Stakeholders and Generative AI

Apr 17, 2024

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This chapter is from the book 

The AI Revolution in Project Management: Elevating Productivity with Generative AI

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Key Points to Remember

As we have journeyed through this chapter, we have come to understand that the advent of artificial intelligence represents a particularly significant shift in the landscape of stakeholder management. It’s a shift we need to embrace as project managers.

The powerful analytics and communication capabilities of AI allow it to quickly process large volumes of data.
AI can streamline stakeholder identification and analysis.
Using AI, we can personalize stakeholder communications efficiently to more effectively meet stakeholder expectations and foster stronger engagement.
Real-world decision-making calls for human judgment, empathy, and an understanding of cultural and emotional nuances that AI might not fully grasp.

One notable gap is AI’s inability to understand the world in real time. For instance, the project manager upon learning from a colleague that a stakeholder is a keen golfer would naturally recall that and leverage this information to build a good relationship.

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