Kristina M. Manalo
Kristina Maria Manalo has more than 12 years of experience writing for scientific, business, and information technology audiences. Having supported IT projects as technical writer, systems engineer, project manager, and strategy consultant, Kristina brings both breadth and depth to her work. Drawing from her experience with multinational organizations spanning the academic, pharmaceutical, finance, retail, and telecommunications industries, Kristina's work is both immediate and relevant. Her career in information and communications technology extends from North America to Europe, the Nordic region, North Africa, and Asia Pacific; it embraces both established and emerging terrestrial and wireless network technologies. She has earned certifications as MCSA, CCNA, CCDA, CCNP, Cisco Firewall Specialist, and Cisco IDS Specialist and is currently pursuing her CCSP. In addition to studying literature at Warwick University in Coventry, England, she holds a bachelor's of science degree in molecular biology from the University of Wisconsin-Madison. When she's not busy installing and configuring satellite wide-area networks, Kristina enjoys both technical and nontechnical writing, playing the piano, running, and exploring London and the English countryside.
Kristina M. Manalo
Daniel P. Newman has been in the computer industry for more than 11 years, working as a consultant, systems integrator, programmer, development manager, and technical trainer for projects all over the world. As a systems integrator, Daniel has implemented several computer and network solutions to a wide variety of industries, ranging from titanium plants, diamond mines, robotic-control systems, and secure Internet banking. The exposure to countries such as Australia, Brazil, Canada, Chile, Malaysia, New Zealand, the United States, and the United Kingdom has given him expertise in presenting and implementing computer network solutions despite various cultural challenges and language barriers. Daniel is currently working as a senior technical trainer for Cisco and Microsoft products. He holds the following certifications: CCNP, CCDA, CSS1, CCSP, INFOSEC, MCSA, MCSE, MCDBA, MCT, A+, Network+, I-Net+, Server+, Security+, and Linux+. Daniel has also authored the Cisco PIX Firewall CSPFA 642-521 and has been a technical editor for CSI Safe 642-541 certification books in the CCSP Exam Cram 2 series. In his free time, when he is not trying to learn about the inside details of computing, Daniel enjoys hiking, scuba diving, Tai-Chi, and Aikido.
Kristina Maria Manalo has more than 12 years of experience writing for scientific, business, and information technology audiences. Having supported IT projects as technical writer, systems engineer, project manager, and strategy consultant, Kristina brings both breadth and depth to her work. Drawing from her experience with multinational organizations spanning the academic, pharmaceutical, finance, retail, and telecommunications industries, Kristina's work is both immediate and relevant. Her career in information and communications technology extends from North America to Europe, the Nordic region, North Africa, and Asia Pacific; it embraces both established and emerging terrestrial and wireless network technologies. She has earned certifications as MCSA, CCNA, CCDA, CCNP, Cisco Firewall Specialist, and Cisco IDS Specialist and is currently pursuing her CCSP. In addition to studying literature at Warwick University in Coventry, England, she holds a bachelor's of science degree in molecular biology from the University of Wisconsin-Madison. When she's not busy installing and configuring satellite wide-area networks, Kristina enjoys both technical and nontechnical writing, playing the piano, running, and exploring London and the English countryside.
Daniel P. Newman
Andrew Whitaker, CCSP™, is the Director of Enterprise InfoSec and Networking for TechTrain, where he performs penetration tests and teaches ethical hacking and Cisco® courses. He has been working in the IT industry for more than ten years, specializing in Cisco and security technologies, and has performed penetration tests for numerous financial institutions and Fortune 500 companies.
Daniel P. Newman, CISSP, CCSP, has been in the computer industry for over 12 years specializing in application programming, database design and network security for projects all over the world. He is the managing director and chief security officer for Tribal Knowledge Security and specializes in penetration testing and advanced technical training in Cisco, Microsoft, and Ethical Hacking topics.
Daniel P. Newman
Daniel P. Newman has been in the computer industry for more than 11 years, working as a consultant, systems integrator, programmer, development manager, and technical trainer for projects all over the world. As a systems integrator, Daniel has implemented several computer and network solutions to a wide variety of industries, ranging from titanium plants, diamond mines, robotic-control systems, and secure Internet banking. The exposure to countries such as Australia, Brazil, Canada, Chile, Malaysia, New Zealand, the United States, and the United Kingdom has given him expertise in presenting and implementing computer network solutions despite various cultural challenges and language barriers. Daniel is currently working as a senior technical trainer for Cisco and Microsoft products. He holds the following certifications: CCNP, CCDA, CSS1, CCSP, INFOSEC, MCSA, MCSE, MCDBA, MCT, A+, Network+, I-Net+, Server+, Security+, and Linux+. Daniel has also authored the Cisco PIX Firewall CSPFA 642-521 and has been a technical editor for CSI Safe 642-541 certification books in the CCSP Exam Cram 2 series. In his free time, when he is not trying to learn about the inside details of computing, Daniel enjoys hiking, scuba diving, Tai-Chi, and Aikido.
Ed Tittel
Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several different network operating systems throughout his 20-year career. Dan takes pride in turning complex, technical topics into easy-to-understand concepts. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, virtual private networks (VPNs), and other security solutions in addition to designing and implementing messaging and business solutions for large and small organizations.
Dan is the author of Exam Cram 2: Managing and Maintaining a Windows Server 2003 Environment and a co-author for the best-selling books Exam Cram 2: Windows XP Professional and Exam Cram 2: Windows 2000 Professional, all published by Que Publishing. Dan frequently speaks at conferences across North America, including Advisor DevCon conferences and Windows & .NET Magazine Connections conferences. A graduate of USC's School of Business in 1983, Dan has authored more than 300 video-based and CD-ROMߢased computer training courses, including instructional titles on installing, configuring, and administering Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, and Windows Server 2003. He is also a featured video trainer for courses on Microsoft Exchange Server, Microsoft Outlook, and Intuit's QuickBooks small business accounting software. Dan is the video trainer for ExamBlastߗindows XP Professional and for the QuickBooks Pro training series on video and CD-ROM from BlastThroughLearning.com.
Dan and his family live in the Santa Rosa Valley area in Southern California, near the city of Camarillo. Dan lives with his lovely wife, Alison; their 8-year-old daughter, Alexis; their 5-year-old son, Brendan; and their golden retriever, Brandy. When he's not writing, researching, or consulting, Dan enjoys traveling with his family, swimming, playing racquetball and basketball, rooting for the Los Angeles Galaxy soccer team and the L.A. Lakers, going for long walks, listening to music, and exploring new age spirituality. Dan can be contacted via email at Dan@TechPartners.info.
Philip Wiest is a nationally known professional technical trainer who has presented more than 1,200 Cisco and Microsoft seminars to more than 37,000 students throughout the United States, Canada, the United Kingdom, and Australia since 1989 for Skillpath Seminars, CompuMaster Seminars, Prime Learning International, and Dun & Bradstreet. He has earned several prominent certifications, including the MCSE; CCNP; CCDA; Network+; Server+; Security+; A+; and, most recently, the new MCDST designation.
He delights audiences by crashing (often with little effort) and then resurrecting (often with much effort) unsuspecting software programs and network applications. His unique, irreverent, solutions-oriented style is at once humorous and insightful.
Philip's clients include The Walt Disney Company, the FBI, American Express, the National Association of Recording Merchandisers, ARCO, Bank of America, KPMG, Sony, EMI Records Group N.A., the National Association of Realtors, Warner Bros., and on and on.
Since graduating from the University of Pennsylvania, he has published more than 200 newspaper and magazine articles, received dozens of national training awards, and completed 15 marathons. He resides in Santa Monica, California, never more than a stone's throw from a keyboard or a microphone.
Ed Tittel
Ed Tittel is a 30-year-plus veteran of the computing industry who has worked as a programmer, a technical manager, a classroom instructor, a network consultant, and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli, and NetQoS. He has written and blogged for numerous publications, including Tom's IT Pro, PearsonITCertification, and GoCertify; and is an author on more than 100 computing books with a special emphasis on information security, Web markup languages and development tools, and Windows operating systems.