This chapter is from the book
This chapter is from the book
This chapter is from the book
Workshop
Case Study
Consider the following case study and questions. You can find the answers to the questions related to this case study in Appendix A, “Case Study Quiz Answers.”
Situation
While BigBank seems to be making progress across many fronts around the world, there are still key OneBank initiatives fumbling with restarts, replanning, and poorly executed next steps. Satish heard you talking about several techniques and exercises for navigating uncertainty and ambiguity. He would like you to chat with and answer the questions of several OneBank initiative leaders.
Quiz
How would you explain the difference between uncertainty and ambiguity in a single short sentence?
What technique or exercise might help a team look into the future and assess that future against a broad taxonomy of areas such as technology or economic factors?
If an organization wants to capitalize on what it already knows and what it already does but still transform itself incrementally, what technique covered this hour would be appropriate?
In what two ways does Bullseye Prioritization help a team figure out next steps?
Of the three horizons, which is said to be the most difficult to envision or achieve?
Which technique covered this hour might be useful for creating consensus when the next best step is elusive, and the team seems wishy-washy in what option they truly support?