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JON WILLIAM TOIGO is an independent consultant with nearly 20 years of experience in corporate IT and business technology consulting. His clients have included AT&T, Cisco, Citrix, Compaq, IBM, Hewlett-Packard, and a host of other technology producers and consumers. His nine books include The Holy Grail of Data Storage and Disaster Recovery Planning, Second Edition (Prentice Hall PTR). He has also published more than 1,000 articles in the business trade press.