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Mark Edward Soper has worked with computers and related technologies since 1983, and specializes in technology education through training, writing, and public speaking. Scott Mueller (Barrington Hills, IL) is the author of Upgrading and Reparing PCs, the bestselling computer hardware book of all time. David Prowse (Bethlehem, PA) is currently a network security engineer and is the creator of Guru Computer Training, Inc, a web-based training company. Scott Honeycutt (Charlotte, TN) is a technical trainer with more than ten years of networking industry experience.