- Introduction
- Fatal Fallacy 1: Presuming That Major Components of Facilities Management Are All Addressed
- Fatal Fallacy 2: Believing That the Roles and Responsibilities of Key Individuals Are Clearly Defined and Understood
- Fatal Fallacy 3: Thinking That the Owner of the IT Facilities Management Process Is Adequately Qualified and Trained
- Fatal Fallacy 4: Relying Solely on Environmental Monitoring to Eliminate Supplemental Analysis
- Fatal Fallacy 5: Ignoring the Nurturing of Human Relationships
- Harris Kern's Enterprise Computing Institute
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Fatal Fallacy 5: Ignoring the Nurturing of Human Relationships
Data center managers sometimes ignore the value of developing strong personal relationships with key individuals outside their own departments. These external individuals vary from shop to shop, but usually include the managers and foremen of the company's facilities department and representatives of government inspection agencies. IT managers responsible for data center facilities don't always view relationship building as an integral part of their job, focusing instead on the more technical, non-human aspects of their work.
This fallacy can become fatal if data center facility managers alienate these key external individuals to such an extent that they delay critical physical expansions or upgrades required to sustain a stable operating environment.