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Setting Up Other Types of Accounts on Your iPhone

Many types of online accounts provide different services, including email, calendars, contacts, social networking, and so on. To use these accounts, you need to configure them on your iPhone. The process you use for most types of accounts is similar to the steps you used to set up your iCloud account. In this section, you’ll learn how to configure Exchange, Google, Twitter, and Facebook accounts.

Configuring an Exchange Account

Microsoft Exchange is the most widely used system for corporate email. Your iPhone is compatible with Exchange, which is good news indeed. (You can even configure multiple Exchange accounts on your iPhone if you can’t get by with just one.) You can sync Exchange email, contact, calendar, reminder, and notes information on your iPhone; this works similarly to synchronizing with your iPhone using an iCloud account.

Before you can use Exchange on your iPhone, the Exchange server for your account must be configured to support iOS devices. Almost all are these days, but if the following steps don’t work, you’ll need to contact the department that supports the Exchange system you use to verify that iOS devices are supported. If they are supported but the following steps don’t work for you, ask for help from that department to get the account set up on your iPhone.

  1. On the Home screen, tap Settings.

    03fig33.jpg
  2. Tap Mail, Contacts, Calendars.

  3. Tap Add Account.

  4. Tap Exchange.

  5. Enter your email address.
  6. Enter your password.
  7. Change the description of the account if you want to use something more specific than Exchange.
  8. Tap Next. The information you’ve entered is verified. If it can’t be, you see a dialog box saying so and you’ll need to correct it. If it is, you see the types of information that you can sync via Exchange.

  9. Slide the switch to off (white) for any of the information you don’t want to be moved onto the iPhone. (If a switch is green, that type of information will be synced onto your iPhone.)
  10. Tap Save. The account configuration is saved, and you move back to the Mail, Contacts, Calendars screen where your Exchange account is displayed. Under the account description is the information that is synced with the account, such as Mail, Contacts, Calendars.

Performing Advanced Configuration of an Exchange Account

Like other types of accounts, you can do some additional, but optional, configuration:

  1. On the Mail, Contacts, Calendars screen, tap the Exchange account you want to configure.

  2. Tap the account.

  3. Use the Email, Server, Domain, Username, Password, and Description fields to make any changes needed. If the account is configured properly, you shouldn’t need to change any of these. But, if you have problems with the account, you can update or verify the settings on this screen. The one field you might need to use regularly is the Password field. If your organization requires your password to be reset periodically, you’ll need to enter the updated password in the Password field to be able to access your account. (See the sidebar “Annoying Warnings,” on the previous page, for some tips related to this.)
  4. Tap Advanced Settings.

  5. If necessary, you can change the status of the Secure Sockets Layer (SSL) setting. SSL is a means of encrypting data; most organizations use it, so this should be on (green).
  6. Tap Deleted Mailbox to store messages you delete there or Archive Mailbox if you want to retain deleted messages. (See the sidebar “Tweaking Your iCloud Account” in the previous section for information about S/MIME.)
  7. Tap Account.

  8. Tap Done.

  9. Tap the switch for the types of data to enable (green) or disable (white) syncing for that type.
  10. Tap Mail Days to Sync.

  11. Tap the amount of time over which Exchange information should be synced. For example, to have one week of Exchange information on your iPhone, tap 1 Week.
  12. Tap the return button, which is labeled with your email account’s description.

  13. Tap Mail. You start receiving information from your Exchange account according to your settings.

Configuring a Google Account

A Google account provides email, contacts, calendar, and note syncing that is similar to iCloud and Exchange. To set up a Google account on your iPhone, do the following:

  1. On the Home screen, tap Settings.

    03fig46.jpg
  2. Tap Mail, Contacts, Calendars.

  3. Tap Add Account.

  4. Tap Google.

  5. Enter your name.
  6. Enter your Google email address.
  7. Enter your Google account password.
  8. Change the default description, if you want to. This description appears on various lists of accounts, so you should use something easily recognizable.
  9. Tap Next. If your account information is verified, you briefly see check marks next to each item and move to the account options screen. If there is a problem with the information you entered, you need to correct it before your account can be verified.

  10. Enable the features of the account you want to access on the iPhone, which are Mail, Contacts, Calendars, and Notes. Do this by setting the switch for the feature to on (green) to add it to your iPhone or to off (white) if you do not want to include it on your iPhone.
  11. Tap Save. The account is saved, and the data you enabled becomes available on your iPhone.

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Last Update: November 17, 2020