The role of process
A SUCCESSFUL DEVELOPMENT project satisfies or exceeds the customer's expectations, is developed in a timely and economical fashion, and is resilient to change and adaptation. The development life cycle must promote creativity and innovation. At the same time, the development process must be controlled and measured to ensure that the project is indeed completed. "Creativity is essential to the crafting of all well-structured object-oriented architectures, but developers allowed completely unrestrained creativity tend to never reach closure. Similarly, discipline is required when organizing the efforts of a team of developers, but too much discipline gives birth to an ugly bureaucracy that kills all attempts at innovation."3 A well-managed iterative and incremental life cycle provides the necessary control without affecting creativity.