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Dr. Sami Zahran is one of the chief advocates of software process improvement and its impact on organizations. He has over three decades of experience in the software industry assuming senior positions with large organizations including ICL, the United Nations, DEC and currently with IBM. He was trained in Software Process Improvement at the Software Engineering Institute at Carnegie Mellon University. Dr Zahran regularly teaches courses on the subject and is an invited speaker at numerous international conferences and workshops.