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The Imperative for a New Approach to Information Architecture

May 31, 2010

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Art of Enterprise Information Architecture, The: A Systems-Based Approach for Unlocking Business Insight

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1.2 Internal Information Environment Challenges

Chief Information Officers (CIOs) and business leaders are starting to take a careful look inward to see how their own Enterprise Information environment is evolving, and the results are not encouraging. Some of the existing information challenges are:

Accurate, timely information is not available to support decision-making.
A central Enterprise Information vision or infrastructure is not in place or commonly accepted. The information environment was built from the bottom up without central planning.
Data repositories number in the hundreds, and there is no way to count or track systems.
A governance of systems across function, business lines, or geography is lacking.
Severe data quality issues exist.
System integration is difficult, costly, or impossible.
Significant data and technology redundancy exists.
There is an inability to tie transactional, analytical, planning, and unstructured information into common applications.
Business leadership and IT leadership are at constant loggerheads with each other.
Analytic information is severely delayed, missing, or unavailable.
System investments are justified only at the functional level.
The IT project portfolio is prioritized in a constant triage mode, and it is slow to respond to new business imperatives.
The Total Cost of Ownership (TCO) is very high.

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