Mike Latimer has worked at Novell's support organization for ten years, including expert third-level support on GroupWise and eDirectory. Mike is one of the founding members of Novell's SUSE LINUX Server support team, and provides advanced Linux training within the Novell organization, including Linux Professional Institute (LPI) courses and Guru training for Novell's technical staff.
Jeffrey L. Harris, a ten-year veteran of Novell, has worked throughout the Novell organization, including stints in Novell Technical Services, Major Market Sales Operations, Technical/Product Marketing, and Contract Management. Mr. Harris has written books, articles, marketing collateral, and technical white papers on several products and technologies, including directories, network and Internet security, network protocols, and proxy caching. Mr. Harris has a B.S. in Computer Science and a Masters of Business Administration (MBA).