- How to Use This Catalog
- Form and Content of Process Catalog Entries
- Application Optimization
- Asset Management
- Budget Management
- Business Continuity
- Business Relationship Management
- Capacity Planning
- Change Management
- Configuration Management
- Contract Management
- Contractor Management
- Cost Recovery
- Data Storage Management
- Facilities Management
- Inventory Management
- Job Scheduling
- Negotiation Management
- Network Management
- Output Management
- Performance Management
- Problem Management
- Production Acceptance
- Production Control
- Physical Database Management
- Quality Assurance
- Security Management
- Service-Level Management
- Service Request Management
- Software Distribution
- System Monitoring
- Tape Management
- Workload Monitoring
Quality Assurance
This process aims to establish, support, and enforce corporate quality standards associated with every process in the company. It is deeply involved with acceptance testing, and it performs audits of applications, infrastructure, and life-cycle procedures. It also tracks trending of tolerance levels for operations.
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Tasks |
Skills |
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Simulation tools Quality-assurance tools Life-cycle tools and processes Trending tools
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Staffing |
Automation Technology |
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Best Practices |
Metrics |
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Process Integration |
Futures |
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