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IBM® Rational® ClearQuest® gives organizations unprecedented control over software development, helping them fix defects, make enhancements, manage issues, update documentation, and deliver better products, faster. Now there's an easy-to-use ClearQuest deployment guide for every team member--in development, product management, field operations, support, and beyond.
Implementing IBM Rational ClearQuest brings together all you need to integrate ClearQuest into an overarching change-management system that works. Drawing on decades of experience, the authors present a detailed, easyto-use roadmap for each step of ClearQuest deployment, from evaluating business cases through planning, design, and implementation. You will find the industry's clearest, most useful explanations of ClearQuest technology here, along with real-world examples, best practices, diagrams, and actionable steps. This book will help you
Regardless of your role or previous experience, this book will help you shape and execute your ClearQuest rollout to drive maximum business value--now, and for years to come.
Visit ibm.com/developerworks/dwbooks to access the electronic guide of the developerWorks links and resources for this book.
Introduction to Implementing IBM® Rational® ClearQuest®: An End-to-End Deployment Guide
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Preface xv
Why This Book? xv
The Goal of This Book xvi
Our Writing Style xviii
Who Should Read This Book xix
The Structure of This Book xix
About the Authors xxii
Eye Protection Recommended 3
It's the Tools, Stupid 4
ClearQuest Roadmap 8
Understanding the Components 13
Defining Your Value Proposition 15
Getting Team Buy-In 19
Understanding Target User Scenarios 22
The Value of Improving Quality 25
developerWorks Links 27
Understanding Change Requests 31
Tracking Change Requests 31
Is It the Process or the Tools? 32
How and What to Plug and Play 40
Making Your Business Case 43
developerWorks Links 44
ClearQuest Fundamentals 47
Change Request Lifecycle 48
ClearQuest Components 50
Installation 52
Moving Around in ClearQuest 52
Administering and Customizing ClearQuest 58
Coming Up for Air 62
developerWorks Links 62
Actors 64
Use Cases 67
Activity Diagrams 70
Reports 73
developerWorks Links 74
Classes 76
Statechart Diagrams 79
User Interface Design 82
developerWorks Links 84
Picking a Schema 86
Using ClearQuest Designer 88
Working with Users and Roles 89
Working with Existing Schemas 93
Creating New Schemas and Databases 94
Setting Up Database Options 98
Scripts (Basic or Perl) 105
developerWorks Links 106
Record Types 109
Record Type Families 110
Fields 110
Adding a Reference to Another Object as a Choice List 113
States 118
Forms 123
Hook Scripting 134
One Last Thing 134
developerWorks Links 137
Installing and Configuring the ClearQuest Plug-in 141
ClearQuest Eclipse Plug-in Preferences 148
Using the Plug-in 149
Records 171
developerWorks Links 181
Independent Integrations 184
Dependent Integrations 185
ClearQuest Packages 188
UCM Integration 198
Developing Your Own Integration 213
developerWorks Links 216
Knowing Your Databases 219
Web Client or No Web Client? 227
Training 232
Legacy Systems and Data Migration 234
developerWorks Links 238
ClearQuest MultiSite Concepts 240
ClearQuest MultiSite Design 249
ClearQuest MultiSite and Tool Integration 259
ClearQuest MultiSite Implementation 261
Syncups 264
Oplogs and Epoch Numbers 265
Managing a Replica Syncup 268
Keeping a Multisite Deployment Organized 273
developerWorks Links 274
The Change Agent 278
Shameless Plug 279
Additional Resources 280
Download the Index file from this book.