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- User Roles
- Role Modeling Steps
- Two Additional Techniques
- What If I Have On-Site Users?
- Summary
- Developer Responsibilities
- Customer Responsibilities
- Questions
This chapter is from the book
This chapter is from the book
This chapter is from the book
This chapter is from the book
Customer Responsibilities
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You are responsible for looking broadly across the space of possible users and identifying appropriate user roles.
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You are responsible for participating in the process of identifying user roles and personas.
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You are responsible for ensuring that the software does not focus inappropriately on a subset of users.
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When writing stories you will be responsible for ensuring that each story can be associated with at least one user role or persona.
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While developing the software, you are responsible for thinking about how different user roles may prefer the software to behave.
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You are responsible for making sure that identifying and describing user roles does not go beyond its role as a tool in the process.