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Scott Schnoll is the Product Support Manager for TNT Software, a Microsoft Gold Certified Partner that specializes in Windows system and network-management applications. Scott is an MCSE, an MCT, an MCSA, and a long-time Microsoft Most Valuable Professional (MVP). He is a coauthor of the forthcoming book, Exchange 2003 Resource Kit (Microsoft Press), and was the lead author for Exchange 2000 Server: The Complete Reference (McGraw-Hill Osborne Media, 2001). He also has written numerous articles for Exchange & Outlook Magazine and is currently the resident Exchange Expert at SearchWin2000.com/SearchExchange.com/ TechTarget.com. Scott is a regular speaker at Microsoft conferences, including MEC and TechEd, and industry conferences, such as Comdex, TechMentor, and others, where he presents on topics such as Exchange, clustering, IIS, and security.