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Organization Structure
Following are several recommendations on where to structure production control. As mentioned earlier, the primary objective of the production control group is to ensure RAS.
In this discussion, the infrastructure support and development organization is referred to as Enterprise Infrastructure Services (EIS). Organizations 1 and 2 (shown in Figures 1 and 2 below) have the production control department reporting directly into the Vice President of EIS. For medium to larger-sized organizations, this is probably the better structure. This function needs visibility throughout the enterprise. You don't want to bury it somewhere in the organization. For smaller shops, organization #3 will be effective. These are the primary reasons for designing organizations 1 and 2 in this manner:
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Bring visibility and focus to process design, development, accountability, and management at the enterprise level.
Breed senior technical resources by having level two and level three personnel reporting to the same manager.
Offload daily tactical activities from senior technical staff so they can have the time for strategic system management initiatives
Figure 1 Organization 1.
Figure 2 Organization 2.
These are the primary reasons behind the design of organization 3:
Breed senior technical resources by having technical staff work together regardless of technology.
Bring visibility and focus to process design, development, accountability, and management at the enterprise level.
Figure 3 Organization 3.
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