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DANIEL A. MENASCÉ is Professor of Computer Science at George Mason University, and a fellow of the Association for Computing Machinery.
VIRGILIO A. F. ALMEIDA is Professor of Computer Science at the Federal University of Minas Gerais, Brazil, and formerly held visiting positions at Xerox PARC and Boston University.
The authors' interests include performance modeling and capacity planning for large-scale Web and e-commerce environments.