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  1. Sams Teach Yourself Microsoft Windows 2000 Professional in 10 Minutes
  2. Table of Contents
  3. Copyright
  4. Tell Us What You Think!
  5. About the Authors
  6. Introduction
  7. Conventions Used in This Book
  8. Lesson 1. Navigating Windows 2000 Professional
  9. What Is Windows 2000 Professional?
  10. Starting Windows 2000
  11. Understanding the Windows Desktop
  12. Using the Mouse
  13. Using the Start Button
  14. Using the Taskbar
  15. Shutting Down Windows 2000 Professional
  16. Lesson 2. Working with a Window
  17. What Is a Window?
  18. Opening a Window
  19. Sizing a Window with Maximize, Minimize, and Restore
  20. Sizing a Window's Borders
  21. Using Scroll Bars
  22. Moving a Window
  23. Viewing a Window's Contents
  24. Closing Windows
  25. Lesson 3. Using Menus
  26. Using Toolbar Buttons
  27. What Is a Menu?
  28. Choosing Menu Commands
  29. Reading a Menu
  30. Using Shortcut Keys Instead of Menus
  31. Using Shortcut Menus
  32. Lesson 4. Using Windows 2000 Professional Help
  33. Getting Help in Windows 2000
  34. The Help Window
  35. Using Windows Online Help
  36. Using Web Help
  37. Lesson 5. Using Dialog Boxes
  38. What Is a Dialog Box?
  39. Using the Components of a Dialog Box
  40. Using the What's This? Feature
  41. Using Text Boxes
  42. Using Option Buttons
  43. Using Check Boxes
  44. Using Command Buttons
  45. Using Property Sheets and Tabs
  46. Lesson 6. Working with Multiple Windows and Applications
  47. Opening a Windows Application
  48. Viewing an Application's Window
  49. Exiting an Application
  50. Arranging Windows on the Desktop
  51. Moving Between Applications
  52. Moving Between Windows in the Same Application
  53. Lesson 7. Copying, Moving, and Linking Between Windows and Applications
  54. Using the Clipboard
  55. Selecting Text for Copying or Moving
  56. Selecting Graphics
  57. Copying Information Between Windows
  58. Moving Information Between Windows
  59. Sharing Information Between Applications
  60. Understanding Linking
  61. Creating Links
  62. Understanding Embedding
  63. Embedding Objects
  64. Using the ClipBook Viewer
  65. Lesson 8. Using My Computer
  66. What Is My Computer?
  67. Browsing Folder Options
  68. The My Computer Menu
  69. The My Computer Toolbars
  70. Customizing View Columns
  71. Lesson 9. Managing Files with My Computer
  72. Selecting Files and Folders
  73. Moving Files and Folders
  74. Copying Files and Folders
  75. Deleting Files and Folders
  76. Renaming Files and Folders
  77. Using Windows Explorer
  78. Creating Shortcuts
  79. Searching for Files and Folders
  80. Lesson 10. Using WordPad
  81. What Is WordPad?
  82. Moving the Text Insertion Point
  83. Inserting and Deleting Text
  84. Selecting, Cutting, Copying, and Pasting Text
  85. Formatting a Document
  86. Saving a Document and Exiting WordPad
  87. Lesson 11. Understanding File Properties and the Recycle Bin
  88. Filenames
  89. File Size
  90. File Creation Date and Time
  91. File Attributes
  92. Viewing Properties
  93. Managing the Recycle Bin
  94. Opening the Recycle Bin
  95. Emptying the Recycle Bin
  96. Restoring Files
  97. Recycle Bin Properties
  98. Lesson 12. Printing
  99. Installing a Printer
  100. Printing from an ApplicationControlling the Print Job
  101. Working with the Print Folder
  102. Controlling the Print Job
  103. Using Drag and Drop
  104. Lesson 13. Using My Network Places
  105. What Is a Network?
  106. About Clients and Servers
  107. What Is My Network Places?
  108. Logging On to a Network
  109. Accessing My Network Places
  110. Logging Off a Network
  111. Lesson 14. Using the Control Panel
  112. What Is the Control Panel?
  113. What Can You Accomplish in the Control Panel?
  114. Selecting a Screen Saver
  115. Configuring Video Options
  116. Configuring Sound Options
  117. Configuring Multimedia Devices
  118. Configuring Your Keyboard and Mouse
  119. Lesson 15. Using Outlook Express Mail
  120. Opening and Closing Outlook Express Mail
  121. The Outlook Express Mail Window
  122. Sending a Message
  123. Using the Windows Address Book
  124. Retrieving and Reading Your Messages
  125. Saving a File Attached to a Message
  126. Replying to a Message
  127. Deleting Old Messages
  128. Lesson 16. Sharing Workstations and Setting Passwords
  129. Assigning Passwords to Screen Savers
  130. Changing Your Password
  131. Sharing Resources on Your Computer
  132. Sharing Folders and Disk Drives on Your Computer
  133. Setting File Permissions
  134. Creating and Sharing a Printer
  135. Sharing an Already-Defined Printer
  136. Setting Printer Permissions
  137. Lesson 17. Using Internet Explorer 5
  138. Starting Internet Explorer 5
  139. Navigating the IE5 Window
  140. The IE5 Toolbars
  141. Navigating a Web Page
  142. Reading URLs
  143. Visiting a Web Site
  144. Understanding Links
  145. Understanding Caching
  146. Lesson 18. Web Site and Document Searching
  147. Understanding Searches
  148. Creating a Web Search
  149. Searching for Text on a Web Page
  150. Lesson 19. Troubleshooting, Restarting, and Disaster Planning
  151. Task Manager
  152. Restarting Windows 2000
  153. What is a Computer Virus?
  154. Curing and Preventing Computer Viruses
  155. Creating a Startup Disk
  156. Troubleshooting Windows 2000
  157. Lesson 20. Customizing the Windows 2000 Environment
  158. Creating Shortcuts
  159. Arranging Icons
  160. Choosing Colors and Backgrounds
  161. Changing Fonts
  162. Customizing the Taskbar
  163. Changing the Time or Date
  164. Creating Custom Toolbars
Recommended Book

Recommended Book

Sams Teach Yourself Microsoft Windows 2000 Professional in 10 MinutesSams Teach Yourself Microsoft Windows 2000 Professional in 10 Minutes

Learn More Buy

Recommended Book

Recommended Book

Sams Teach Yourself Microsoft Windows 2000 Professional in 10 MinutesSams Teach Yourself Microsoft Windows 2000 Professional in 10 Minutes

Learn More Buy

Troubleshooting Windows 2000

Windows 2000 contains many tools to help you troubleshoot problems. Some of these tools are interactive, and use a question and answer method of helping you to solve a problem. You might consider trying this method before you contact your System Administrator or Help Desk if you are experiencing a problem.

For example, let's say that you are having problems printing to a particular printer. Using Windows 2000 Help, find the troubleshooters(list) located under troubleshooting tools in the Help index. Here, you find a large list of troubleshooters available to help you (see Figure 19.2).

19fig02.jpg

Figure 19.2 Here, troubleshooters are available to help you interactively.

Click the Print troubleshooter and the interactive troubleshooter goes to work (see Figure 19.3).

19fig03.gif

Figure 19.3 Here, we indicate to the Print troubleshooter that we are having problems with our network printer.

Follow the troubleshooter until you have resolved your problem. It's not guaranteed that you can solve all Windows 2000 problems in this way, but it is a great learning tool and the interactive troubleshooters help you to learn more about your computer and how it works by suggesting resolutions to your problems, requiring action on your part.

I'd like to suggest that you mark the troubleshooting list for future reference. When you need troubleshooting help, it will be convenient to find this page quickly. Do this by selecting the troubleshooting list, clicking the Favorites tab and clicking the Add button. Figure 19.4 shows the troubleshooting page added to our Favorites in the Help database.

19fig04.jpg

Figure 19.4 Adding the troubleshooting list to your Help Favorites makes it easy to find when you need it again. Double click the item in the Favorites Topics to see the page.

In this lesson, you learned about restarting, using Task Manager, troubleshooting, and computer viruses. In the next lesson, you'll learn how to customize Windows 2000.

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