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Curtis Murphy, CCIE No. 1521, is an engineer in Cisco's Serviceability Design Department in Research Triangle Park, specializing in IOS software products. He has worked in the networking industry since 1989 and at Cisco since 1994. While at Cisco, he has worked both as an IBM protocols specialist in the Technical Assistance Center and as a software engineer in IOS Software Development for mid-range and high-end routers.