- SharePoint 2013’s Community Reference in Terms of Social Computing
- Features and Practices of SharePoint Communities in Terms of Social Computing
- The Community Portal Template Versus the Community Site Template
- My Sites in SharePoint Server 2013
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The Community Portal Template Versus the Community Site Template
SharePoint 2013’s Community Portal template is actually an enterprise site template with a web part page and has the inherent capability to provide search-driven results—that is, audience-driven results. This template provides additional web parts such as the “Popular Communities” web part to display communities that are flourishing and are very active, which is ultimately determined by the number of replies to posts as well as the number of members within the community.
The Community Portal page can be accessed from the Sites link on a user’s My Site. It is important to note that you can have only one Community Portal per SharePoint Server 2013 farm. The Community Site template contains the same base list, libraries, and features of a standard SharePoint Team Site template.
It is important to add the SharePoint Community features to your overall SharePoint Roadmap as well as governance model because this provides an additional layer of sites as well as a possible hierarchical element to your existing navigation and overall SharePoint topology.
Many of the terms used within SharePoint communities are common to other areas of SharePoint Sites; however, the following terms are new, and you should understand and champion them when implementing communities into your SharePoint 2013 platform.
The Community Moderator
The moderator is a community member who has permission and access to tools to manage, or moderate, the community settings and members. The moderator should be deeply involved and tasked with reviewing and addressing posts that are flagged as inappropriate, as well as sometimes combining sets of “discussions” or threads to better organize them for consumption by the user base.
The moderator should also set rules per the organization’s governance model for discussions and the quality of content that exists within the community, as well as champion the community to ensure that it’s being used and does not become “stale” and irrelevant.
Community Reputation
Each and every member of a SharePoint Community Site earns a reputation within the community based on specific activities and feedback from other members. This can occur when the member’s posts are liked or an answer to a discussion is rated as a best answer provided. The new reputation functionality is maintained at the site level and is specific only to that individual Community Site.
A member may be more knowledgeable in a specific area or Community, and thus may have a stronger reputation in a different community due to his or her skill set and vast knowledge base on a specific topic or interest.
Gifted Badges
The Community moderator can provide or assign a community member with a gifted badge to designate the user as a special contributor of the community. These gifted badges help community users understand who are the possible experts in a given community and provide them with insight on who may be able to give them the best and most informed information.
The “Best Reply” Feature
Within a SharePoint Community discussion, multiple replies will be given on a specific topic or question, but one reply can be designated as the best reply. The best reply designation can be given by either the user who originally posted the topic or question or the moderators of the community. When a user starts to build up a number of best reply tags, the user will start to build a reputation within the community.