All the Key Topics 786
    Complete the Tables and Lists from Memory 786
    Define Key Terms 787
Chapter 9 Operational Procedures 793
    “Do I Know This Already?” Quiz 793
    Best Practices and Documentation 798
    Change Management 801
    Disaster Prevention and Recovery 804
    Explain Common Safety Procedures 811
    Environmental Impacts and Appropriate Controls 823
    Addressing Prohibited Content or Activity 828
    Communication Techniques and Professionalism 833
    Scripting Basics 836
    Remote Access Technologies 840
    Review All the Key Topics 843   
    Complete the Tables and Lists from Memory 843
    Define Key Terms 844
Part 3: Final Preparation
Chapter 10 Final Preparation 851
    Exam Information 851
    Getting Ready 890
    Tools for Final Preparation 892
    Suggested Plan for Final Review/Study 896
    Summary 896
Appendix A Answers to the “Do I Know This Already?” Quizzes and Review Question Sections 897
Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923


Online Only Elements
Appendix C Memory Tables
Appendix D Answer Key to Memory Tables
Appendix E Study Planner
Glossary


97807897605107, TOC, 8/1/19

Updates

Errata

We've made every effort to ensure the accuracy of this book and its companion content. Any errors that have been confirmed since this book was published can be downloaded below.

Download the errata (44 KB .doc)

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020