- How to Use This Catalog
- Form and Content of Process Catalog Entries
- Application Optimization
- Asset Management
- Budget Management
- Business Continuity
- Business Relationship Management
- Capacity Planning
- Change Management
- Configuration Management
- Contract Management
- Contractor Management
- Cost Recovery
- Data Storage Management
- Facilities Management
- Inventory Management
- Job Scheduling
- Negotiation Management
- Network Management
- Output Management
- Performance Management
- Problem Management
- Production Acceptance
- Production Control
- Physical Database Management
- Quality Assurance
- Security Management
- Service-Level Management
- Service Request Management
- Software Distribution
- System Monitoring
- Tape Management
- Workload Monitoring
This chapter is from the book
This chapter is from the book
This chapter is from the book
Performance Management
The aim of this process is to manage and maintain end-to-end performance for all workloads and environments.
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Tasks |
Skills |
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Staffing |
Automation Technology |
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Best Practices |
Metrics |
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– Systems requiring sub-second transaction response time – Collaborative systems – Decision-support systems – Systems supporting remote users – Batch operations
– Workload managers – Service-level agreements |
– CPU service times – Response times – Batch turnaround – Decision-support systems/database applications response times
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Process Integration |
Futures |
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Analyze performance of IT systems, storage, and networks 
Performance analyst