The authors: Dr. Hanns-Martin Meyer, as chairman of the board of iXOS Software AG, is responsible for the department of Professional Services and the R/3 NT Competence Center. Robert Kolbinger works as a project manager in the R/3 NT Competence Center. Stefan Huth has worked for several years as a consultant and project manager in the R/3 Competence Center. Visit us on the World Wide Web at: http://www.awl-he.com/computing http://www.awl.com/cseng