Home > Articles > Web Services > XML

This chapter is from the book

This chapter is from the book

Content-Oriented Components

Delivering XML content to users requires off-the-shelf components for authoring, presenting, and delivering human-readable XML content. The principal benefit of XML as a content standard is that content from all sources uses the same infrastructure. Different groups of authors may contribute content, and it is easy to convert data from applications into content for users. Unfortunately, this capability raises the complexity of the authoring task because authors need to merge static content seamlessly from numerous contributors with dynamically generated content from applications. Well-defined processes become critical to coordinating multiple content production paths.

There are three things authors must do to take advantage of XML's benefits for content delivery: (1) format content as XML documents, (2) create layouts for this content, and (3) follow a rigorous production process to ensure uniform quality. Authoring tools, layout tools, and content management components provide the functionality necessary to deliver high-quality, high-appeal content quickly.

Authoring Tools

Much XML content includes static documents produced by human authors. Creating them with a text editor is a slow and error-prone process. Moreover, many documents have primarily static content with select pieces of information extracted dynamically from an application. Authors certainly do not want to have to enter programming-related tags manually to drive this capture process. Document authoring tools offer three primary features for improving productivity.

First, they offer word processing-like interfaces that enable authors to create ad hoc documents. This feature separates the free text information from the layout. Second, they offer a wizard- or form-based interface that authors can use to populate documents conforming to a more detailed DTD or Schema. This feature speeds data entry for content such as customer contact reports. Finally, they include features for specifying placeholders for application content that a content server uses to insert dynamic values at delivery time. This feature requires integration with a runtime content processing engine. While different products offer different mixes of these three features and are evolving quickly, some of the most popular products include Arbortext's Epic Editor, XMLSpy's Document Editor, and SoftQuad's XMetaL.

Layout Tools

XSL is a highly sophisticated layout description language. A large proportion of layout designers with the necessary graphical design background may not have the technical background necessary to create stylesheets by hand. Therefore, they need stylesheet layout tools for automatically configuring different page regions to display different types of elements and specifying the text formatting based on rules such as element type and attribute values. These tools must also be aware of DTDs and Schema so that authors can match detailed layouts with detailed formats.

Typically, layout tools allow designers to work in either concrete or abstract modes. In a concrete mode, the designer has an example XML content document and applies formatting to that document's information. The tool then abstracts this information to generate a generic stylesheet. By using several example content documents, the author can ensure complete coverage of different possible cases. In an abstract mode, the designer applies formatting rules to a DTD or Schema. This approach gives the author more flexibility in dynamically determining how to present information based on its value, but it is not as intuitive. Before selecting a layout tool, you should work with your designers to decide which mode is more important. The best tools allow designers to switch between modes, but they still tend to emphasize one over the other. Leading products include Arbortext's Epic Editor, eXcelon's Stylus Studio, IBM's XSL Stylesheet Editor, Whitehill <xsl> Composer and XMLSpy's XSLT Designer.

Content Management Components

As an organization adopts XML, more and more people become involved in authoring XML content. As with HTML and SGML, managing this content poses a logistical challenge. Moreover, because software will automatically generate many documents, there is the possibility for new challenges and even greater content volume. Figure 5-7 shows the generic architecture of a CMS that can help address this problem. As shown, CMSs typically have several major components.

Figure 5-7Figure 5-7 Generic CMS Architecture


  • Repository. The repository provides a robust and fault-tolerant location for storing XML documents, stylesheets, and DTDs or Schema. It consists of an interface that enables the content management system to store and retrieve information, a manager that controls storage mechanisms, and the storage mechanisms themselves. These mechanisms may include filesystems, relational databases, or object databases.

  • Version control. The version control subsystem performs two functions. First, it prevents multiple authors from simultaneously making changes in the same content. Second, it maintains a version tree of all content. All requests to store or retrieve content must go through the version control system because it maintains the mapping of logical versions to physical data. CMSs that support WebDAV for version control offer the advantage of easier interoperability with different types of authoring clients.

  • Authoring workflow. A content management system needs a component to coordinate the contributions and revision process. Typically, this coordination includes the maintenance of an authoring schedule and assignments for each author. It ensures the routing of documents from one author to another based on content dependencies. As published content reflects on the organization, this routing may also include approval and revision workflow.

  • Content processing. Once authors have submitted content, the CMS may offer a number of processing functions. Foremost among these functions is content indexing. If you commit to managing all your content within a CMS, you rely on the search functions it provides. To perform such searches efficiently, authors need to specify how to index the content. In cases where documents include dynamic information bound to application data, another processing function includes accessing, formating, and distributing this data. Some CMSs offer advanced filtering and transformation processing to create different views of content suitable for different audiences automatically. For example, a filter might specify how to generate a summary view for a particular type of document automatically.

  • Deployment management. When content becomes ready for consumption, an administrator must release it for distribution. Depending on the channel, managing this deployment may take several forms. For static content intended for Web servers, it might create the directory structure and install it in all the Web server machines. For dynamic content intended for Web servers, it may require a substantial amount of configuration information governing network topology, access control, and performance parameters. In cases where you intend to syndicate your content, the CMS will need additional information to manage this process.

There are a wide variety of CMSs, each with its own target use. Content management is a complicated topic, and the choice of product requires considerable analysis. Factors to consider include the primacy of Web over other channels, the use of non-XML formats, and integration with dynamic data sources. Products to consider include Arbortext's Epic E-Content Engine (no repository), BroadVision Publishing Center, Chrystal's Astoria, Documentum4i, Interwoven TeamSite, OmniMark Technologies'/OmniMark, Red Bridge Interactive's DynaBase, SiberLogic's SiberSafe, and Vignette's Content Suite.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020