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Microsoft System Center Enterprise Suite Unleashed

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Microsoft System Center Enterprise Suite Unleashed

By Chris Amaris, Tyson Kopczynski, Alec Minty, Rand Morimoto
Published Apr 9, 2010 by Sams. Part of the Unleashed series.

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Description

Copyright 2010
Dimensions: 7" x 9-1/8"
Pages: 1056
Edition: 1st

Book
ISBN-10: 0-672-33319-8
ISBN-13: 978-0-672-33319-4

Microsoft System Center Enterprise Suite Unleashed is the first and only definitive real-world guide to the entire Microsoft System Center Enterprise Suite. It brings together tips, tricks, best practices, and lessons learned by top consultants who’ve deployed System Center in some of the world’s largest enterprises and most successful small businesses.

Drawing on years of early adopter and production experience, Rand Morimoto, Chris Amaris, and their team cover the entire System Center lifecycle and its components for system configuration, operations management, data protection, virtual machine management, help desk support, change management, asset control, capacity planning, and mobile device management. You’ll learn about individual components and how to integrate them to build automated, exceptionally efficient managed environments.

For smaller businesses, the book also presents Microsoft’s streamlined, lower-cost IT management offering, System Center Essentials 2010.

Use System Center Configuration Manager 2007 to image, update, manage, and support servers and clients
Proactively monitor your systems to identify and fix problems before they fail
Use System Center Data Protection Manager 2010 to provide reliable, timely backup/recovery
Implement and manage all aspects of virtualization, including virtual guest sessions on both Microsoft Hyper-V and VMware
Make the most of System Center Service Manager 2010’s integrated tools for managing help desks, incidents, assets, and changes
Use System Center Capacity Planner to properly size, procure, and deploy new systems
Remotely track, secure, patch, update, and support mobile devices with System Center Mobile Device Manager
Simplify small business IT management with System Center Essentials 2010’s wizards and auto-configuration components

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Sample Content

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Introduction to the Microsoft System Center Enterprise Suite

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Introduction 1

1 Introduction to the System Center Suite 5

What Is System Center? 5

Understanding System Center Configuration Manager 9

Understanding System Center Operations Manager 15

Understanding System Center Data Protection Manager 22

Understanding System Center Virtual Machine Manager 28

Understanding System Center Service Manager 33

Understanding System Center Capacity Planner 37

Understanding System Center Mobile Device Manager 40

Understanding System Center Essentials 43

Understanding System Center Licensing 46

Summary 47

Best Practices 48

2 System Center Configuration Manager 2007 R2 Design and Planning 51

Explaining How Configuration Manager Works 52

Understanding Content Distribution 57

Understanding Asset Management 61

Reporting from Configuration Manager 64

Configuration Manager Architecture Components 65

Securing Configuration Manager 79

Understanding Fault Tolerance and Disaster Recovery 84

Understanding Component Requirements 86

Configuration Manager Design Considerations 90

Planning for Native Mode 102

Understanding Client Schedules 104

Planning for Internet-Based Client Management 105

Putting It All Together 107

Summary 109

Best Practices 110

3 System Center Configuration Manager Implementation and Administration 113

Reviewing ConfigMgr 2007 R2 Architecture 113

Understanding the AD Site Topology 116

Creating a Public Key Infrastructure 118

Deploying Certificates 120

Preparing the Site Database Server 129

Extending the Active Directory Schema 133

Configuring Active Directory 134

Implementing Internet Information Services (IIS) 135

Implementing the Central Site 138

Deploying the Child Primary Sites. 148

Configuring the Hierarchy 148

Implementing Asset Management 158

Implementing Patch Management 158

Implementing OS Deployment 160

Implementing Regional Server Infrastructure 161

Discovering and Managing Clients 163

Summary 167

Best Practices 168

4 Using Configuration Manager to Distribute Software, Updates, and Operating Systems 173

Understanding the Infrastructure 173

Understanding How Clients Locate Content 174

Understanding How Internet Clients Locate Content 176

Understanding Computer Management 177

Configuring the Computer Client Agent . 178

Configuring the Advertised Programs Client Agent 180

Understanding Distribution Points 181

Defining Collections 182

Understanding Software Distribution 185

Publishing Software 191

Deploying Software Automatically 193

Monitoring Software Deployment 195

Understanding Update Distribution 196

Understanding Operating System Deployment 203

Preparing Required Packages 206

Managing Operating System Install Packages 207

Deploying Operating Systems 210

Summary 214

Best Practices 214

5 Configuration Manager Asset Management and Reporting 219

Understanding the Database 219

Understanding Inventory Collection 220

Using IDMIF and NOIDMIF Files 221

Configuring Client Agents for Inventory Collection 221

Customizing Hardware Inventory 223

Validating Inventory Data. 227

Viewing Inventory Data 228

Understanding Reporting. . . 228

Understanding Software Metering 234

Understanding Asset Intelligence 235

Importing Software License Data 243

Customizing the AI Catalog 245

Using System Center Online Services 246

Understanding Asset Intelligence Reporting 247

Understanding Desired Configuration 247

Monitoring the Baselines and Compliance. 252

Summary 253

Best Practices 253

6 Operations Manager Design and Planning 257

Explaining How OpsMgr Works 257

OpsMgr Architecture Components 262

Securing OpsMgr 278

Fault Tolerance and Disaster Recovery 283

Understanding OpsMgr Component Requirements 289

OpsMgr Design Considerations 295

Putting It All Together in a Design 302

Planning an Operations Manager Deployment 312

Summary 320

Best Practices 320

7 Operations Manager Implementation and Administration 323

Installing Operations Manager 2007 R2 324

Deploying OpsMgr Agents 343

Monitoring DMZ Servers with Certificates . 352

Configuring Operations Manager 2007 R2 . 358

Administering Operations Manager 2007 R2 368

Backing Up OpsMgr 2007 R2. 378

Summary 385

Best Practices 385

8 Using Operations Manager for Monitoring and Alerting 387

Using OpsMgr Consoles 388

Administering OpsMgr 392

Working with Management Packs 399

Exploring the Operations Manager Management Pack 408

Exploring the Windows Management Pack 415

Exploring the Active Directory Management Pack 423

Exploring the Exchange 2007 Management Pack 438

Exploring the SQL Server Management Pack 454

Exploring the Cross Platform Management Packs 461

Management Pack Templates. 468

Custom Management Packs 480

Distributed Application Monitoring 486

Exploring SNMP Device Monitoring 489

Summary 492

Best Practices 493

9 Using Operations Manager for Operations and Security Reporting 495

Reporting from OpsMgr 496

Generating and Scheduling Reports 498

OpsMgr 2007 R2 Maintenance Reports 513

Audit Collection Services Reporting 522

Service Level Tracking 529

Service Level Dashboards 534

Summary 541

Best Practices 541

10 Data Protection Manager 2010 Design, Planning, Implementation, and Administration 543

What Is System Center Data Protection Manager? 544

Data Protection Manager Background 548

Data Protection Manager Prerequisites . 552

Planning a Data Protection Manager Deployment 553

Deploying Data Protection Manager 559

Administrating Data Protection Manager 575

Summary 582

Best Practices 582

11 Using Data Protection Manager 2010 to Protect File Systems, Exchange, SQL, and SharePoint 583

Protecting File Servers 584

Protecting System State 586

Protecting Exchange Servers 588

Protecting SQL Servers 598

Protecting SharePoint Farms 605

Protecting Virtualized Environments 615

Integrating Data Protection Manager with Operations Manager 620

Summary 625

Best Practices 625

12 Virtual Machine Manager 2008 R2 Design, Planning, and Implementation 627

What Is Virtual Machine Manager? 627

Virtual Machine Manager Background 637

Virtual Machine Manager Prerequisites 640

Planning a Virtual Machine Manager Deployment 644

Deploying Virtual Machine Manager 649

Summary 661

Best Practices 662

13 Managing a Hyper-V Environment with Virtual Machine Manager 2008 R2 665

Using the VMM Management Interface 666

Understanding Virtual Machine Conversions 671

Managing VMM User Roles 684

Deploying Virtual Machines 692

Migrating Virtual Machines 699

Summary 705

Best Practices 705

14 Service Manager 2010 Design, Planning, and Implementation 709

Explaining How Service Manager Works 710

Service Manager Design Parameters 714

Putting It All Together in a Service Manager Design 719

Planning a Service Manager Deployment 726

Deploying Service Manager 735

Deploying Service Manager Connectors 746

Backing Up Service Manager 2010 753

Summary 756

Best Practices 757

15 Using Service Manager 2010 for Incident Tracking and Help Desk Support 759

Incidents and Problems 759

Configuring Incident Settings 761

Service Manager Notifications 770

Creating New Incidents 775

Working with Incidents 783

Configuring Problem Settings 793

Working with Problems 796

Incident and Problem Reports 799

Summary 806

Best Practices 806

16 Using Service Manager 2010 Change-Control Management 809

Change Requests and Activities 810

Configuring Change Settings 811

Change Management Templates and Workflows 814

Initiating Change Requests 817

Working with and Approving Change Requests 822

Implementing Change Requests 828

Managing Configuration Items 835

Change, Activity, and Configuration Management Reports 838

Summary 843

Best Practices 844

17 Using System Center Capacity Planner for Predeployment Planning 845

What Is System Center Capacity Planner? 846

System Center Capacity Planner Features 847

System Center Capacity Planner Background 847

System Center Capacity Planner Prerequisites 848

Installing System Center Capacity Planner 849

Creating a Capacity Model 850

Summary 864

Best Practices 864

18 Using Mobile Device Manager to Manage Mobile Devices 865

Why Mobile Management? 865

Background of Mobile Device Manager 868

Planning and Designing the Implementation of MDM 870

Prerequisites for Mobile Device Manager 2008 SP1 875

Installing System Center Mobile Device Manager 876

Self-Service Tasks with Mobile Device Manager 886

Device Management Tasks with Mobile Device Manager 889

Policy-Based Tasks with Mobile Device Manager 898

Mobility Access Controls Using Mobile Device Manager 903

Adding Exchange and Configuration Manager to an MDM Rollout 904

Summary 909

Best Practices 910

19 Using System Center Essentials for Midsized Organizations 911

What Is System Center Essentials? 911

Background of the System Center Essentials Product 913

System Center Essentials 2010 Prerequisites 917

Installing System Center Essentials 2010 on a Single Server 920

Installing System Center Essentials 2010 on Separate Servers 929

Getting Familiar with the SCE 2010 Management Console 930

Performing Computer and Device Discovery 937

Checking the Monitored Status of a Server and Application 941

Using Remote Assist and Remote Desktop 947

Using Essentials for Patching and Updating Systems 951

Creating Packages to Push Out New Software 957

Inventorying Systems Using System Center Essentials 960

Authoring an Agent to Monitor a Custom Website 961

Using the Virtualization Management Features of Essentials 965

Generating Reports Out of Essentials 972

Installing Agents on Target Systems 973

Troubleshooting Common Problems in SCE 978

Regular (Every 2—3 Days) Tasks an Administrator Should Perform 981

Weekly Tasks an Administrator Should Perform 982

Monthly Tasks an Administrator Should Perform 983

Summary 984

Best Practices 984

Index 987

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